“The band and shoe pod are extremely accurate and the app gives a lot of great insights. The only reason I gave it a 3 is because you cannot get data in real time and it takes a few minutes for your data to upload to the app. If you want to know your analytics you have to go into the app to see them on your phone. It would be great to have a screen on the band to view some real-time data”
“How to charge this model is unclear. There are no instructions included for this model which simply has a flat charger and the band and no shoe piece. Can tell when it’s charged, and not sure how it sits on the charger.”
“This review is for the second Biostrap I've purchased. The first was stolen and the friendly staff at Biostrap helped me replace it.
In both cases, I opted for the less expensive version. As a cyclist, I didn't really see the benefit of the shoe pod, since I calculate my physical exertion via a power meter and heart rate monitor. So, the purpose of the Biostrap was to quantify my sleep quality and recover, primarily with resting heart rate and to some degree heart rate variability. The recover score and sleep score are great summaries of this data.
The charging pad that comes with the first Biostrap was plastic and cheap-looking, while the second was slick (aluminum-like and glass). Interestingly though, it didn't work. So, I reverted to using the cheap version, which is very finicky in terms of position and activity the recharging function. On several occasions I came back to a dead battery... make sure the light turns blue before you walk away. Summary, the charging needs to be fixed.
The first Biostrap never had a problem syncing to the app on my phone... very reliable. The second Biostrap has been a nightmare and constantly loses connection to the phone and is a struggle to reconnect. I have to say... If I had this same experience with the first Biostrap, I would not have bothered replacing it. I would have opted for the Whoop despite the subscription model.
In short, the customer service was very helpful... top marks. I like that there isn't a subscription model and the sleep analysis works well as long as I can keep it synced with the app and get the recharging to work. Then again, maybe I just got a lemon.”
“The round charger got very hot and so did the Biostrap. It was quickly replaced. The replacement round charger also got hot. Then I received the square charger. It works well. It runs mildly warm. The charge time is much quicker.”
“I bought the Biostrap 3 months ago to monitor recovery after an infection caused heart and lung issues. I use it nightly and the data stops me over exerting myself. The trend data gives me insight into the whole recovery process. I also bought EliteHRV but only used it for a month - the Biostrap gives me more comprehensive results.
I design and program products for a living. I'm impressed by the Biostrap. The user interface is brilliantly designed, simple to navigate yet using techniques to creatively display a wealth of information. Well done!
While some complain of long sync times, my Biostrap and phone are set to sync every 10min, so at night I see results instantly in the morning. I've only seen long sync times (4min) when the phone and strap are out of range for 12 hours.
If you're using it for training recovery, the sleep data is very comprehensive - highly recommended. For physical training I'd use another device with a visual display and different sensor. For those interested in researching, check out the page: "Red vs. Green: Does the Light Sensor in Your Wearable Matter?".”
“It takes too long to sync information, drains phone battery significantly. The straps were very uncomfortable and poorly designed. you had to charge them too frequently, they weren't waterproof, and the app was not user friendly. It was basicly a Glorified Fitbit that wasn't as functional”
“Loving all the different view and metrics! Been using for over a month and it's Working perfectly. Occasionally need to give it a couple minutes to sync.”
“Need more focus on user experience - learning what the different pieces are and what they will capture, do they need to be worn in conjunction with anything else? Now that I have this data, what do I do with it? Have blog in more conspicuous place on website.
Maybe a "how to" guide/video on the home page. May also be an unintended selling tool (I watch it and it convinces me I should have the data it provides to be a better employee, athlete, human being!)”
“I love the metrics but the accelerometer on the band only worked for 2 days. Support has tried to help but the latest solution of letting the band sit for 3 days seems a bit hokey. I hope this gets fixed as the system seemed great when it worked.”
“*Haven`t received product yet..still in shipping, and going on 3 weeks*
I purchased this product on 3/27 and it has yet to leave the state it was shipped from. It has been to multiple cities within the state, and when I look up the order on biostrap it says the shipment could not be delivered. Normally it bothers me when people put shipment details in the product review so apologies for that. I'll gladly change if I ever receive the product and get to use it. I've ordered other products (from a different website) that shipped from the same state during this time and have already received them. Again, not a product review.. And I get that biostrap isn't the carrier delivering the shipment. Just want to use the product I've already paid for.”
“Provides excellent data. Exactly what I need. Only downsides are battery life between charges and occasional glitches with it seemingly locking up while syncing.
New strap is significantly better than original. Other strap types/designs would be welcome.”
“I love your product for the most part. The charger is on a very short cord that needs to be plugged in. When making more of these in the future, please make the cords longer like Apple does. I usually have to find an item to set the charger on because the cord is so short.”
