Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,329 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my daughter’s bed and mattress. Ordered on Tuesday, delivered first thing on Thursday. Kept informed of delivery slot and a call 30 minutes before from the driver. Will definitely refer Bedstar to my friends.”

Helpful Report

Posted 6 years ago

“Very happy with Flair bedframe so far. Opted fordelivery - emailed when order was ready, right on time as promised, goods well packed and were very easy to assemble (no missing parts!). It was a bonus to be given money off vouchers to be used against items”

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Posted 6 years ago

“Bought bed for daughter. Really pleased with next day delivery. Good communication and the bed is great. Thank you. Highly recommend.”

Helpful Report

Posted 6 years ago

“This is my 3rd major purchase from Bedstar and so far I have no complaints. All their items are really modern. Delivery has always been spot on and the driver even called me when he was 45 minutes away. Quality is pretty good considering the price and I have not had any issues following the assembly instructions. All in all I would highly recommend using.”

Helpful Report

Posted 6 years ago

“very good products and great service.. Great choice of beds and accessories. Very modern look and feel to goods and great quality. The service is excellent. Very friendly delivery staff”

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Posted 6 years ago

“I ordered a bedfrom bedstar online. Having had to wait week for delivery of a bed with other companies, I was not expecting quick delivery. I certainly wasn't expecting delivery to be arranged within the day! I also feel the bed was excellent value for money”

Helpful Report

Posted 6 years ago

“The service I received from Bedstar was amazing!the whole experience was so easy and straight forward!! What I liked best was the notification of the date the goods were to be delivered, and then on the day a quick text telling me the name of the delivery driver and the one hour timescale it would be arriving at my house.”

Helpful Report

Posted 6 years ago

“after the item not being in stock i thought the worst. but as soon as it was available the delivery team were very helpful i had to wait in all day but was promised a call one hour before... the call came at 8.30 and my day was then much freer than expected. The delivery people were prompt and pleasant”

Helpful Report

Posted 6 years ago

“I have just received incredible customer service from one of the team at Bedstarwho could not have been more helpful and gone out of his way to ensure my order was complete and without any issues. Nothing was too much trouble and he kept me updated at every stage and tailored delivery to my needs out of scope”

Helpful Report

Posted 6 years ago

“So comfy, very easy to assemble and anyone with a bad back, these are the mattresses for you, so comfy, the best bed I have ever purchased. Easy online order, delivery on day promised, lovely delivery man, all in all one of the best purchases I have ever made”

Helpful Report

Posted 6 years ago

“A great bed for a great price delivered by two people who kept me informed of their whereabouts on my delivery day so that I didn't have hours of waiting about.”

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Posted 6 years ago

“I cant fault the service that they gave us,there was always good communication and the delivvery company kept us updated on the scheduling,I was a little wary after ordering the 2 beds then reading some of the reviews but I cant fault the service and the beds were easy to assemble with good instructions”

Helpful Report

Posted 6 years ago

“Really good price for bed frame and mattress. Was a little anxious about some of the negative reviews about delivery, but they were great. Bed delivered less than 2 weeks after order (as promised) and firm kept me informed right up to the minute they arrived. Can't fault value for money and service.”

Helpful Report

Posted 6 years ago

“Phoned to discuss the model, Very helpful response. Ordered item on a Monday afternoon, it was delivered on Wednesday. Fantastic service. Very good quality”

Helpful Report

Posted 6 years ago

“The website was easy to navigate and there is a great selection of items. The prices are fantastic. Delivery choices were very good and would easily meet the needs of most people. You are kept updates throughout the time up to the point of delivery and the courier company used was exceptional . All items were delivered on time and in good condition.”

Helpful Report

Posted 6 years ago

“Great service from first contact to delivery. Would definitely use again. Thank you”

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Posted 6 years ago

“good service, good price,kept us informed' Thank you”

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Posted 6 years ago

“Communication first class. Delivery as promised. bed used only twice so unable to give detailed comments but so far so good!!”

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Posted 6 years ago

“Ordered from Bedstare on behalf of my mum as she's not online! She was more than happy with the service/product she received & would recommend them highly”

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Posted 6 years ago

“Delivered on time. Product excellent.”

Helpful Report

Posted 6 years ago

Bedstar is rated 4.0 based on 1,329 reviews