Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.83

4.8 Rating 395 Reviews

95 %

of reviewers recommend Black Country Metal Works

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Metrics

4.8

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous products - and a discount voucher to help me order again! ( which I definitely will do! ) superb quality - thank you!”

Helpful Report

Posted 3 years ago

“Six days ago I reviewed a fireplace companion set which had faults and was surprised and pleased to get an immediate call/response. My issues were listened to sympathetically and addressed to my complete satisfaction. Mistakes happen but the reaction to it from this company was the best I have encountered.”

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Posted 3 years ago

“Very happy with my Victorian wall lanterns. They compliment our property 10/10. We will be ordering more for our rear extension once complete. Thanks”

Black Country Metal Works 5 star review on 5th September 2022

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Posted 3 years ago

“Bought a fireplace companion set which had a long delivery time, suspect not made in UK, looks attractive but paintwork chipped, not spring steel on tongs, brush plastic, dustpan too small, workmanship generally shoddy.”

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Posted 3 years ago

“I purchased a heart shaped coat hook. It was very reasonably priced, arrived quickly and was well packaged. It really a beautiful wee black iron hook, solid and a black screw included. It's perfect. Thanks very much.”

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Posted 3 years ago

“I ordered a Basset Hound hanging basket bracket and i am so pleased with it.The quality is amazing ,it looks like it will last .Great seller”

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Posted 3 years ago

“We ordered a companion set at 10.30 on a Wednesday morning and it arrived (in Scotland) by lunchtime the following day! We are delighted with the set, high quality design and finish, great price and free delivery cost too. Outstanding service!”

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Posted 3 years ago

“I ordered a specific product. It is of super quality and I am delighted with it! Online conversations with the company were polite and efficient. I would recommend this company and its products! Superb!”

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Posted 3 years ago

“Love the happy door knocker snail I sent to my friend in the UK! Beautiful piece and highly recommend purchasing from this store. Super fast shipping!”

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Posted 3 years ago

“Ordered the green narrowboat style coal hood. Item is lovely, great quality and arrived very promptly.. definitely recommend.”

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Posted 3 years ago

“Great customer service from Joanne Jones & the rest of the team. The finished product was beyond anything I’d expected. A great price for such a well made product. Will definitely buy from them again and will recommend them to anyone.”

Black Country Metal Works 5 star review on 2nd August 2022

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Posted 3 years ago

“These are amazing! Exactly like the picture. Very quick response to messages. Would definitely recommend this seller. Thank you so much.”

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Posted 3 years ago

“Bought a beautiful fire screen, really well made and well worth the wait. Looks absolutely beautiful.”

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Posted 3 years ago

“I bought the wonderful tv cabinet on wheels. It’s magnificent it looks fantastic with my seaside home design.it’s robust and gorgeous”

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Posted 3 years ago

“Bought a Dorchester Lantern from this Company, it arrived with seven defects, dented, top hat was off square,... not weatherproof,.. no IP rating & contrary to their statement that " Its up to the electrician to verify the IP Raring ," before they make statements like that they need to familiar themselves with the IEE regulations ! It is up to the MANUFACTURER TO PROVIDE THE RATING NOT THE ELECTRICIAN!!!!! OH YEAH & THE Paint WAS flaking off, the item looked like it had been knocked up in China by the Foo King metal bashing shop! quality is absolutely abysmal!! If I said it was junk it would be an insult to Junk !! Would not buy a nail from this Company, AS IT PROBABLY WOULD BE BENT & MADE FROM BUTTER !!! if I could give negative Star ratings it wouLd be -5***** How are they allowed to import this dangerous 5hite is beyond belief”

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Posted 3 years ago

“I purchased the 'Grand National Umbrella Stand with Horse Sculpture, as a gift for a friend and I'm very happy with the product. It is just like the picture shown and the quality is really good and made very well. Can't fault the delivery, wrapped well and arrived in good time.”

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Posted 3 years ago

“I ordered a Pink post box which makes me so happy. Ordering was very easy and delivered really quickly. I would happily recommend Bens County Forge, lovely products and very efficient delivery. Also easy to put up.”

Black Country Metal Works 5 star review on 7th July 2022

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Posted 3 years ago

“Bought post box to attach to house wall and am delighted with it. Well finished, good quality and great value for money.”

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Posted 3 years ago

“Has nice stuff well made, good price, easy to order from,goods well packed, delivery on time so wife is happy as she got what she was looking for I'm happy as costs were good for things we bought if more needed will go back to them first to look .”

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Posted 3 years ago

“Good quality stylish and well made wall mounted postbox. Arrived quickly and well packaged. Very pleased with purchase”

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Posted 3 years ago

Black Country Metal Works is rated 4.8 based on 395 reviews