Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bedstar- good choice, good prices, good service. In a nutshell. NO complaints”

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Posted 7 years ago

“I couldn't complain about a single aspect of dealing with bedstar. The website was clear and easy to order from, their customer service dept are second to none and every part of dealing with them was easy. A really easy transaction -”

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Posted 7 years ago

“Brilliant customer service with excellent delivery options. Delivery men very helpful & moved appliance where it was wanted. Definitely recommend them”

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Posted 7 years ago

“I was impressed how I was kept informed of the delivery from the time I placed my order. I had numerous text messages and was updated up to when my appliance was delivered. I would thoroughly recommend bedstar to everyone”

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Posted 7 years ago

“The company provide first class products and deliver a first class service, right from the initial purchase to the delivery. A Very courteous and professional company”

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Posted 7 years ago

“Excellent service. Will come back again when requiring further items.The delivery was exceptional, polite delivery men, and sales staff. Would rec.”

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Posted 7 years ago

“From the moment I completed the purchase, right up to the delivery, my order was dealt with impeccably. It was probably the best service for an on-line purchase that I have experienced and would thoroughly recommend bedstar”

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Posted 7 years ago

“I found this site quick and good price- delivery good and on time…”

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Posted 7 years ago

“First time we have bought an bedstar and this experience could not be better. Strange how an on line purchase could appear more personal than visiting a shop; this was and the best bit was the delivery and in particular the guys who delivered; Tip Top Blokes”

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Posted 7 years ago

“Bedstar sent text messages almost every day to keep my updated, which is very reassuring. I got a text message and recorded land line call at 7.30am on the delivery day (a bit early for a Sunday but hey-ho) to inform me of my delivery slot.”

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Posted 7 years ago

“Ordered Airsprung Quattro guest bed on 2 November and the website said it was in stock but with a lead time of around 2 to 3 weeks. I bought it and the website said the company would contact me once delivery could be arranged. So I waited three weeks for the email to come through. Nothing heard on the date in question so I phoned up and was told that the bed was due in soon and I should hear from the courier. I waited another week and nothing. I chased up again and was told it wasn’t their issue it was the courier used by Airsprung. I am sorry, but my contract is with Bedstar to supply a bed and you cannot wriggle out of delivering to consumer rights just by saying it is someone else’s issue. Finally has a call today from the courier only to be told the earliest they can deliver is 13th December, some 6 weeks after I placed my order. Talk about misleading advertising....I wonder if trading standards will be interested....my next email is to them....”

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Posted 7 years ago

“First time we have bought an bedstar and this experience could not be better. Strange how an on line purchase could appear more personal than visiting a shop;”

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Posted 7 years ago

“Really happy with the service and will recommend your website to family and friends”

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Posted 7 years ago

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Posted 7 years ago

“Very good service, good price, i ordered my mattressr late on the Wednesday and it arrived at 8.20 on the Friday morning with the free delivery. Friendly delivery men. Would definatly use bedstar again”

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Posted 7 years ago

“Ordered on Thursday at 6pm, it arrived at 8:30am the next day, cant beat that”

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Posted 7 years ago

“I found bedstar to be very polite efficient and very cost effective. The delivery was on time and overall my experience was a very pleasant one. I have already recommended them to others…”

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Posted 7 years ago

“Sales staff very patient and helpful i was ordering 4 items and they spent a lot of time advising me,delivery time was spot on 5* for that and delivery people were very good as well. cannot think of one negative thing to say…”

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Posted 7 years ago

“well thought out web pages, very easy to navigate. superb communication, was sent a text on the morning of my delivery and a phone call to let me know the latest updates for my goods”

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Posted 7 years ago

“first class service .super fast delivery ordered online at 18.00 pm and my bed was installed next day by 11am ,no fuss hassell free service”

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Posted 7 years ago

Bedstar is rated 4.0 based on 1,330 reviews