Best Gift Company Reviews

Name: Best Gift Company
Address: Wilne House 10 Salisbury Street, Long Eaton, Nottingham
Rating: 2.86

2.9 Rating 214 Reviews

46 %

of reviewers recommend Best Gift Company

2.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order did not state that it would be weeks to fulfill. The date for fulfillment should be reasonable not months.”

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Posted 1 year ago

“What went wrong? Nothing went right!!! I ordered a moon lamp 6 months ago. My credit card was charged and I never got it. I sent several emails and never heard back. DO NOT order from here. It's a complete scam!”

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Posted 1 year ago

“1st of all I had no idea they are located in China and that they were going to take so long to ship. I placed my ordered Nov, 11 it is now Dec, 9 and I have not received the item. I emailed them for an update and it's been past 24 hrs and they have yet to respond! They have terrible customer service, this company is a Joke.”

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Posted 1 year ago

“While I eventually received the ordered merchandise (LED Butterfly Wings Glowing Cape) from this China-based company (Best Gift Shoppers @ https://bestgiftshoppers.com/), the shipment came a week later than the website assured, so it was too late for us to use in the NYC Halloween parade. Although all six of the LED-lighted capes worked, we just gave them away to friends. If any or all of them hadn't worked, the company's website (https://bestgiftshoppers.com/pages/contact-us) indicates that returns should be sent to: "6347 SE 87th Ave Portland, OR 97266". When I looked at the street view of that address on Google, "sketchy" was the first word that came to mind - I wished I had looked at that before I placed the order. In hindsight, my biggest lesson learned was that I should have chosen a merchant operating within the Amazon ecosystem that has more accountability and references on its performance. After I realized that Best Gift was not going to deliver on time, if at all, I ordered from Misi Chao offering a similar LED-lighted cape product within Amazon - I had a much better experience and quicker, on-time delivery.”

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Posted 1 year ago

“This company must be fake, but they take real money. My son’s order was posted, card was charged same day. Got USPS tracking a couple days later that gave legitimate tracking number but when we tracked it, the USPS website stated the Post doesn’t have the package. Emailed them on day 9 with no action, no response. Emailed them again a week later to get a refund, no response. They stole money from my autistic boy and strung him along for a month before I got started.”

Best Gift Company 1 star review on 20th October 2022

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Posted 1 year ago

“this is scam ! i call my credit card company and started an investigation.”

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Posted 1 year ago

“Only received part of my order. The other part says canceled and the number for customer Service does not work. I never got an email or my money back from them saying why they canceled my order.”

Best Gift Company 1 star review on 13th June 2022

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Posted 1 year ago

“I ordered an item for my 5 year old grandson's birthday. It arrived in a piece of bubble wrap - no box - just pieces sitting in the middle of bubble wrap. Of course I was unable to give him the gift and had to go out and buy something else. I will put this together and let him play with it at my home, but I am disappointed that it was not stated "no box". I am a senior citizen surviving on my social security check. It was not easy to spend $60 initially. Then having to purchase another gift was a hardship. They should be ashamed for not being honest.”

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Posted 1 year ago

“Horrible company, leads you on and on and on.....don't waste your time because you won't get what you expect.”

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Posted 2 years ago

“One of the worst companies I have ever done business with. I wrote them 4 times before I got a response. The response was nothing but a form letter and was not helpful at all. I ordered some workout clothes for my wife my wife they were way too small for her even though they should have fit her according to their description . I personally would recommend that nobody ever does business with this company again. They do not know how to do business in the United States of America. Americans expect service they expect defective products to be replaced replaced they expect clothes that are too small to be replaced with larger clothes you're close this company is nothing but a rip off”

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Posted 2 years ago

“I paid for Shipping and Handling over 2 months ago and never received my Samsung TV.. scam..”

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Posted 2 years ago

“The product was defective and stopped lighting up after one day. The website says 100% satisfaction guarantee but they never even responded to my emails requesting a replacement. My review on their website did not show up. I believe they are scamming people by filtering out bad reviews. The pillow is also much smaller than shown in the picture and is not worth the price at all for the actual size, especially because the light up feature doesn’t work.”

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Posted 2 years ago

“Product broke upon initial use. Company is not responding to my emails about it. I'll never buy from them again.”

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Posted 2 years ago

“Would give no stars if I could. Ordered items which do not work. After numerous emails I paid for return in hope of getting a refund. Today my parcel has been returned to me, returned to sender. No reply to emails. Would never use this company again.”

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Posted 2 years ago

“Luckily I ain’t paid no money kept getting messages saying my parcel label was damaged to fill form out and pay a payment for delivery I thought it was to good to be true by reading other peoples comments Scammers”

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Posted 2 years ago

“My product is broke and have been trying to get hold of them since received order but no return answer.”

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Posted 2 years ago

“This place I ordered on Xmas and finally ame but was junk and came damaged and they never answered me”

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Posted 2 years ago

“This company I ordered before xmas still nothing says it's in mass but that was 1 week ago never again”

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Posted 2 years ago

“DO. NOT. ORDER. FROM. THIS. STORE. They take your money the day you order, but never send your item! You can email all you want, no one responds. I just lost a LOT of money. :(”

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Posted 2 years ago

“SCAM! Never order anything from here! It comes late and it won’t be the correct item, no one answers the phone the emails take weeks and they won’t resolve anything they just take your money”

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Posted 2 years ago

Best Gift Company is rated 2.9 based on 214 reviews