Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.85

4.9 Rating 388 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my kingfisher garden ornament quickly a cute quality item a lovely addition for my garden would highly recommend.Thanks”

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Posted 4 years ago

“Excellent fast service and contact. Beautiful pieces that are of a great quality and unique. We are extremely pleased and will definitely be shopping here in the future. Highly recommend 5 stars!”

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Posted 4 years ago

“I ordered a rose arch on the 11th may 21 was told that expected delivery would be 6th of July but on the 7th July that was altered to mid August………not worth the wait so cancelled the order……what a waste of time”

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Posted 4 years ago

“A huge thank you to Joanne Jones at Black Country Metal Works. Our bespoke wedding gift was beautifully designed and made - we were delighted with the finished result. All communications were friendly and efficient and we would thoroughly recommend them.”

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Posted 4 years ago

“Just received the fire basket with BBQ, my second purchase, first being a coal bucket last year. Both are well made, excellent service, delighted with them both.”

Black Country Metal Works 5 star review on 1st July 2021

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Posted 4 years ago

“Hi Thank you the order I placed yesterday arrived at 8.50 this morning, brilliant service. Better than Amazon! Thank you Tony”

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Posted 4 years ago

“Just wanted to let you know how delighted I am with my post box now it has arrived! It looks so smart my neighbours have asked for your details!!”

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Posted 4 years ago

“Hi I just want to let you know my order arrived today it is beautiful Sundial and fits lovely on a pedestal I have in my garden many thanks for your help in making it and packing it well for me. Kind regards”

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Posted 4 years ago

“There's nothing better than buying something not really knowing what kind of quality you have purchased and if it's has good has shown on the discription and photos for it to be delivered quickly and properly packaged to open and find it's even better than what you thought it would be, I'm really pleased with our Sundial and it looks fantastic in place, would definitely recommend this product and the service of the supplier. Many thanks from Bob 👍.”

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Posted 4 years ago

“Many thanks. Safe arrival today of quality items now enhancing my front door! It's not easy to get it right, but you have. Much appreciated.”

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Posted 4 years ago

“Excellent service. Weather vane well made and sturdy. Came with all fixings. Joanne very helpful.”

Black Country Metal Works 5 star review on 14th June 2021

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Posted 4 years ago

“Excellent service from Joanne Jones and the team. Very professional and exactly what I had imagined. I certainly would highly recommend Black Country Metalworks to friends and family if they are looking at buying a bespoke weathervane. Well done”

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Posted 4 years ago

“I was looking for a pair of unique bookends and I love Disney. While searching I came across Black Country Metal Works and saw they did weather vanes and doorstops with a lovely silhouette of Mary Poppins. I emailed them to ask if they would be able to make book ends with the same silhouette. Joanne Jones responded and said they would be happy to. She explained the process of making them bespoke for me and confirmed I was happy to proceed. She kept me updated during the process. The bookends arrived and were very well wrapped. I am delighted with them, they look so nice on my bookshelf. Joanne made the whole process really easy and pleasant. I would definitely recommend the company.”

Black Country Metal Works 5 star review on 12th June 2021

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Posted 4 years ago

“Just received fab little Heart-Shaped Coat Hooks - really lovely Thank you - perfect service”

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Posted 4 years ago

“The Black Country Metal Works team were very proactive with regular updates and options during COVID particularly. The lamp quality is exceptional and all contact prompt and professional. I wish I needed more iron objects just to experience the refreshing customer service.”

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Posted 4 years ago

“We have just unpacked our Postbox....and are absolutely delighted with it!! The quality and craftsmanship is superb, and certainly make the neighbours look twice. Thankyou so much for not disappointing. The Postbox is beautiful. Infact, when our wall has been built, I shall send you a couple of photographs.”

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Posted 4 years ago

“Very fast delivery, cynbel kiln was exactly as described-thank you!”

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Posted 4 years ago

“Dutchess fireside companion set Good quality. Looks great with my wood burner and does its job. Quick delivery as well. This has now been used several times and still looks fantastic.”

Black Country Metal Works 5 star review on 1st June 2021

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Posted 4 years ago

“Beautiful Robin, came quick and good packaging! Thank you. Highly recommend. 😊”

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Posted 4 years ago

“Hello, I received the wonderful bird bath which was for my husbands 65 birthday, which is today Can I say that both he and I absolutely love it. It’s well made and we love the little bird Thank you so so much.”

Black Country Metal Works 5 star review on 31st May 2021

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Posted 4 years ago

Black Country Metal Works is rated 4.9 based on 388 reviews