Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.85

4.9 Rating 388 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely quality urn necklace.I received excellent service,very helpful & quick.I would recommend Black country metal works to anyone.Thankyou very much for your help.5*”

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Posted 5 years ago

“Ordered a companion set for the fireside. Exactly as described and fast delivery.”

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Posted 5 years ago

“I purchased an Art Deco door knocker. It is beautiful, well made and arrived quickly. I would recommend Black Country metal works as what I received was a top quality item.”

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Posted 5 years ago

“Great customer service (online chat and over the phone), very quick delivery and a great quality product to boot. Can't wait to see my partner's face when I give her this for her birthday!”

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Posted 5 years ago

“I ordered a wrought iron post box mid afternoon on a Wednesday and had received it by early on Friday morning. The quality of the product is very good and compliments the period of the property perfectly. I would recommend BCMW with no hesitation.”

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Posted 5 years ago

“Thankyou for my lovely fairy houses. They all arrived well packed and have made my granddaughter fairy garden wonderful. Will use again x”

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Posted 5 years ago

“Amazing products.... Really happy with my purchase the customer service was amazing nothing was too much trouble Thank you so much will definitely be ordering more”

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Posted 5 years ago

“Craftsmanship at the highest level,couldn't recommended this company more highly excellent”

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Posted 5 years ago

“Ordered a cast iron beach ..... beautiful was well worth the wait..... got it in the sale..... but would have paid full price.... so heavy took 2 men both in the building trade..... both said definitely cast iron so heavy so happy with this product 😀”

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Posted 5 years ago

“Always a pleasure to deal with, great place that offers some lovely and unique items. Do huge amounts of work for charity and the community as well.”

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Posted 5 years ago

“Ordered the bee doorknocker in shiny chrome. It arrived promptly, well packaged and is a beautiful well made product. Wouldn't hesitate to use this company again.”

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Posted 5 years ago

“Bought an old English door knocker online and it is absolutely spot on. Don't know how it's done for the price, real bargain. Came by Royal Mail as advised. Our postal address can get confusing as we live on a farm but all was ok. Brilliant item and if anyone is looking for an old fashioned lion head door knocker then don't hesitate, you won't be disappointed.”

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Posted 5 years ago

“i was very pleased with the service frome your company and staff very helpful when placeing a order very happy with my purchase and would recomend your company”

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Posted 6 years ago

“Easy website. Delivery was late but rang and they sorted very quickly”

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Posted 6 years ago

“Bought ornamental antique brass finished taps. Quick delivery and they are beautifully finished. We raised an issue with the company which was promptly and professionally dealt with - so great customer service as well. Thoroughly recommended.”

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Posted 6 years ago

“I bought a 3 in 1 boot scraper. Looks great, great price and fast delivery.”

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Posted 6 years ago

“When searching for some toilet seat brackets I came across , Black country metal works they had a wide selection at very good prices,I just couldn't decide on the ones I wanted,and the price was very good ,so i bought two different sets. When they arrived i was impressed at the quality for the price i paid and the delivery was fast, they arrived well packaged with a good selection if fixings and washers etc. Happy bunnies!”

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Posted 6 years ago

“Ordered a shiny chrome sun-dial as a present ...it will look very striking when the sun shines! Excellent service and speedy delivery, too.”

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Posted 6 years ago

“Arrived promptly and happy with the product but no fixing screws or instructions which would have helped.”

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Posted 6 years ago

“ORDERED A BOOT SCRAPER, ARRIVED QUICKLY, EXCELLENT ITEM AND VALUE FOR MONEY”

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Posted 6 years ago

Black Country Metal Works is rated 4.9 based on 388 reviews