benuta.co.uk Reviews

Name: benuta.co.uk
Address: Hohe Str. 87, Bonn, North Rhine-Westphalia
Rating: 4.21

4.2 Rating 437 Reviews

79 %

of reviewers recommend benuta.co.uk

About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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benuta.co.uk 5 star review on 17th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service, rug arrived in great packaging and is really well made and texture is really nice.”

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Posted 5 months ago

“I set up a notification for the rug we wanted so I got an email when it came back in stock, delivery was within the time frame! Overall happy with the service”

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Posted 5 months ago

“good experience”

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Posted 5 months ago

“Good communication”

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Posted 5 months ago

“Fast delivery”

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Posted 5 months ago

“I’ve been rold by ups I would receive this iver the past 2 days and as yet there is no sign of it. Very poor”

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Posted 5 months ago

Hi Lisa, Thank you for reaching out and sharing your experience. We’re truly sorry to hear about the delays with your delivery. We understand how frustrating this can be, and it's disappointing when expectations are not met. Please rest assured that we are here to help resolve this as swiftly as possible. We recommend contacting our Customer Service team so they can assist you further. Your feedback is invaluable in helping us improve our services. Best wishes, The Benuta Team

Posted 5 months ago

“Had to speak to customer services about my order. They resolved the query so efficiently, will definietly purchase from them again.”

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Posted 5 months ago

“Great brand, all my rugs are from Benuta!”

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Posted 5 months ago

“We love our new rug. I was a little worried after reading some reviews but took a chance. Really happy and would definetely use again. Benuta was a great find.”

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Posted 5 months ago

“Great rug very good quality”

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Posted 5 months ago

“Very good communications when delivery partner couldn't locate my address.”

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Posted 6 months ago

“Great products!”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“benuta.co.uk was really good in keeping me updated. I am still disappointed about the quality and smell of the rug.”

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Posted 6 months ago

Hi Bruna, Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are glad to hear that you found our updates helpful. However, we’re sorry to learn that you're disappointed with the quality and smell of the rug. We take quality very seriously and your comments will certainly help us as we continue to improve our products. If you have any further concerns or would like to discuss this in more detail, please don’t hesitate to reach out to our Customer Service team. We're here to assist you! Warm regards, The Benuta Team

Posted 6 months ago

“,great quatily and delivery very fast”

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Posted 6 months ago

“Everything went smoothly from ordering to delivery.”

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Posted 6 months ago

“Great service, easy to order, delivery was fast considering in from the UK. The rug i ordered was amazing and great quality. My only suggestion would be to offer samples of the rugs you sell. The rug I ordered was slightly too light for the colour scheme in the room I wanted it. But it's hard to tell when ordering online. I would have been happy to pay for a sample. Wish now I had ordered the darker colour but still it's a lovely rug.”

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Posted 6 months ago

“Great, easy to use. No problem”

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Posted 6 months ago

“Waited for several days for delivery, but was able to contact the company and was given reassuring updates.”

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Posted 6 months ago

Hi there Thank you for taking the time to share your thoughts with us! We're glad to hear that our team was able to provide you with reassuring updates during your wait. We strive to keep our customers informed, and it’s great to know that we could help in that regard. We understand how important timely delivery is, and we appreciate your patience. Your feedback is valuable to us as we continually work to improve our services! If you have any further questions or need assistance, please don't hesitate to reach out. We’re here to help! Warm regards, The Benuta Team

Posted 6 months ago

“Thank you”

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Posted 6 months ago

benuta.co.uk is rated 4.2 based on 437 reviews