“I ordered 3kgs of WPC protein, Super Greens GT, BCAAs. The process of ordering the products was simple. The products arrived in under a week which was great. The products were in good condition on arrival. I don't mind the sealable packaging for the 1kg protein, but I don't think it works as well for the smaller products such as the 250g Super Greens GT. if it's not too costly, maybe a cylindrical plastic bottle with a lid would be easier to use. 4/5 stars would definitely recommend their products to others. plan on buying again! P.s I was offered a $10 voucher to complete this review but I don't think it has swayed my opinions!”
Hello Erol, We're sorry to hear about your recent experience and the trouble it has caused you. Your feedback about the packaging has been acknowledged and will be discussed with the team. We value your business and look forward to serving you in the future.
“Reliable taste. Good nutritional value. The flavoured ones outside vanilla and chocolate do have a sweetly, kind of alcoholic smell, especially the peanut butter vanilla, which is why I gave 4 stars. But the vanilla and chocolate varieties are really good. BB has doubled in price over the past couple of years (I remember the days of 6kg for $99), but still cheaper than other brands.”
Hello Bindi, Thank you for your recent purchase and review. Unfortunately, there have been significant increases in global whey prices. We strive to be as affordable as possible through our direct-to-consumer model. We're hoping to see whey prices come down in 2022.
Hey Ben, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hey Jason, Thank you for your review. Due to shortages in ingredients, some of our flavours were unavailable. At the same time, we are doing our best to get them back as soon as possible so you can enjoy your preferred flavour. We value your business and look forward to serving you in the future.
“Website is difficult to use on mobile and if I wasn't sharing this protein with my boyfriend I probably would have given up and not bought any but I changed to using my laptop where it was much easier.”
Hey Nicole, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hello Tyssen, we're sorry to hear about your experience and would like to look into it more. We would need to collect the product as part of our return process and investigation. An email has been sent with instructions to further assist you with this. We appreciate your input and wish the gainz be with you!
“This is my first time using protein powder in many years. I was pleasantly surprised to find it doesn’t taste like feet and it’s not thick. Very easy to drink. So far I’ve tried the Choc and the Peanut Butter + Honey. Both are really delicious, I even found myself craving it. But they’re a bit too sweet for me maybe! I’m looking forward to trying the Raw and maybe just adding cocoa powder for a less sweet choc drink.”
