billiards boutique Reviews

Name: billiards boutique
Rating: 4.78

4.8 Rating 752 Reviews

96 %

of reviewers recommend billiards boutique

4.8

Based on 752 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01305 458071

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billiards boutique 2 star review on 27th May 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Case is lovely but disappointed when asked for a returns label to swap the item as it was the wrong size to be told unless it is the company’s error I have to pay even though I’m sure I will be charged for delivery on the exchanged item as I did for the original.”

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Posted 4 years ago

“I had a problem with the courier they used, but they was very helpful when called upon. the cue was made well but the packaging what they sent it in wasn't sutible and could of very easily got damaged in transit”

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Posted 5 years ago

“The cue arrived intact despite how poorly it was packaged”

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Posted 5 years ago

“In July last year I purchased two Peradon cues complete with extensions and cases from Billiards Boutique and the service I received was second to none. Being in Canada, I sent several email inquiries before purchasing and Pete answered each and every one promptly. I was i the UK in July and went to Billiards Boutique where I was helped by Becci. Both Pete and Becci done everything they could to make this purchase so easy. I just ordered another case from Pete and am anxiously awaiting its arrival. I would not hesitate for second in recommending Billiards Boutique for all your cue/accessories needs. Happy snookering to all and may all your breaks be +50 :) Dan”

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Posted 6 years ago

Hi Dan, Thank you for the great review our team is more than happy to help, I have also seen you other message with the star issue, not a problem thanks again -kerri

Posted 6 years ago

“Ordered last week. Still waiting delivery!!!”

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Posted 6 years ago

Hi Michael, please contact Pete at sales@billiardsboutique.com for delivery details, our team is always here to help -kerri

Posted 6 years ago

“Good the goods delivered on time”

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Posted 6 years ago

Thank you for your review, please feel free to contact our team and let us know how we can better your experience -kerri

Posted 6 years ago

“quick postal service”

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Posted 6 years ago

Thank you for taking the time to review -kerri

Posted 6 years ago

“Haven’t got my cue yet”

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Posted 6 years ago

Hi Benjamin, please contact Pete at sales@billiardsboutique.com for any future issue, thank kerri

Posted 6 years ago

“Good service, although the cue I bought is very slightly bent. Although this is only a bit I wouldn't of expected it”

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Posted 8 years ago

Mick, drop us an email we don't like anybody being even slightly unhappy with a purchase ~ Pete

Posted 8 years ago

“Sorry can't reply to that yet live in Canada and haven't received my order yet. Canada postal service. ? . They could be the delay really Christmas Season . But thank you for following up Robert Spicer”

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Posted 8 years ago

Apologies if there were delays, I know you got your goods in the end. Thanks for the review.

Posted 6 years ago

“I ordered a Cue Craft Marksman and i waited 5 weeks for it to arrive. The cue was everything i expected it be and more. But unfortunately after the first day playing with it the butt had a small split, an email was sent to CueCraft who in turn have offered to repair the butt section.Its not the best solution , but hopefully it will all end well”

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Posted 8 years ago

George, thank you for spending the time to write a review. I am of course sorry that there was damage to the item and as you know already I will do everything in my power to make it right. Just for information, although we quote 2-3 weeks for custom made Cue Craft cues the factory can sometimes take longer.

Posted 8 years ago

“The item sa a very good but really slow shipping especially for the price!”

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Posted 8 years ago

Hi Joyce, thank you for the review, The shipping was delayed as our carrier class Sardinia as a different destination to Italy, on your original order you only stated Cagliari, Italy so the parcel firstly came back to us and was then re-dispatched for you.

Posted 8 years ago

billiards boutique is rated 4.8 based on 752 reviews