Hey Katherine, thanks for your feedback. We value and appreciate it. There are promotional coupon codes that we send to our customers that at times include free shipping. Please be assured that we have taken note of your feedback for review of our future promotions. Thanks for your recent purchase.
We're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
“So far BlackBelt Protein has been solid. There Peanut butter caramel smelled violently of chemicals. It was a strong and unpleasant smell. Potent enough to burn the nostrils. Otherwise, I love the other flavours.”
Hi Carson, thank you for your feedback and loving our products. We're sorry to hear about your experience with Peanut Butter Caramel. While some customers may enjoy, we understand that it may not be meant for all. We have sent you an email to assist on this matter. A refund or replacement can be issued after returning the concerned product. Please let us know if you require additional assistance.
“The products are great. Unique flavours and solid price.
However. Customer service is lacking. E.G Limited time Whey sale 4kg's for $110. I didn't get that price. I sent them a message a month ago in regards to that. No response.
Also I've never received a 10% discount code for leaving any of the reviews.”
Hi Patrice, thank you for your feedback. We are sorry about the recent expeience you had. However, after we checked your email no tickets were received. I have sent you an email to sort out these matters on the promo. We look forward to your response.
We're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
