“Very disappointing waiting a week for a refund in he meanwhile i must wait before i can buy a new product so i am still waiting for my product its now 2 weeks thank u”
“My problems with bidorbuy platform goes thus:
1. Sellers can nit be allowed to be rude to buyers all in the name of wanting stars, neither can sellers be allowed to bully or control buyers opinion, buyers should have the freedom to rate goods as their experience with a sellers service not the seller bullying and commanding the buyer to rate the positive or there will be a consequence and example of such seller is Nutronix.
Such type of brash and bullies shouldn't be allowed on a platform like bidorbuy., I as a buyer will not buy any product from such rude seller.
2. The shipping fee and charges from seller is way too high , ridiculous and outrageous. The buyer takes all the risks and the seller does nothing. So I ask where does the buyer have any benefits..? Enriching and protecting sellers and disadvantaging the buyer,how does thst make any sense..? Cos in the end these sellers are able to do business cos buyers are willing to buy. I think its time bidorbuy do something about the ridiculous shipping and extra charges these greedy sellers are putting on their price.
3. Too many fake sellers and good sold on bidorbuy at outrageously High prices..lots of discrepancies on goods sold on bidorbuy against the advertised. It time bidorbuy does something about these crooks selling a different product against the products advertise.
Buy on bidorbuy at your own risk..!!!”
“This is the 2nd time I have been scammed on bid or buy. The buyer is expected to pay immediately and the seller just don't send the item purchased. First you have to try and sort it out with the buyer and after many attempts trying to resolve the issue with the buyer you are not covered through the buyer protection plan because you have run out of time.
This site does not protect the buyer.”
“Since October 2020 to date. I mistakenly put money into bidorbuy account and my money was alocated to a thing called cashconverters. The same week i made the transection I requested a refund of my money. The so called buyer protection is not protecting 100% customer pocket. It only gave me very few funds from what i paid. No one is taking responsibility to pay back my money. Possibilities are you can get what you want as I sometimes get and also you can loose your money is i also did. Both good and scammers are herein bidorbuy. Beware beware beware.”
“It's a handy platform to buy and sell...
Here's the thing
Many items are from overseas in which case you wait up to 55 days to recieve your goods. You are still responsible for the extra customs duties and so on. Local goods always take at least a week to get to me.
Although bidorbuy can resolve most issues with sellers, there have been times they have been unable to assist and I have had to resolve the problem on my own...
Then theres ebay
Many items can be bought and shipped in where all costs thereof are clearly stated and the process is pain free. Everytime there has been an issue with a seller ebay stepped in and resolved the issue. The customer is king and you are protected full stop, no questions asked.
Amazon is my favourite. Theres a reason why Jeff Bezos is the world's richest man. Amazon is head and shoulders above the rest in terms of service.
If I choose the fast shipping option, items always arrive within a week to 9 days. Every time. I have more often had items from amazon ship, clear customs and get to me faster than bidorbuy. Again, all costs are clearly stated and the process is pain free. If customs duties are more than what was charged, amazon will pay the excess. If it is less than stated, they refund the difference back to your card...
I have to also mention that ebay and amazon are both mostly cheaper than buying off bidorbuy and takealot.
I do believe in supporting local, but at this stage and after 2 decades of bidorbuy being operational, they would be able to outperform local deliveries against amazon which is much further away.”
“bidorbuy's customer service is amazing! I always get my orders on time, the sellers are amazing, they are always willing to assist!
bidorbuy it's safe platform to buy from as there is a buyer's protection program that protects you no matter what? buy it's sometimes not necessary as the sellers always deliver orders and are willing to assist!”
“The system does not ensure suppliers are verified. I was about to be scammed and thanks to my instinct it didn't happen. I saw an advert from a "supplier" to whom I have asked if it was possible to supply more quantities, he replied saying yes a few hours later he did another advert with same picture with a different price with exact same quantity. To me that is a sign of scammers attempting to do their "job". Use this system carefully!”
“I am not happy with the service after buying Ms. Project package yesterday and still not received the link. I have to submit my work on Monday and nothing from you guys. I connected the seller and there was no response. Very disappointed with the service.”
“Excellent customer service, they reply quickly on queries and escalations. I always get my orders on time as expected, They are the best online platform in South Africa.”
“I have been scammed and Bid or buy has no method how to ensure the credibility of any sellers. they don't check or asked any verifications of ID,S or any proof. After losing money on a item the specific seller was gone. A week later the same item was advertised with the same pictures but a different seller.”
“Great system of straight purchase or auction of multiple topics of goods, new and second hand.
Simple book out and multiple payment systems.
Great options of delivery systems available.”
