Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,328 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,328 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, bed a little difficult to construct could do with clearer instructions, overall happy with the transaction!”

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Posted 5 years ago

“second purchase from bedstar. fantastic service, kept informed of delivery right from the moment of ordering and will be ordering from them whenever the need arrises.”

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Posted 5 years ago

“Excellent selection of products & very competitive prices. Simple on-line procedure & excellent communications,delivery had slight delay but was amended efficiently next day.”

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Posted 5 years ago

“The price was great, the bed is great, delivery was great the only reason I didn't rate this five stars was that whilst the bed arrived at the end of 14 day delivery window I was quoted, there wasn't any update during that time until I asked for one.”

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Posted 5 years ago

“great price - cheapest price online. Fast delivery on a day convenient to us, great customer service - responded straightaway and went the extra mile. Cannot fault this company in any way”

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Posted 5 years ago

“Brilliant company from placing my order through to delivery.Communication was top drawer.Would recommend and would certainly use again”

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Posted 5 years ago

“excellent price great service quick delivery would definately use again”

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Posted 5 years ago

“Good service good info. Too many automated phone calls and texts though”

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Posted 5 years ago

“Our first bed frame was received badly damaged but after a quick call We sorted out a prompt redelivery and pick up And got a new bed which was not damaged.”

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Posted 5 years ago

“Ordering was easy - and then received a 'phone call to check all the details were correct. Delivery was as promised.Price was good though annoyed they dropped the price of the bed by £16 a couple of days after I'd ordered”

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Posted 5 years ago

“Really happy with the service and will recommend your website to family and friends”

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Posted 5 years ago

“The delivery experience was excellent, I wasn't happy with the first mattress I received and the returns policy and delivery of the second was again spot on.”

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Posted 5 years ago

“The product was delivered in two days as promised. I was kept informed all the time. The product was competitively priced.”

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Posted 5 years ago

“This was the first time I had made a purchase from Bedstar and I found the site easy to use and the staff so helpful. I called as I could not book an express delivery. The staff apologised and confirmed that one of my items was out of stock. I could however, have the other items the next day (Fri) with the out of stock item to follow on the Tuesday. I waited until the Tuesday and received all items at once.”

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Posted 5 years ago

“Hi They were prompt and friendly. Good company would recommend”

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Posted 5 years ago

“very clear pricing of goods and excellent information on delivery , nothing hidden , you pay what you see. product info good , fast and guaranteed delivery slots ,all in all a very efficient outfit .”

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Posted 5 years ago

“I tried to buy the bed online but there was a problem completing the order so I did it by phone which was so easy and I had all my questions answered. I would definitely use this company again!”

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Posted 5 years ago

“Great mattress . Delivered really quickly.Delivery men were polite and helpful.The bed is excellent value and does the job perfectly”

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Posted 5 years ago

“I was extremley happy with the level of service recieved by the Bedstar team, every step along the way they kept me informed which makes a refreshing change. Would definatley reccomend”

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Posted 5 years ago

“Excellent customer service! My son is extremely excited to get his new bunk bed! Thank you for all your help.”

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Posted 5 years ago

Bedstar is rated 4.0 based on 1,328 reviews