“They take a bit to respond but they will help in any way they can to get you up and running again .Had to remove alot of oil build up in clutch case and they helped me thru removal and cleaning process hopefully she runs fine after I let her dry overnight.”
“We recently ordered some parts for our grandson’s 2 stroke. A couple parts were not working properly but Earl made the difference in that for us. We are very satisfied with the outcome. Thank you Earl and Bikeberry.”
“I contacted Bikeberry because I had a defective brake cable.Alvin helped me out and answered all my questions, plus got me a new brake cable.Great customer service.Will definitely do business again in the future.”
“from all the people I have had the pleasure of doing business with I am very excited about being able to meet David and Earl from bike berry who have made my experience of purchasing the gigabyke I purchased the best I could have ask for and the help that has come with my purchase is the greatest I could not ask anyone to do more for me than they have so thank you very much for making my buying experience the best ever I love my bike and I love the way they have made me feel like a part of the bike berry family and I will always consider all of you my family thank you very much ❤️”
“From my experience, not just once, but every time I have a question, I always get professional answers from every employee that answers my questions… EVERY SINGLE TIME… Bike Berry is a TOP NOTCH company! I buy all my parts from them and have been dealing with them for quite a few years now! Never had a problem! Thank you! Ron McAteer”
“Earl, was awesome with a very quick response to my bike chain question. I left my request in the chat on Sunday and received a response early Monday morning. I then put in my order. Simple.”
“The order was messed up but I got on the chat and they are promising to make everything right. Hopefully, it goes smooth. No complaints, I actually got upgraded. No additional cost.”
“When I had an issue with my order, Freddie came to the rescue! My engine had a factory defect that caused catastrophic failure, and Freddie wasted no time checking on it and issuing a replacement!”
