Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,329 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, excellent service.”

Helpful Report

Posted 9 years ago

“Ordered a bed frame one day and next day it's here what can one say fantastic service oh and good price... Well done to that company”

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Posted 9 years ago

“Excellent value, easily put together. Will use again.”

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Posted 9 years ago

“The ordering and delivery process were excellent. The team delivering the bed communicated well and on arrival quickly organised the removal of old bed and placement of new bed. All packaging removed and taken away. I have used Bedstar before and would again without hesitation.”

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Posted 9 years ago

“My review was based around having a time slot for my delivery and pleasent people delivering the item. I cant comment on the people on bedstar as i ordered online. website was functional and easy to use”

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Posted 9 years ago

“bed and mattress arrived in good condition. Bit difficult getting it upstairs for driver guys managed. All communication and was good and delighted with the bed”

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Posted 9 years ago

“May I say what a pleasant communicative and accommodating two man team you sent to deliver my new divan today. A telephone call half an hour before delivery to confirm time of arrival Clean and considerate in their work, taking every precaution to prevent damage whilst manoeuvring a large mattress around tight bends. They carefully unpacked and removed all packaging as well as the old divan. Considering the snow and icy conditions underfoot, they worked safely, managing to get the job done as quickly as practicable. Well done Bedstar”

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Posted 9 years ago

“Staff were curtious and professional and the advice given was excellent. The product met my expectations and was cheaper then my local shop”

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Posted 9 years ago

“Bought a new bed for my son as he has grown out of the old one, went for a midsleeper which was from a company called Stompa. The bed is very sturdy and well made and looks great. Delivery was good and i paid extra for assembly which took them about 2 hours. Good job all round!”

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Posted 9 years ago

“Ordered a new bed and mattress. Price was good and the delivery was on time with little hassle. All in all was pleased with the level of service”

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Posted 9 years ago

“Was not dissapointed with this company. I ordered a divan bed last week after mine more or less fell to bits. Got some excellent advice from a girl in sales and we arranged delivery there and then. The bed arrived at 10am on the expected day and the driver called me prior to this. The bed is now installed and looks lovely. The sales person picked a fantastic bed which is just right for my poorly back, well done!!”

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Posted 9 years ago

“All went well with delivery and install of my new bed. just what we were looking for!”

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Posted 9 years ago

“Excellent great value, good quality sturdy bed. Put up in about 45 mins by my husband. Extremely pleased with the seller communications and the product quality. The bed was delivered very quickly, well packaged and complete. Placed order at night, next day morning got a phone call from the seller to confirm the delivery date and we received it in the next day! I am a very satisfied customer.”

Helpful Report

Posted 9 years ago

“Easy order process, was kept informed about delivery. Delivered on time with friendly delivery staff. Great instructions on assembly of bed. Great customer service. Will not hesitate to purchase again from Bed Star. Brilliant”

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Posted 9 years ago

“Required an extra bed for christmas visitors and bedstar came through. Excellent service delivery was very quick indeed.”

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Posted 9 years ago

“possibly the best nights sleep ive had! great mattress well worth the money. Bedstar offered good advice and service was excellent.”

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Posted 9 years ago

“Lovely experience from start to finish. I spoke with a sales chap and a delivery chap and both were freindly and helpful. Delivery turned up without a hitch and my new mattress is just what i wanted!! well done”

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Posted 9 years ago

“We bought this bed earlier this year 2015 and must say it is exactly as described easy to put together, and easy to lift for storage "Brilliant"”

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Posted 9 years ago

“Our previous mattress was pretty good, but the Gainsborough mattress is a few notches up the scale. Also, ordering and delivery from Bedstar could hardly be simpler! Thank you.”

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Posted 9 years ago

“Very good communication, good value, arrived on time. Can't ask for anything more really. Highly recommended.”

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Posted 9 years ago

Bedstar is rated 4.0 based on 1,329 reviews