“Got some issues with some parts but I was well taken care for, 10/10 customer service, very detailed and specific to get the issue solved, Thank you FREDDY”
“Alvin gave me amazing customer service I had some questions about there mag wheels and installing the pedal sprocket and he answered the question 5 star service”
“Customer service Alvin Seville provided! After I learned I just needed a few parts instead of a new complete kit, Alvin helped me cancel the order I had placed 6 hours earlier”
“Earl gave me everything I needed am still learning about the motors and I had a bunch of questions and earl rigth away gave me all the answers I needed great service 5 stars”
“Had some. Issues with a new bike I bought from BikeBerry. Earl, who was my service representative, handled and resolved all issues within a day or so. Very prompt and professional. Thank you guys for All your help.”
“The associate that helped me was Earl, after explaining what was wrong, he told me what was wrong, I had ordered the wrong piston pin. He also helped me with some confusion with the kit.
Thank you Earl”