Thank you for your continued support, Steve. I have forwarded your feedback to our team for consideration. We value your business and look forward to serving you again.
“Only just ordered so will see. To start with was I bit disappointed as I could not sign up without purchasing also I was told I would get free delivery on my first order so I entered my email but the coupon never came either.”
Hey Roman, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
“The website is only some-what clear about availability. E.g. It showed raw as an option but not in checkout options and there wasn't any explanation until I phoned. When I asked about the ingredients, I was told that they were all artificial but, the website mentions organic cacao. So, is it all artificial? If so are you trying to be misleading by talking about organic cacao? I like most of what I saw, so I ordered 1kg vanilla WPI. I'm thinking of becoming an affiliate partner. I would like to talk to a decision maker about all of this. I'm Ken and can be contacted on 0421076306.”
Hey Ken, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
We're sorry to hear this, Trevor. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
“The website is easy to use. Product sounds great. I was disappointed that it said you get free shipping with first order... But that didn't happen. I received an email, but it has a code that had expired over a week ago. So I'm not sure what going on there - but first time ordering, and no free shipping as promised ?”
Hey Chris, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
We're sorry to hear this, Lachlan. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Hey Jordan, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
