Bedworld Reviews

Name: Bedworld
Address: EXPRESS HOUSESTATION ROAD, HUDDERSFIELD
Rating: 3.50

3.5 Rating 843 Reviews

62 %

of reviewers recommend Bedworld

Company Reviews

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Metrics

3.5

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

02039463800

Email:

info@bedworld.net

Location:

EXPRESS HOUSESTATION ROAD
HUDDERSFIELD
HD2 1UT

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Yue Zhuo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT BUY FROM THIS COMPANY Mattress was of shocking quality and basically un-lie-able on after only 6 weeks. Divan base wood broke. Customer service accused us of wilful damage despite us sending video and photo evidence. Disgusting treatment and quality was abysmal, meaning we will have to replace using a reputable company at our own cost. DO NOT, DO NOT buy from here”

Helpful Report

Posted 6 years ago

“Appalling, poor quality. Mattress is not fit for purpose. Sags in months. Not the correct fit. Worse purchase I ever made.”

Helpful Report

Posted 6 years ago

“Initially, we would compliment the highly commendable customer service afforded to us by 'S' during delivery. Right from stepping down from the van, he proved to be a most personable and amenable individual. Absolutely nothing was too much trouble to ensure the bed was correctly delivered and all components supplied. We found 'S' to be courteous, friendly and quite exceptionally helpful. Furthermore, we can only stress, indeed, emphasize that he is a credit to Bedworld and as a company Bedworld are most fortunate to have him in their employ. In addition to this, since originally placing our order on online, we have had several dealings with Bedworld and in our, personal experience, we have found whomever we have dealt with, all employees who responded, have proven to be conscientious, pleasant, courteous, friendly, professional and helpful. We consider this, especially significant and important because we realized we had overestimated the original order with a 'King Size' bed and it was, quite critical, that this be amended and adjusted down to a, regular, Double Bed. Upon making this enquiry, our request was readily accommodated. We have been impressed, overall, with the exemplary customer service we have received from everyone concerned and each person has played their part in ensuring consistency and the all round level of service is maintained. In view of our experience, should we have occasion to do so, we would have no hesitation in recommending other, potential, customers to Bedworld. Ian W.”

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Posted 6 years ago

“Great value and great service”

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Posted 6 years ago

“The mattress was absolutely fine and so comfy. However when my bed got delivered, it was missing parts. Called up and your on the phone for ages. Finally some got sent out. Looked at them and pieces have been labelled up wrong and there are still missing pieces. Good if you want to order a mattress but I’d avoid ordering a bed”

Helpful Report

Posted 6 years ago

“Great order process, phone call after 24 hours to confirm a date for delivery, polite delivery driver and great value Sultan Pillow mattress.. Thanks, a really great online buying experience.”

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Posted 6 years ago

“AVOID AT ALL COSTS, DISCUSTING AND ATROCIOUS CUSTOMER SERVICE!!!! Sent out the bed with NO parts? What kind of company is this?!?”

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Posted 6 years ago

“Quick good service”

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Posted 6 years ago

“Very happy with bed, headboard & delivery Going to make another purchase for my daughter”

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Posted 6 years ago

“The small double bed I ordered is very poor quality. When the order arrived, unannounced! I noticed the headboard was wrong. The delivery driver said I needed to take it, call customer service and they will arrange for the correct one to be delivered. I contacted customer service the same day, no answer. I emailed and got no reply. I called again the following week and was told to email. I emailed again and still haven’t heard anything. I mentioned the poor quality when I spoke and emailed and raised concerns that the bed will not last long... I would not recommend this company and would encourage you to save a bit more money and buy from a shop where you can go back if there is a problem!”

Helpful Report

Posted 6 years ago

“Great service .Delivered on time .Lovely comfy bed . Definetely use again .”

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Posted 6 years ago

“Great bed and great service, driver was amazing”

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Posted 6 years ago

“Amazing service”

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Posted 6 years ago

“Prompt delivery; large single just suits me as one of two in a suoer king frame. Ideal comfort. Good to have a 12 month guarantee”

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Posted 6 years ago

“Excellent bed and service at a good price. Really pleased.”

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Posted 6 years ago

“The ordering was easy and paying was straight forward the only thing was the waiting time on the delivery day as I had to wait In all day for them to arrive.”

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Posted 6 years ago

“Great mattress very helpful delivery driver”

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Posted 6 years ago

“Wonderful service good value”

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Posted 6 years ago

“Very good service. And a very good product.”

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Posted 6 years ago

“My item was a week late on delivery due to a broken down vehicle but they kept me updated. I paid the extra for my mattress to be taken away however the driver was very rude and would not help me carry my mattress downstairs unless I paid him £30. He use watched me struggle to do it myself. Other then that the mattress is great quality and value for money.”

Helpful Report

Posted 6 years ago

Bedworld is rated 3.5 based on 843 reviews