Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,642 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I had a mare... Delivery turned up 9 day's late.!!! Emailed beer hunter numerous times regarding my late delivery with any reply. DHS delivery service was a shambles too. Will never use again...”

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Posted 1 year ago

Good Morning Lee, I can see customer services have been in touch regarding your order and the issues you have had and we have resolved this. Apologies once again and we will be having words with DPD. Many thanks, Beerhunter

Posted 1 year ago

“Great choices, reasonable prices and super quick delivery 👏🏻”

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Posted 1 year ago

Cracking review - Thanks Mick

Posted 1 year ago

“Beer is great but customer service fell far short. I placed one order, containing 12 cans each of two different beers. First package arrived with only half the order. Couple of emails later the second package arrived, with the same 12 cans as the first package. More emails (there is a customer contact telephone number but it's just a pre-recorded message telling you to email them, so a waste of time really). Then, a prepaid postage label to return the wrong order. Not having a printer and not having the energy at this point to arrange to have it printed somewhere then arrange to be at home for collection I accepted the incorrect order. Too much hassle. Then I had an email saying they were out of stock of my second part of order but nobody had bothered telling anybody. Hmm, internal comms need sorting. But, thanks to a lady called Sue who did try to sort it out. The next questions are 'how likely I am to recommend Beer Hunter to a friend?' For the beer, a 10, for the service, a 3. It was a birthday present for my husband but the experience ruined the surprise somewhat.”

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Posted 1 year ago

Hello Helen, I am extremely sorry you have had this experience, there was certainly a miscommunication about the stock that had been ordered and I am sorry this happened. The product has now been removed off sale. We use these reviews to work on how to better our Customer Experience so have tightened up the communication and our procedures to ensure these issues do not happen again. Thanks Paula

Posted 1 year ago

“Order was damaged in transit. No correspondence received from the courier or beerhunter saying this”

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Posted 1 year ago

Hi Jane, I am sorry that your order was damaged with the courier, we are not always advised of damages which is something we are currently picking up with them. I am sorry this happened. Thanks Paula

Posted 1 year ago

“Amazing selection of beers curated from the world and beautifully presented in a way that makes it easier to select beer that suits me! I ordered a selection of German beer and a glass.”

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Posted 1 year ago

What a lovely review - Thanks for taking the time to leave this for us - Thanks David

Posted 1 year ago

“Perfect experience 🍻🍻🍻🍻”

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Posted 1 year ago

Thanks for this great review Brett - it means a lot

Posted 1 year ago

“Great selection of German beers... nearly as many as actually being in Germany!! Sue from Customer Services was very helpful, responsive and managed to quickly sort out an epic delivery fail from DPD (who have stolen Evri's crown on poor service). Will definitely use again - hopefully BH will have sorted DPD out.”

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Posted 1 year ago

Thanks Gerhart for the wonderful review! I will be sure to pass on your message to Sue, she will be thrilled with the recognition. Thanks

Posted 1 year ago

“Prices are slightly higher than I'd like but fabulous range of quality products”

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Posted 1 year ago

Thanks for the great review Paul - We do adjust our prices to be as low as possible and have offers that may help with future purchases, please make sure you are subscribed to our mailing list to ensure you receive these. Thanks Paula

Posted 1 year ago

“Excellent service excellent beer and gluten free available !!!! Excellent customer service response if it does go wrong.”

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Posted 1 year ago

Brilliant review - Thanks for taking the time to leave this. I will pass on your message to our CS team : )

Posted 1 year ago

“Ordering my beer was very easy, and it was on a very good deal. I was kept up to date with the processing of my order and it was delivered on the day that I was told it would be, so I am very satisfied with Beerhunter and would consider ordering again form them.”

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Posted 1 year ago

Thanks for the wonderful review David!

Posted 1 year ago

“Excellent service, securely packed and delivered on time.”

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Posted 1 year ago

Great review - Thanks for taking the time for leaving this for us

Posted 1 year ago

“This is the first time of using Beer Hunter and could not fault their service and quality. I was apprehensive ordering from someone new as it was for a good friend’s birthday, I was however kept informed even step of the way regards order approval and delivery. I would recommend these wonderful people and product to everyone. Well done Beer Hunters👍 Paul Newton”

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Posted 1 year ago

Wow - Thanks for the Amazing review Paul

Posted 1 year ago

“Fast delivery, well packaged and a great choice of products. I don't shop anywhere else.”

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Posted 1 year ago

Cracking review- Thanks

Posted 1 year ago

“Will be ordering again soon The beer is fantastic it's just like getting from the pub”

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Posted 1 year ago

It is wonderful to hear this feedback Stephen, thank you for the great review and we look forward to serving you again soon, Cheers! 😊🍺

Posted 1 year ago

“Arrived on time, item as described. Products are good value but delivery charges too high.”

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Posted 1 year ago

Thank you for the review, it is great to hear you are happy with the product. With regards to our delivery charges, Beerhunter makes no profit on the this, the price we pay from our couriers is passed onto our customers, we try and keep our products as competitive as possible. We hope you enjoy your purchase 😊

Posted 1 year ago

“Easy to use website. Great packaging of the product.”

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Posted 1 year ago

Thanks for the review Andrew, we invest heavily in our packaging so it is good to hear it is appreciated. Enoyh your purchase 😊

Posted 1 year ago

“All good and arrived on time. Five Stars”

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Posted 1 year ago

Great news, enjoy your purchase, Cheers! 🍺😊

Posted 1 year ago

“I had orldered a special note as it was a wedding present Note note to say congradulations to named people on card I have emailed company!!! No answer to email-poor poor poor Happy with boxed bottle and nameson box”

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Posted 1 year ago

Hi Gerard, I am sorry to hear this, I can see a customer services email was responded to 7 days ago. I will re-send it, if you have any further issues please contact us again. Many thanks.

Posted 1 year ago

“Great beer, awesome product.”

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Posted 1 year ago

Thanks for the review David, hope to serve you again soon, Cheers! 😊🍺

Posted 1 year ago

“Excellent service will definitely be using this service again”

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Posted 1 year ago

Great to hear, thanks Neil, enjoy your beer and look forward to serving you again soon 😊🍺

Posted 1 year ago

Beer Hunter is rated 4.5 based on 2,642 reviews