Hey Teigan, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
“So far so good with the grass fed protein. I did get an email advertising a discounted creatine and when I tried to purchase it they didn't honor that price so I purchased it elsewhere.
The peanut butter vanilla tastes good I have three other flavors to try as I purchased 4kg.”
Hi, we're sorry to hear about the coupon discount issue. We will gladly assist you in investigating what happened if you can provide the coupon code. Promotional periods vary, and some may end within a single day. Please be assured that we will share your feedback on the duration of the promotion and how inconvenient it is for customers. We appreciate your business and would like to help you resolve this issue. I eagerly await your response.
“Great products in terms of macros and quality. The only thing bringing it down to 4 stars is the flavours that are not very diverse and a bit bland. Easy to deal with and great value for money though and I will for sure keep buying their protein.”
We're sorry to hear this, Marcus. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Hello Zach, thank you for bringing this to our attention and we apologise for the delay in fulfilling your order. We have shipped your parcel the same day it was ordered, 19/07/2024. Delay can be brought by different factors one of which is a huge backlog at the receiving depot. We sent you an email to assist further on this matter.
“One of the best value for money brands whey out there. Flavours are plenty too so you won't get bored drinking the same thing. Good ol' chocolate has to be my favourite.”
“The Protella is really Nice, as is the Vanilla Peanut Butter, though I find taste better as a shake alone with slightly less water than advised. The Vanilla Flavour is very mild, when mixing with yogurts or into recipes this works well, as a shake by itself, I wish the flavour was slightly more forward.”
Glad you love our products. We look forward to serving you again, Jack. Your feedback regarding the flavour is noted and has been shared with our production team.
