Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,328 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,328 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Really Good customer service and very helpful.”

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Posted 5 years ago

“I love my new bed! Everything arrived on time so I could plan round the delivery. Great mattress too.”

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Posted 5 years ago

“Excellent service, great quality wood, easy to assemble (only screwdriver required).”

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Posted 5 years ago

“Quality bed for reasonable price with excellent service. Will return when the next room is up for redecoration.”

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Posted 5 years ago

“I initially was a bit hesitant about ordering due to some of the negative feedback re delivery, BUT I would 100% recommend based on my experience. AMAZING. If I could give 6 stars I would.”

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Posted 5 years ago

“Really pleased with the bed, excellent quality. Delivery was timely. Couple of things missing but brilliant customer service in the post the day I called Would recommend”

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Posted 5 years ago

“Very professional kept me updated before arrival of bedframe Very happy with result”

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Posted 5 years ago

“I got a really good deal on my new bed today clearance item spotless and next day delivery.. very friendly and good service.”

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Posted 5 years ago

“Would recommend to friends and family. Quick and easy process, and most importantly bed is really nice!”

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Posted 5 years ago

“Excellent, friendly and easy! Bought a bed today and girl we spoke to made everything extremely straightforward and quick. Would definitely recommend!”

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Posted 5 years ago

“Driver was an hour late, but phoned me to let, me know and I was kept updated by text and email so knew what was happening all the way through.”

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Posted 5 years ago

“We were kept well-informed - almost too many messages, if anything! - of our delivery. Two lovely young men delivered to us and they couldn't have been more pleasant and helpful. would recommend every time”

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Posted 6 years ago

“Good information about, and choice of, delivery times. I liked being able to have free delivery and choose my day online. It was good to have a 4 hour slot so I didn't have to wait in all day and to be kept updated by text messages. My bed was delivered as arranged”

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Posted 6 years ago

“Very pleased with all aspects of this purchase- lowest prices, quick delivery from stock and plenty of communication regarding time of arrival”

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Posted 6 years ago

“Superb website,easy ordering.Great tracking and prompt delivery. What more could you want! The appliance is just what I wanted, it was chosen, ordered, paid for and delivered without any hassle”

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Posted 6 years ago

“Exceeded expectations on delivery. Customer service was "first class" from start to finish of the process. They kept us informed by text, phone and email, for every step. Would highly recommend”

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Posted 6 years ago

“Clear and easy website to use. Could choose the delivery date that I wanted. Got a phone call within 5 mins of order to confirm delivery details. Was sent text at 7am on delivery day to give a more specific time slot. Could check location of lorry online”

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Posted 6 years ago

“I WAS VERY IMPRESSED WITH MY EXPERIENCE OF BEDSTAR. I WAS KEPT UP TO DATE AT ALL TIMES AND THE DELIVERY WAS ON TIME TO THE MINUTE.THE DELIVERY MEN WERE POLITE AND VERY HELPFUL”

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Posted 6 years ago

“great communications emails texts aplenty and phone calls delivery when promised have used before and will use again and thanks”

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Posted 6 years ago

“good service, good price,kept us informed' Thank you”

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Posted 6 years ago

Bedstar is rated 4.0 based on 1,328 reviews