Binnacle.com Reviews

Name: Binnacle.com
Address: 1065 Purcells Cove Road, Halifax
Rating: 4.83

4.8 Rating 1,665 Reviews

97 %

of reviewers recommend Binnacle.com

Company Reviews

Info

About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the process of using a gift card very poor. Took days to credit my visa the amount that was going on the gift card. The gift card amount should have come off at the time of purchase not days later.”

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Posted 5 years ago

We have shared your frustration with the use of Gift Cards for a long time and apologize. Gift Card transactions are a major reason why we have recently moved to a new credit card processor. They have a different back end system and have committed to work with us to eliminate the Gift Card payment conflict. We will be implementing the new Gift Card processing component in the very near future, and hope you will remain a binnacle.com customer. The feedback you and others provide drives change, and we welcome it.

Posted 5 years ago

“On my order, one portion back ordered, and no communication as to what is planned...”

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Posted 5 years ago

“Unfortunate that sizing of apparel was not as expected. The order process and return process were both quite good.”

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Posted 5 years ago

“I ordered 40 ft of 3/16 in Dyneema and received 1/4 in. No big deal, advised them, they will send 3/16 in.”

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Posted 5 years ago

“Still waiting for order.”

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Posted 5 years ago

“I ordered two anodes. Only received one.”

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Posted 5 years ago

“This package is still not delivered - almost two weeks. Second time ordering product so no issues there.”

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Posted 5 years ago

Hi Stuart, I see your order was shipped Nov 30 by UPS and still has not been delivered as of Dec 12. I will contact UPS and follow up with you by email. Thanks for letting me know

Posted 5 years ago

“Initial order was missing one of the charts, even though the invoice clearly stated all the charts ordered. Some charts (brand new!) had slight tears and small dog eared corners. Clearly, the charts could have been better packed in the triangular UPS shipping container and extra attention paid to check the order was complete. After I received the missing chart (which was promptly shipped and received two days later) it was clear the chart roll was much better protected and Binnacle had taken extra care in shipping the missing chart. In the end, the charts for our journey will be well used and the well detailed information will be invaluable. Thanks Binnacle for promptly correcting the order.”

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Posted 5 years ago

Binnacle.com is rated 4.8 based on 1,665 reviews