Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

Write Your review

Tell us how Bedstar made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, bed a little difficult to construct could do with clearer instructions, overall happy with the transaction!”

Helpful Report

Posted 8 years ago

“second purchase from bedstar. fantastic service, kept informed of delivery right from the moment of ordering and will be ordering from them whenever the need arrises.”

Helpful Report

Posted 8 years ago

“Excellent selection of products & very competitive prices. Simple on-line procedure & excellent communications,delivery had slight delay but was amended efficiently next day.”

Helpful Report

Posted 8 years ago

“The price was great, the bed is great, delivery was great the only reason I didn't rate this five stars was that whilst the bed arrived at the end of 14 day delivery window I was quoted, there wasn't any update during that time until I asked for one.”

Helpful Report

Posted 8 years ago

“great price - cheapest price online. Fast delivery on a day convenient to us, great customer service - responded straightaway and went the extra mile. Cannot fault this company in any way”

Helpful Report

Posted 8 years ago

“Brilliant company from placing my order through to delivery.Communication was top drawer.Would recommend and would certainly use again”

Helpful Report

Posted 8 years ago

“excellent price great service quick delivery would definately use again”

Helpful Report

Posted 8 years ago

“Good service good info. Too many automated phone calls and texts though”

Helpful Report

Posted 8 years ago

“Our first bed frame was received badly damaged but after a quick call We sorted out a prompt redelivery and pick up And got a new bed which was not damaged.”

Helpful Report

Posted 8 years ago

“Ordering was easy - and then received a 'phone call to check all the details were correct. Delivery was as promised.Price was good though annoyed they dropped the price of the bed by £16 a couple of days after I'd ordered”

Helpful Report

Posted 8 years ago

“Really happy with the service and will recommend your website to family and friends”

Helpful Report

Posted 8 years ago

“The delivery experience was excellent, I wasn't happy with the first mattress I received and the returns policy and delivery of the second was again spot on.”

Helpful Report

Posted 8 years ago

“The product was delivered in two days as promised. I was kept informed all the time. The product was competitively priced.”

Helpful Report

Posted 8 years ago

“This was the first time I had made a purchase from Bedstar and I found the site easy to use and the staff so helpful. I called as I could not book an express delivery. The staff apologised and confirmed that one of my items was out of stock. I could however, have the other items the next day (Fri) with the out of stock item to follow on the Tuesday. I waited until the Tuesday and received all items at once.”

Helpful Report

Posted 8 years ago

“Hi They were prompt and friendly. Good company would recommend”

Helpful Report

Posted 8 years ago

“very clear pricing of goods and excellent information on delivery , nothing hidden , you pay what you see. product info good , fast and guaranteed delivery slots ,all in all a very efficient outfit .”

Helpful Report

Posted 8 years ago

“I tried to buy the bed online but there was a problem completing the order so I did it by phone which was so easy and I had all my questions answered. I would definitely use this company again!”

Helpful Report

Posted 8 years ago

“Great mattress . Delivered really quickly.Delivery men were polite and helpful.The bed is excellent value and does the job perfectly”

Helpful Report

Posted 8 years ago

“I was extremley happy with the level of service recieved by the Bedstar team, every step along the way they kept me informed which makes a refreshing change. Would definatley reccomend”

Helpful Report

Posted 8 years ago

“Excellent customer service! My son is extremely excited to get his new bunk bed! Thank you for all your help.”

Helpful Report

Posted 8 years ago

Bedstar is rated 4.0 based on 1,330 reviews