Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 1 cushion (the 2 penguins) and have given it to a charity shop. The standard of this was so poor I wouldn't have wanted it. The filling didn't even fit the cover. The pictures I liked but still don't think they were for money @ £50 each - I had previously bought one in the set in a sale @ £20 which I think was about right. I love the designs but think they are way overpriced and will obviously not be buying any more - nor would I recommend them to friends. Sorry.”

Helpful Report

Posted 3 years ago

Hi Sandra - so sorry to hear you are disappointed with your order. We can honestly say it's very, very rare that our customers are disappointed. Please do drop us an email and we'll make a refund for the cushions for you. Best wishes, Emma & Becky.

Posted 3 years ago

Bertie & Jack is rated 4.9 based on 863 reviews