Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent will use again”

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Posted 7 years ago

“Easy to find on the Internet. Many happy customers and reviews. Supported by cash back websites. Wide range of choices for delivery.”

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Posted 7 years ago

“ordered on saturday delived on monday kept me informed about delivery telephoned me to check details, got reminder text, telephone call, checked on line for delivery time as i chose free delivery between 7 am 7 pm”

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Posted 7 years ago

“what is there to say except fantastic from the process of ordering to the delivery i was kept totally informed by phone on the progress of my order and was contacted on the day of expected delivery time and when the driver was in the area he phoned again to let me know he was on his way.”

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Posted 7 years ago

“I would tell every one i know that are looking for a new mattress to go to this one they are brilliant”

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Posted 7 years ago

“Superb service and excellent prices. bedstar were in contact by phone and text every step of the way. Delivery driver was polite and friendly. Couldn't fault them on anything,”

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Posted 7 years ago

“Great website, particularly the video reviews, very competitive prices with free delivery. Fast delivery also, with excellent communication, emails and phone calls keeping you up to date on your delivery time. Would definately recommend”

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Posted 7 years ago

“Can only give an opinion on ordering and delivery.....Fantastic service!”

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Posted 7 years ago

“Bedstar is an excellent company. Fast delivery, reliable service, good communication and competitive”

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Posted 7 years ago

“Ordered saturday afternoon and delivered monday afternoon. kept well informed every step of the way. Will happily recommend to anyone”

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Posted 7 years ago

“From ordering to delivery, I was kept informed of progress. The item was exactly as described and while the price may not have been the cheapest, but the service was exceptional.”

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Posted 7 years ago

“secondtime I have used this company. website good and prices very keen. I like the information given to customers on delivery times and their promises are kept”

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Posted 7 years ago

“On line ordering very easy. Acknowledgement of order and delivery info very good. Delivery and installation by two self employed guys who arrived by 8.00am from Bristol (70 miles) very good”

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Posted 7 years ago

“Plenty of details on the website which made it easy to research and compare different models. The price was competitive and the emails and texts kept me informed of progress. On the day of delivery a text in the morning narrowed delivery to a 4 hour window”

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Posted 7 years ago

“love the new mattress. delivery was good and the contact ok”

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Posted 7 years ago

“good all round service”

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Posted 7 years ago

“I had clear visibility of the time my order would be delivered via text & telephone and the service was exactly as advised. Excellent service well done and Thank you”

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Posted 7 years ago

“The online information about products was detailed and useful, helping me to make my decision quicker. I liked that you could see reviews of the products easily . Ordering was easy and bedstar kept me updated regularly about my delivery which was reassuring - it was a quick turnaround from order to delivery. My delivery turned out to be the first of the day, so I was very happy to be able to get my bed settled in first thing”

Helpful Report

Posted 7 years ago

“bought it. good communication throughout.delivered on time.unpacked for us and packaging taken away by two nice guys in a lorry.altogether a painless experience.would recomend this company to anyone. THANK YOU VERY MUCH”

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Posted 7 years ago

“Good website with wide range of beds Keen prices Quick free delivery. I could have had next day but selected one a few days later on the eco option whereby you can opt for a delivery on a day when they have others in the same area”

Helpful Report

Posted 7 years ago

Bedstar is rated 4.0 based on 1,330 reviews