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Best Gift Company Reviews

2.9 Rating 214 Reviews

46 %

of reviewers recommend Best Gift Company

Company Reviews

Product Reviews

2.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Best Gift Company 5 star review on 3rd August 2023

Best Gift Company 5 star review on 3rd August 2023

Best Gift Company 5 star review on 3rd August 2023

Best Gift Company 5 star review on 23rd July 2023

Best Gift Company 5 star review on 22nd July 2023

Best Gift Company 5 star review on 19th July 2023

20

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After I placed an order I emailed this company with a question and got no response. I emailed again and I again got no response. I went to thus review page and I thought after reading multiple bad reviews that I had been ripped off by a fake website. I had started to contact PayPal when my order arrived. The quality is excellent. If this company improved its communication it would be excellent.”

Posted 2 years ago

“I ordered two items for Christmas right after Thanksgiving. I received no confirmation of order, nothing. A week later I went to dispute the charge. On December 15 one of the two items arrived. Today, over one month later, I still do not have a the second item. I have decided to pay for the second item as I received notification to pay. Here is the problem. You can’t speak to anyone here. The customer service is awful. Rather than have any more problems or dealings with this company, I will pay for an item I didn’t receive for a Christmas gift. I even provided proof where I didn’t receive one of the gifts. It would be nice if this company had a customer service policy where they actually care and respond to clients.”

Posted 4 months ago

“this item is garbage totally a scam the size is 1/4 of what's advertised i received the item it was supposed to be around 4 ft it was 18 inch x 5 inch its crazy worst of all they don't even return emails.”

Posted 11 months ago

“I need a refund”

Posted 2 years ago

“They sent me the wrong phone case twice...... Still waiting on the correct one or a refund...”

Posted 3 years ago

“Personalised Coloured pencils and Hb pencils. A very poor product compounded by the fact that we recieved only 17 of the 24 coloured pencils and only 2 of the 6 Hb's. Despite pointing this out over two weeks ago, we have still not receievd the full order. ALSO The case is advertised as 30cm wide to take a 30cm ruler. IT DOES NOT as all 30cm rulers have a small margin and it will not fit in the case unless the material is stretched which for a child would not last a week! VERY DISAPPOINTING We would not buy from this company again. Mrs Chiles, Reading Berks”

Posted 8 years ago

“I ordered an item on the 11th November and still haven't received it. I have contacted best gift company via the on site link info and haven't even received a reply!!! Very disappointed with the experience so far :-(”

Posted 9 years ago

“Ordered several items on November 28, 2023 for a Christmas Present, and when I did not receive any emails regarding the shipment of the items, reached out via email. Customer Service replied on December 28th stating that there had been a problem and I could either receive a refund or continue with the order. I chose to continue with the order and they emailed back that I would soon receive an email with tracking number. It is January 22, 2024 and there is no email with a tracking number. I am requesting a FULL refund. I will know later if they follow through with a refund. Do not order from them.”

Posted 3 months ago

“Do not purchase!!!! The product can unusable after shipping. I sent pictures of product when I opened it and they told me in order to get a full refund I would have to ship it back to China. The package came from Cedar Grove NJ. Also I had to contact them to find out about the package because I ordered it Nov 21 and I did not get it until December 28. It was guaranteed to arrive before Christmas when I purchased and that didn’t happen either. Very cheaply made products and they have the worst customer service.”

Posted 4 months ago

“Please do not purchase anything from this company! I'm not one to write reviews,back in September I ordered a Halloween costume for my daughter and long story short it never showed up. I emailed the company on this matter and they said they can't fill the orders and recommend me to dispute it with my bank on getting a refund. I said why couldn't they give me a refund. And all they kept saying is to dispute it with my bank. My bank would not give me a refund! So out $54 dollars.”

Posted 4 months ago

“Ordered a body suit. They sent me something not even remotely close to my order and expect me to pay shipping to return it?!!! Are you kidding. This website is a complete scam”

Posted 7 months ago

“Absolute scam. Paid for a customized 6 ft surfboard and received an 18 inch surfboard that wasn't even customized. Ordered versus delivered in the picture.”

Best Gift Company 1 star review on 15th June 2023

Posted 11 months ago

“Big time scam. They advertise 4-6 foot products and send you 1/4th the scale. Classic scam.”

Posted 11 months ago

“Do not use this company to purchase. I have been waiting for my mother’s gift and I ordered that in 2022. Since then I have been contacting them non-stop trying to call the phone number they provide (it does not work) I emailed them multiple times during last year and this one and have received no response.”

Posted 11 months ago

“They are a SCAM company. I thought that I purchased an immortal rose. I waited for over a week then emailed them. They claimed backorder. I waited a few days more, received a tracking number for an item that still has to arrive to the USPS. Whomever this is, they have no intention on fulfilling your order, only taking your money.”

Best Gift Company 1 star review on 10th May 2023

Posted 1 year ago

“Horrible/desepive company! Especially, their customer service department. Don't fall for their risk free buying experience. I just lost $72 in shipping cost to return a poorly manufacted/broken piece of junk. Stay away from BestGiftShopper! There buying experience was a nightmare!!!!”

Posted 1 year ago

“I would NOT recommend this company to order anything from! I ordered a dinosaur toy kit for my grandson and I never received it. I contacted customer service and they would not refund me or resend a new one and stopped replying to me. DO NOT USE THIS WEBSITE TO ORDER FROM!!”

Posted 1 year ago

“My husband ordered me a really nice small crystal vase and rose for Valentine's Day. We were surprised to receive another one a few days later and get charged again. We called the company and were told if we sent it back we would get credited with the second shipment. We asked them to send us the materials we would need to send it back and not get charged for shipping. We haven't heard from them since and will never order from this place again.”

Posted 1 year ago

“Ordered 3 weeks ago and according to site it should've shipped in 4 days. I sent the first email and the response I got was "item ships in 4-6 business days." There was still no tracking info even after it was promised. No response after 2nd and 3rd email. SCAM! SCAM! SCAM! DONT LOSE YOUR MONEY! I should've checked feedback first!!!!”

Posted 1 year ago

“I placed an order about a month ago and still not received it. Email has no reply. Phone doesn’t go through. Feel like it’s a scam!”

Posted 1 year ago

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Best Gift Company is rated 2.9 based on 214 reviews