Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am very pleased with my 'Happy Hens'! This was ordered as a Christmas present for my husbands nephew and his wife and I'm sure they'll be delighted. A visually stunning piece.”

Helpful Report

Posted 3 years ago

“Pictures bought as a gifts. Quick service. Delighted with the box package as look special and pictures in frames are gorgeous. Can’t wait to see their faces when they open them.”

Helpful Report

Posted 3 years ago

“Excellent service, very efficient. Beautifully presented product. Very helpful staff.”

Helpful Report

Posted 3 years ago

“We have 2 pieces in our house and I love them so bought one for a gift for a new baby. The giraffe family with the map, really happy with it.”

Helpful Report

Posted 3 years ago

“Great service, quick delivery and very cute picture.”

Helpful Report

Posted 3 years ago

“Very prompt and efficient service”

Helpful Report

Posted 3 years ago

“Bought Together for Donkeys Years for my sisters Diamond Anniversary and she was over the moon with it. I wanted something different and this was. I have already purchased Together Forever for myself and my son has 3 different ones too. Love these items, the team sorted out my order very quickly and delivered to my Sister direct. Would highly recommend these pictures looking now for my next purchase they are so different and of a high quality.”

Helpful Report

Posted 3 years ago

Thanks Valerie - we really really appreciate the time you took to write this review. We're so pleased that your sister was happy with her artwork - it really does mean a lot to us. Thanks again, Emma & Becky x

Posted 3 years ago

“Excellent service and product”

Helpful Report

Posted 3 years ago

Thanks Pamela - your review means a lot. Emma & Becky x

Posted 3 years ago

“Lovely unique design and high quality materials perfect gift 🎁”

Helpful Report

Posted 3 years ago

Thanks Sarah - we really appreciate your review. Emma & Becky x

Posted 3 years ago

“Bought two cushions and a small print of a stag. All arrived in great time. As always, everything was well packaged and everything was good quality. Had an issue with the colour of frame( wrong colour sent). I contacted the company who immediately sorted this out and sent a replacement which arrived in a couple of days. Excellent customer service. Love their stuff. Just wish they would add more lines as I have bought most of the ones I like over the years. Beautiful personalised presents which I highly recommend !!”

Helpful Report

Posted 3 years ago

Thanks for your review Lindsay - we're working on new designs so hopefully we'll be able to keep your collection growing ;) xx

Posted 3 years ago

“Received a Bertie and Jack cushion. Absolutely love it, really good quality and finish. Have got another to give as a present as they are soo good. Really lovely just like their framed pieces.”

Helpful Report

Posted 3 years ago

Thanks Gemma - made our day :) x

Posted 3 years ago

“Great prompt service and the personalisation accurate and very nicely done. And a lovely product. So how can they not deserve 5 stars!”

Helpful Report

Posted 3 years ago

Thanks Janet! 5 stars for the win! Emma & Becky x

Posted 3 years ago

“Great picture, looks fantastic, quick delivery”

Helpful Report

Posted 3 years ago

Thanks Laura - we love to hear reviews like yours xx

Posted 3 years ago

“We’d seen your stall when we were visiting Bath one time, but I couldn’t make my mind up with the print. I eventually decided and ordered! Love the picture and it was a lovely anniversary gift. Thank you so much for your care and details”

Helpful Report

Posted 3 years ago

Thanks for your lovely review. Means a lot x

Posted 3 years ago

“Easy to order delivery time excellent!”

Helpful Report

Posted 3 years ago

Thanks so much for your review and for shopping with us. Emma & Becky x

Posted 3 years ago

“Excellent service very speedy delivery & really lovely picture. Would definitely use again.”

Helpful Report

Posted 3 years ago

Thanks so much - look forward to hearing from you again x

Posted 3 years ago

“Bought as an engagement gift! Perfect unique gift to buy a friend or loved one. Highley recommend”

Helpful Report

Posted 3 years ago

Lovely! Thanks for your kind words. Emma & Becky x

Posted 3 years ago

“Excellent service, quick delivery and love the picture.”

Helpful Report

Posted 3 years ago

Thanks for your review - appreciate it :)

Posted 3 years ago

“I experienced some trouble placing my order because of card detail, the company responded immediately and I received my order promptly. The pics were very pleasing. Lovely quality”

Helpful Report

Posted 3 years ago

So glad we got it all sorted. Thanks for your lovely review Kathleen. Emma & Becky x

Posted 3 years ago

“Just brilliant customer service, I asked for a personalised picture and the couldn’t have been more helpful.”

Helpful Report

Posted 3 years ago

Wonderful! Thanks Mandy - loving this review. Emma & Becky x

Posted 3 years ago

Bertie & Jack is rated 4.9 based on 863 reviews