“was a seller on bidorbuy for a few years , until one buyer make problems for me , it was a package deal for 1500 rand , buyer pay the money and then he say i own him money and the shipping fee , buyer are a problem and the sellers always wrong , i just want to say to morne who work for bidorbuy (( if you did give my personal details to this buyer like my id number then you and me will have a big problem mr morne if you can't trust bidorbuy with you details , i have the email, and another thing bidorbuy ***** money reason they charge me for 3 normal vinyl records plastic records 14kg weight , i send 10kg to netherland then its 43 lps records , please also note i never agree to the 30 rand shipping fee bidorbuy did i'm very happy i'm not a seller anymore and i will never ever support again , Look at this
if you sell a item for 30 rand bidorbuy take their fee and bank fees plus the 30 rand shipping (( look at the sale then you own this %^$ heads bidorbuy money , (( bidorbuy you must wake up and robin also you kill seller like us , you are fast sellers own you money but you take money ass please , i'm glad and happy i'm done with this place and this morne peace of nonsens (( one last thing the buyer robit dit agree for 1580 rand next day he cry like baby he want money for this and shipping fee (( bidorbuy and the robin buyer are both greedy as hell”
“Bid or Buy organize the delivery of goods bought, I paid on 26th January parcel collected 27th January today 5th February,, still no word from Large Courier Company of expected delivery date”
“I Have been a Bid or Buy client ( buying) since 2007 and am horrified how their system is working now. They have held on to my funds since 25th January it is now the 1st February and I have not yet received the order, neither has the seller received the funds, because i firstly have to receive the goods I paid for. Bid or Buy now arrange the delivery and No Longer the seller”
“I have shopped on Bid or Buy, now Bob Shop for many years and bought some wonderful things and only dealt with lovely sellers. I recently purchased a ring from Trojan Jewels which was not what I anticipated in that it was too small. I asked if I could return the ring, at my cost to courier and in return offered to buy 4 x items on my watch list in exchange. Elena the owner flatly refused. When I expressed how disappointed I was, she replied don't be disappointed, she was sticking to the rules and paid Bid or Buy a fee. I would have even offered to pay the fee to recoup some of my money in exchange. At this point I gave up and called Bob Shop to complain, to be told there was nothing they could do. All I could do was rate the seller and that I was not happy. Sadly I will not be using this site again, due to one bad seller who actually would have made more money from me had she just been decent. Not only am I disappointed, I am shocked that people can even behave this way!”
“New shipping flat rate ,great ,but logistically a nightmare.Simply not at home,to accommodate the courier for parcel collection. Exercise then falls out of the bus. And nullifies anything good that might come from the flat rate. Good for "stay at home ,mums" and house husbands. Otherwise, not working.”
“This new thing that they run will damage lots of sellers. They are now dictating that we should use their company who belongs to bopshop for delivery only. I told them lots of my clients prefer Postnet. Their reply was that if we don't use their shipping option I should get rid of my clients!!!”
“I had an issue with payment for a specific order, I wasn't notified on whether the payment was being processed, which is a notification I was supposed to receive (Perhaps that was a mistake on my end, they give a reference code to use but I saw nowhere to enter it throughout the payment process which probably resulted in it not registering for that specific order), that said in order to correct my mistake I provided proof of payment to show that I did indeed make a payment, its been a few days and they haven't gotten back to me, it almost feels like I've been scammed.”
“At this point I'm starting to feel like the whole thing is being run from someone's bedroom. Bad communication, horrible shipping experience, late payments to sellers, list just goes on.”
“I have never really had a good experience with them. Was scammed once and took months to even get a refund. Then they closed my account because me and my mother both had accounts. ( she bought an item from me as she didn't know it was my site, she just thought id like it. I canceled the sale when i realized) they then said its against the rules to bid from one of your own accounts to make the price higher, which wasn't even remotely the case and sale didn't even go through?”
“New payout rules not communicated to sellers
In a rather surprising occurrence recently a payment was made by a customer and it was allocated to my BOB account.
There was an option for withdrawal to my bank account. Which I did.
After a few days I was surprised that the money wasn't yet transferred to my account.
I went into my BOB account and saw a notice that my withdrawal was suspended. No reason given. The parcel was already sent and the tracking number updated on the system and given to the customer.
I called BOB (and surprisingly the call was quickly answered, no waiting or listening to some weird music).
The operator explained to me that BOB only transfer the money once the customer has received the parcel. This came as a a surprise to me as it wasn't that way before. Seeing that the shipping fee is included in the payment, how is one supposed to pay for the shipping if BOB does not want to pay the money that was paid by the customer for shipping?
Also, why does BOB not clearly indicate that no money will be transferred until the recipient received the shipment?
It is a new thing and should clearly be communicated with the customer (seller).
Not just suspend payment without information the seller, only to find that in red letters on your account it says "payment suspended call BOB". Why must I call on my expense to hear why the payment has been suspended?
In a rather surprising occurrence recently a payment was made by a customer and it was allocated to my BOB account.
There was an option for withdrawal to my bank account. Which I did.
After a few days I was surprised that the money wasn't yet transferred to my account.
I went into my BOB account and saw a notice that my withdrawal was suspended. No reason given. The parcel was already sent and the tracking number updated on the system and given to the customer.
I called BOB (and surprisingly the call was quickly answered, no waiting or listening to some weird music).
I was then told that BOB does not do payouts until the customer received the shipment.
I was surprised to hear that because it never worked like that before, and seeing that the customer pays for shipping and the shipping fee is included in the payment, how is one supposed to pay for the shipping if the shipping fee is not paid out at least?
Furthermore BOB should clearly mention this new rules to their customers and not just suspend the payout without informing the seller.
I was surprised to find in red letters a note only stating "payment suspended - contact BOB", after a few days.
Why must I call BOB on my expense to find out why my payment was suspended.
This should be clearly communicated to sellers.
Here is an excerpt from the BOB website Q&A on payouts:
"Complete the required information and submit the form. Payouts are processed every business day.
Payout requests received before 9 a. m. on a business day are processed the same day and in most cases reflect in the recipient's bank account by the next day. Requests received after 9 a.m. are processed the following business day. Payouts are not processed over weekends or public holidays."
Mine wasn't processed the following business day, because it is now already the following week. And hadn't I call on my own expense I still wouldn't have known about this new unwritten rules.
The level professionalism of BOB is beginning to decline and I am worried that it will worsen when the proposed changes come into place with the so called "BobShop", which I personally think is a stupid name and doesn't sound very professional.”
“These reviews are shocking, maybe im lucky, i dont know, but i have never experienced bad service on bidorbuy, and if i need something the next day bidorbuy is my go-to. I've experience sellers that are extremely helpful.”
“Dishonest as they come. No integrity shown with this company. No support for the paying customer, rather protect their "supplier" that take your money for nothing. I am sure that they work as a syndicate with sellers. Sell something you don't have, and keep the money. I am sure Craig Lubbe must be proud of his companies lack of integrity. Twice used, nothing received. Amazon is coming.......”
“Pathetic, shocking, incompetent, to say the least. I have been a Seller on Bidorbuy since May 2000 and now when I requested a payout the message says, "payout suspended". So I called them and was told if the item is more than R3000 I have to wait until it is delivered and that a rating is given before I will even see any of my money. I have never ever "not shipped" an item yet I am treated like a CRIMINAL and FRAUDSTER. Their community watch team is just as pathetic as the Bidorbuys system and simply refuses to help or even make contact.High fees, success rate fees, and poor customer service. At the end of the day, Bidorbuy always wins and the rest of us must suffer. SHAME ON YOU CRAIG LUBBE.
Guys, sell on other sites and classifieds. These guys are making fat money on doing nothing spectacular.”
“BUYER BEWARE - BIDORBUY - RIP OFF SITE
The site is stuffed full of fake positive reviews and removes any negative reviews.
My experience was that of being defrauded over purchase of a solar panel - the advert was a fraudulent misrepresentation of what the product actually was; when I posted a negative review, this was swiftly removed - my opinion is that BIDORBUY is a scam site”
“Delivery service is very poor, there's no communication from their side, you need to contact the helpline on bid or buy so that they can communicate with you & they keep on wasting your time.”
