billiards boutique Reviews

Name: billiards boutique
Rating: 4.78

4.8 Rating 752 Reviews

96 %

of reviewers recommend billiards boutique

4.8

Based on 752 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01305 458071

Write Your review

Tell us how billiards boutique made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

billiards boutique 2 star review on 27th May 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This revue panel takes up space on the page and will not go away. IRRITATING!”

Helpful Report

Posted 4 years ago

“Advertised product as in stock when it was not. Deliberately did not correspond with Paypal to slow down refund process. Cannot recommend at all, better online retailers out there. Very sharp practise.”

Helpful Report

Posted 4 years ago

“Poor, called several times ask about stock and no answer and no option to leave a message. Pretty much all stock is out of stock”

Helpful Report

Posted 4 years ago

“My cue arrived with a warped shaft and I would like a refund. The tip leaves the table!”

Helpful Report

Posted 5 years ago

“I still did not recieved the package ,and was not able to track the number , was there any problem ? I will stay in address ,until , january 05 .”

Helpful Report

Posted 5 years ago

Sorry to hear this, always contact us through email or phone to sort issues - thanks kerri

Posted 5 years ago

“I ordered a magnetic chalk holder and a Superfile and tip shaper value pack when the items arrived the magnetic chalk holder pack which had been opened there was no chalk in the pack the second item came with just the tip shaper no file and no spare sandpaper pack. After phoning and speaking to Kerry she apologised and said she will send the complete order out again 1st class post which I received the following day thank you Kerry for a prompt reply”

Helpful Report

Posted 5 years ago

Thank you for your review, glad I could help resolve the issue promptly -kerri

Posted 5 years ago

“The product ordered was a 2" Aramith cue ball. The product delivered was in excess of 2" and weighed more than the genuine Aramith cue balls in my pool set. I can therefore only assume that the product is not a genuine Aramith cue ball and it will be returned as larger than the rest of the set”

Helpful Report

Posted 6 years ago

Hi Martin please contact pete at sales@billiardsboutique.com so we can resolve this issue -thanks kerri

Posted 6 years ago

“Wrong item sent twice now I have to mess taking them to post office to return them”

Helpful Report

Posted 6 years ago

Apologies for the error, thank you for returning the wrong items -kerri

Posted 6 years ago

“Bought a custom made cue. Gave all the measurements but when the cue arrived it wasn't to the specifications that I asked for. School boy error on Peter's part. I also asked for tracking info but this never happened. Lost faith in Peter and asked for money back but was told I couldn't. I would never purchase from him again. Very dissatisfied.”

Helpful Report

Posted 6 years ago

“Still not got my parcel”

Helpful Report

Posted 8 years ago

Ankur, please drop us an email on our usual address and we will do our best to get this sorted. I know that we made a mistake on the original postage service but you should still have had the goods by now, I partially refunded your order to reflect our mistake. ~ Pete

Posted 8 years ago

“I'm sorry to have to give such a rating, but I ordered a box of elk master tips and a week on and I still haven't received them. Very poor!! Mike Evans”

Helpful Report

Posted 8 years ago

Mike, I am sorry you felt the need to leave us a negative review. I had spoken to you on the phone yesterday about your order and stated I would dispatch another set for you, this did leave us via 1st class post on Thursday 10th December, whilst Royal Mail make every effort to deliver 1st class post on a next day basis sometimes it can take 2 days. If you wish to speak to me again please feel free to give me a call ~ Pete

Posted 8 years ago

billiards boutique is rated 4.8 based on 752 reviews