Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.86

4.9 Rating 381 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Dorchester Lantern from this Company, it arrived with seven defects, dented, top hat was off square,... not weatherproof,.. no IP rating & contrary to their statement that " Its up to the electrician to verify the IP Raring ," before they make statements like that they need to familiar themselves with the IEE regulations ! It is up to the MANUFACTURER TO PROVIDE THE RATING NOT THE ELECTRICIAN!!!!! OH YEAH & THE Paint WAS flaking off, the item looked like it had been knocked up in China by the Foo King metal bashing shop! quality is absolutely abysmal!! If I said it was junk it would be an insult to Junk !! Would not buy a nail from this Company, AS IT PROBABLY WOULD BE BENT & MADE FROM BUTTER !!! if I could give negative Star ratings it wouLd be -5***** How are they allowed to import this dangerous 5hite is beyond belief”

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Posted 2 years ago

“I purchased the 'Grand National Umbrella Stand with Horse Sculpture, as a gift for a friend and I'm very happy with the product. It is just like the picture shown and the quality is really good and made very well. Can't fault the delivery, wrapped well and arrived in good time.”

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Posted 2 years ago

“I ordered a Pink post box which makes me so happy. Ordering was very easy and delivered really quickly. I would happily recommend Bens County Forge, lovely products and very efficient delivery. Also easy to put up.”

Black Country Metal Works 5 star review on 7th July 2022

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Posted 2 years ago

“Bought post box to attach to house wall and am delighted with it. Well finished, good quality and great value for money.”

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Posted 2 years ago

“Has nice stuff well made, good price, easy to order from,goods well packed, delivery on time so wife is happy as she got what she was looking for I'm happy as costs were good for things we bought if more needed will go back to them first to look .”

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Posted 2 years ago

“Good quality stylish and well made wall mounted postbox. Arrived quickly and well packaged. Very pleased with purchase”

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Posted 2 years ago

“Amazing service, first class. Black Country kept in constant touch, regular updates, said next day delivery and it arrived, being in N.Ireland wasn't a problem like everywhere else and delivery was free. So grateful. Thank you guys”

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Posted 2 years ago

“Great service and Claire was brilliant. And product ordered was amazing.”

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Posted 2 years ago

“A beautiful quality hanging basket, 100% exceeded my expectations, I highly recommend the company.”

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Posted 3 years ago

“I purchased a Golfer Hanging Iron Basket Bracket as a birthday present for a friend who is a keen golfer. He was delighted with this unique gift, and couldn’t believe that it was made just for him. Thank you for this wonderful product. Perfect for any gardening & golf-loving fan! ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“A very nice pan and brush set, goes lovely with my newly installed wood burner. Many thanks.”

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Posted 3 years ago

“Stunning and well worth every penny”

Black Country Metal Works 5 star review on 9th May 2022

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Posted 3 years ago

“I bought a small fireside coal bucket from Black Country Metal Works and it couldn't be more perfect. It's beautifully made, looks lovely and was such good value for money.”

Black Country Metal Works 5 star review on 21st April 2022

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Posted 3 years ago

“I bought a metal octopus.When I received it I was shocked to find it to be a lot better than expected.i would recommend this company to everyone wanting metal wall art”

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Posted 3 years ago

“Hi, I would like to thank everyone for the prompt action in replacing the damaged part on our weathervane. The part arrived by return of post in excellent condition. We will recommend you to friends and family as conscientious caring company.”

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Posted 3 years ago

“Bought a guitar weather vane. Really pleased with it. It was nice to talk to someone who knew what they were talking about when I ordered it. Thanks Joanna and the guys at Black Country. It is well made, heavy duty and solid. Not like the ones you get from garden centres and EBay that are flimsy. Can see it lasting for years. Had a question about assembling it, and someone got back to me and explained exactly what I needed to do, which was helpful.”

Black Country Metal Works 5 star review on 25th January 2022

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Posted 3 years ago

“Thank you, Ben and Rhiannon! Lovely quality, and great communication with the seller; a genuine pleasure to deal with this company. I received the companion set in super quick time. Absolutely delighted with my purchase, would definitely recommend, and will be buying more of their lovely products.”

Black Country Metal Works 5 star review on 24th January 2022

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Posted 3 years ago

“Thank you Ben for the prompt arrival of the Black Iron Shovel and Brush Set. Its perfect, robust and stylish. Looks great beside our log burner”

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Posted 3 years ago

“Thank you for our post box which arrived much earlier than expected. It is brilliant, very high quality. We are looking forward to getting it mounted on the wall. Thank you. Marilyn and Mark”

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Posted 3 years ago

“Great company with excellent customer service. Matthew went the extra mile to get my order issues resolved. Would recommend.”

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Posted 3 years ago

Black Country Metal Works is rated 4.9 based on 381 reviews