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Betway Reviews

1.6 Rating 512 Reviews
15 %
of reviewers recommend Betway
1.6
Based on 512 reviews
Customer Service
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Queries Resolved In
Over A Week
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0808 238 0056

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support@betway.com

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Betway 1 star review on 15th June 2025
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
Betway 1 star review on 27th May 2025
Christabelle
Betway 1 star review on 18th May 2025
Jeroen
Betway 1 star review on 3rd March 2025
Jack Johnston
Betway 1 star review on 1st March 2025
Anonymous
Betway 1 star review on 30th January 2025
John Lancaster
Betway 1 star review on 19th November 2024
Frosst905. Andre Betton
14
Anonymous
Anonymous  // 01/01/2019
Absolutely worst casino I ever played I got the jackpot on a slot game Masks of fire, the game allows you to stop at random or let the slots run, I let it run and 7 makes came in then the other two giving me a win of £800 then it jumped and left me with 7 a £60 win, I spent £700 in a week just to see if the jackpot comes up, yes it did and must be fixed to move on, completely corrupt, I contacted betway about this to basicly deaf ears, I have reported my whole findings to the gambling commission, and under no circumstances would I recommend betway casino to anyone, avoid at all costs guys, completely corrupt and a con.
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Posted 5 years ago
Avoid this company like the plague They validated the account, money was placed on it, a bet was won Asked for further validation, it was provided They now say they are confiscating the funds and refuse to pay. They will not give a specific reason I am not sure if they are legally allowed to steal money in this way but I have now passed it on to my solicitor After checking the Internet I have discovered my situation is far from a one off. This is very disturbing Do not bet with this company and warn others not to do the same Joan
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Posted 5 years ago
Avoid! They don’t pay you when you win! I have won £7,010 and it is still on hold a week later! I have received over 10 emails from BETWAY asking repeatedly for the same information I have already sent! NO one is wiling to help! I am gathering media and reporters national and international to expose this company until I receive my funds! If you have suffered contact me so you can share your story as well. I am also planning a protest outside there London Head Office in Camden.
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Posted 5 years ago
I attempted to make a £10 withdrawal, betway are now saying they first need proof of identity. Why didn't you need proof of identity to take £30 deposit from my VISA Debit Card and why don't you just put the £10 withdrawal back there? MY VISA ACCOUNT IS PROOF OF MY IDENTITY BECAUSE ONE CAN'T GET A VISA CARD WITHOUT IT AS YOU WELL KNOW. I use a number of of online betting sites and I have never known the likes of this blatant theft tactic.
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Posted 5 years ago
Unfair behavior. Absolutely not recommend!
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Posted 5 years ago
Rupi1985 ref no-- 0002213000149 Rupi1985 reference no-- Withdraw inquiry Reference Number:0002213000149 still waiting for response after3 days submitting my 1-bank account statement. 2-Driving license., 3-Mastercard card statement,4- b.c government service card copy,5-my resp account statement, already submit 6-my passport copy 2 months ago, 7-my pay stub copy, waiting for payment from last 10 days still on processing commenced not saying anything yet just waiting for final response. shared my honest review with proofs. Bcoz this is my 100% honest review and information. I moved to betway from bet365 I have 5 years experience with bet365 now I m with betway from 1 year continously. Money doesn't matter here it's a game of excitement I already lost 1000$ in 3 months here. But my question is how many proofs need to inquiry 7 Canadian government issued fresh documents and ID 's . Common dude. I already pass kyc 2 times . 2years ago and 2 months ago. They are reviewing so wait that's why my rating is average . Please betway I m little scard bcoz reviews I see here people's experiences mostly withdrawal problems like I m facing now. Anyways I m sharing my experience like everyone. So thanks .
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Posted 5 years ago
Will not accept proof of address and are witholding winnings. Fraudalent company.
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Posted 5 years ago
Hi. I owned a Betway account for a couple of years had all the necessary verification done. Overall I would have lost thousands in them couple of years but sure that's the gamble..on 31st July there I withdrew the small sum of £100 and to this day I still await it. They asked for 3 months of wageslips asked me where I worked how I funded my gambling do i receive bonuses and 3 months of bank statements.i sent it all in but they refused screenshots of my bank statements! Said they wanted pdf which I couldn't quite do. I was actually disgusted having to send in these personal bank statements as I used the same account with them from when i joined. My question is what right do they have to hold my £100? Why them? Even if I refused all the requests(which I didn't) why should they steal my money? People I am telling you all avoid these absolute gangsters at all costs. They sponsor football and horse racing for millions yet steal my money??? How is this allowed to happen? Please please do not open an account with them as their staff are also as ignorant as you will ever see...BETWAY are THIEVES. I swear to you all.
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Posted 5 years ago
Very odd company. They suck you in with their promotions and when you use them, they randomly ban you from using them with no explanation. I rarely even win so I’m not sure why I’d be restricted. I only use betway because of the sometimes good promotions, but it’s a load of rubbish without them. Will head back to Betfair I think.
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Posted 5 years ago
Refunds have all of a sudden gone missing 560 pound what a joke
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Posted 5 years ago
Well i was in good relationships with betway since today i lost sport bet because i placed under 6.5 goals and fuulltime score was 3:3 būt in overtime game ended 3:4 today i placed that one team will score at least 2.5 goals they scored 3 goal in over time. Bet lost because it was scored in over time. This dont make any sense so i told that to support they just answered that i need to read rules, when there was just 2 overs over and under and team scored 3 goals būt it counts as under 2.5 thats sick.
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Posted 5 years ago
ine been on this site now for 4 weeks never took any money out ive played on a few sites and got to say its the worse one ive played they had extra chilly asa new game lost 400 on 10 pound bonus spins and out of the 400 plus on this game I got 24 spins twice and the times wins most went to 17 ive had 28x 30x on other sites very very poor site keep away
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Posted 5 years ago
Felt I had to let fellow gamblers know this. I like to play the slots. Won big on Wishmaster and the game just froze. funds never went into my account which was well into four figures. Funnily enough this game for some bizzare reason this game has now froze. the only one btw. Thats 2 weeks now tried different browsers phone tablet etc. NOTE THIS.... you cannott get in touch with this company by phone. Every number is dead. I leave this post to go and delete my account. Betfair and Skybet all day long folks.
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Posted 5 years ago
Quite possibly the worst betting site I have ever used, I am astonished at how they have taken 12 days to process my withdrawal, and am really upset the way that I have been treated and promised different things from their live chat team when I have had to go on live chat over 20 times chasing them around the past week. At this point in time I will complain to trading standards as this is barbaric behaviour
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Posted 5 years ago
Take your money but when you win suspend your account and don’t pay out your winnings rouge site stay away
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Posted 6 years ago
Take away all bonus DO NOT BET WITH THESE COWBOYS ITS A ONE WAY TICKET TO THE GUTTER
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Posted 6 years ago
I had an email saying I was no longer eligible for bonuses/promotions etc. When I asked why all I was told was that there had been a senior management review. No reason given.
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Posted 6 years ago
Open a account last Tuesday. Deposited £700. Played virtually, won around £17000. Finished up £9000 decided to withdrawal, then they ask for ID PROOF ETC which I provided on the same day contacted them each day and they would say waiting for feedback, today is Tuesday and now my account is temp suspended, called the number and it doesn’t even ring, what can I do??? This can’t be allowed. They take your money when u lose but when u win they don’t pay out.... how???
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Posted 6 years ago
Closed my account when I asked requested a withdrawl. Refuse to tell me why yet accepted my ID and proof of address to deposit. Should be investigated by the police.
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Posted 6 years ago
I wish I would have read those reviews before I decided to use Betway. I have opened an account and had a fun few hours while relaxing until the following day. I accessed my account and some time around 04:44 my account got totally wiped out. I am afraid they running some sort of scam. Please stay safe and dont use it. There must be another safer website/app but this is not one of them..
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Posted 6 years ago
Betway is rated 1.6 based on 512 reviews