Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.83

4.8 Rating 395 Reviews

95 %

of reviewers recommend Black Country Metal Works

Company Reviews

Questions

Metrics

4.8

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Black Country Metal Works made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website. Delivery was late but rang and they sorted very quickly”

Helpful Report

Posted 6 years ago

“Bought ornamental antique brass finished taps. Quick delivery and they are beautifully finished. We raised an issue with the company which was promptly and professionally dealt with - so great customer service as well. Thoroughly recommended.”

Helpful Report

Posted 6 years ago

“I bought a 3 in 1 boot scraper. Looks great, great price and fast delivery.”

Helpful Report

Posted 6 years ago

“When searching for some toilet seat brackets I came across , Black country metal works they had a wide selection at very good prices,I just couldn't decide on the ones I wanted,and the price was very good ,so i bought two different sets. When they arrived i was impressed at the quality for the price i paid and the delivery was fast, they arrived well packaged with a good selection if fixings and washers etc. Happy bunnies!”

Helpful Report

Posted 6 years ago

“Ordered a shiny chrome sun-dial as a present ...it will look very striking when the sun shines! Excellent service and speedy delivery, too.”

Helpful Report

Posted 6 years ago

“Arrived promptly and happy with the product but no fixing screws or instructions which would have helped.”

Helpful Report

Posted 6 years ago

“ORDERED A BOOT SCRAPER, ARRIVED QUICKLY, EXCELLENT ITEM AND VALUE FOR MONEY”

Helpful Report

Posted 6 years ago

“Fast, efficient service, polite customer service, perfectly wonderful product, all my visitors comment, wont hesitate to recommend, and definitely will order again.”

Helpful Report

Posted 6 years ago

“I am thrilled so far with my heavy duty cream heart trivet! Some of the trivets with other companies are too small for a stove kettle to sit on, this is perfect and it is beautiful! I phoned customer service to place the order as l wanted to know if it had rubber feet (it does! ) and if the paint is heat resistant (it is.) The trivet arrived within 48 hours and it is everything that l had hoped for!”

Helpful Report

Posted 6 years ago

“they always have personal, weird, special stuff for sale, as well as staples like shelf brackets. My order arrived NEXT DAY!”

Helpful Report

Posted 6 years ago

“Very happy with my product”

Helpful Report

Posted 6 years ago

“Received quickly and exactly as described.”

Helpful Report

Posted 6 years ago

“This company have supplied us with a fabulous Starfish door knocker in chrome plate. We are extremely happy with the quality and service and had it couriered to Marbella where we live. Once we have it fitted we will send photos. David, the sales manager was extremely helpful. Thank you to everyone, we love it !”

Helpful Report

Posted 6 years ago

“I purchased brass stair rods from Black Country Metal Works and am very happy with them. They are excellent quality and were easy to fit and look great. Would highly recommend.”

Helpful Report

Posted 6 years ago

“Very impressed by the quality of the product- a metal foot scraper - prompt next day delivery”

Helpful Report

Posted 6 years ago

“I was very pleased with my stair rods from Black Country Metal Works. The fitter said they were good quality and easy to fit and they look really good. I would highly recommend.”

Helpful Report

Posted 6 years ago

“Got a gaw drop skull door knocker, good quality product delivered next day.”

Helpful Report

Posted 6 years ago

“We ordered a wine rack at a very reasonable price which came on time and looks lovely in our new kitchen. It is perfectly made and looks very modern. Thank you so much for an excellent service”

Helpful Report

Posted 6 years ago

“Fantastic service and absolutely beautiful product bought for my sister's birthday. She loved it too.”

Helpful Report

Posted 6 years ago

“Item ordered was for my bbq area and has been a topic of conversation.”

Helpful Report

Posted 6 years ago

Black Country Metal Works is rated 4.8 based on 395 reviews