Hello Edinson, we're sorry to hear about your recent experience and the trouble it has caused you. We can process a replacement or refund of the damaged product. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Hello Brendan, we're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
“Ordered 4x 1kg pack of WPI. 2 were fine but the other two (2x banana coffee) are close to best before date on July which is only 3 months left, forcing me to open and consume them first”
Hey Gerald, we're sorry to hear about your recent experience and the trouble it has caused you. Your feedback on about the best before date is noted. We have sent you an email to help resolve the issue. We look forward to you response.
Hello, we’re sorry to hear this. We dispatched your order on 05/04. Unfortunately, due to incoming high volume and shortage of staff from the courier, sometimes parcels can be delayed. Please be assured it’s our responsibility to get you your parcel, and we will keep onto it with the couriers until it arrives. As of the latest update, your parcel has delivered on 12/04. Please let us know if you require additional assistance.
Hey John, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
