Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a framed print for a birthday present, I haven't seen it yet but the recipient was very please!”

Helpful Report

Posted 5 years ago

Glad the lucky recipient was happy! Thanks so much for shopping with us! Emma & Becky x

Posted 5 years ago

“Love my picture. Looks beautiful. Love all your pictures. Great service too!!”

Helpful Report

Posted 5 years ago

So pleased you're happy. We love what we do! Thanks so much for shopping with us! Emma & Becky x

Posted 5 years ago

“Great service, thank you”

Helpful Report

Posted 5 years ago

Our pleasure! Thanks so much for shopping with us! Emma & Becky x

Posted 5 years ago

“Great product and great fats delivery ..thank you x”

Helpful Report

Posted 5 years ago

Thanks so much for shopping with us! Emma & Becky x

Posted 5 years ago

“Great service, very pleased with the lovely items.”

Helpful Report

Posted 5 years ago

Thanks for your loyalty Anita. Emma & Becky x

Posted 5 years ago

“I ordered my picture on a Monday and received it by Friday of the same week which was brilliant. I love my picture, it reminds me of the big adventures me and my late mum had exploring the world when going to visit my son in New Zealand every year. We made some amazing memories which I will treasure forever, this picture will always make me smile and think of her. Thank you Bertie & Jack”

Helpful Report

Posted 5 years ago

What a lovely message - thanks Tracey. Making memories is what it's all about. Emma & Becky x

Posted 5 years ago

“I am very pleased with the picture . Very efficient service”

Helpful Report

Posted 5 years ago

Thanks so much for your feedback. Much appreciated. Emma & Becky x

Posted 5 years ago

“Awesome!!!”

Helpful Report

Posted 5 years ago

:) xx

Posted 5 years ago

“Absolutely love the art, and the customer service is fab! Thank you so much :)”

Helpful Report

Posted 5 years ago

Woop! Thanks so much for the review. Emma & Becky x

Posted 5 years ago

“I couldn’t recommend Bertie & Jack enough! The order was made perfectly as a wedding present, delivered quickly and great communication! I will definitely be shopping with them again!! Thank you!”

Helpful Report

Posted 5 years ago

Job's a good un! Thanks Jessica xx

Posted 5 years ago

“Have ordered several pieces from Bertie and Jack and have been delighted every time. Arrives within a few days, as detailed, with personalisation correct. Lovely item, to be used for a wedding gift.”

Helpful Report

Posted 5 years ago

Thanks so much for your review - we really appreciate it. Emma & Becky xx

Posted 5 years ago

“Lovely design.This is our 3rd purchase! One for when we got married and one for each child!”

Helpful Report

Posted 5 years ago

Part of the family - love it! Emma & Becky xx

Posted 5 years ago

“From ordering to delivery and quality of picture fabulous. Bought many pictures as gifts and always a huge success.”

Helpful Report

Posted 5 years ago

“Excellent service. Prompt and reliable delivery. Ordered as a wedding gift for someone and the print was framed and beautiful packaged. Will be using again.”

Helpful Report

Posted 5 years ago

Yay! Thanks Samantha. Emma & Becky xx

Posted 5 years ago

“Great picture, always wanted one for my daughters nursery. Finally got round to getting her one for her 3rd birthday!”

Helpful Report

Posted 5 years ago

How lovely! Hope she loved it xx

Posted 5 years ago

“Absolutely love Bertie and Jack. This is my third purchase from them. Excellent communication and real flexibility in showing me possible designs. My only complaint is that a few days after purchasing they advertised an offer for 30% discount. It’s a little disappointing that they don’t offer some sought of discount to returning customers.”

Helpful Report

Posted 5 years ago

Hi Leanne - thanks for your feedback. So sorry that you missed our flash sale. Next time you order, drop us an email and we'll sort a discount for you. Thanks for your loyalty.

Posted 5 years ago

“Found a lovely pressie for our daughter and fiance and buying on line was easy and efficient. No hassle and impressed with the way we were able to personalise the quote.”

Helpful Report

Posted 5 years ago

Thanks for your review - we really appreciate it. Emma & Becky xx

Posted 5 years ago

“The piece is exactly what I was expecting and I love it. :)”

Helpful Report

Posted 5 years ago

“Lovely product and speedy service, thank you”

Helpful Report

Posted 5 years ago

“Really pleased with the Bertie & Jack picture I bought as a wedding gift. Arrived really quickly and looks great.”

Helpful Report

Posted 5 years ago

Bertie & Jack is rated 4.9 based on 863 reviews