Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.85

4.9 Rating 388 Reviews

96 %

of reviewers recommend Black Country Metal Works

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4.9

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jug, great delivery”

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Posted 6 years ago

“Lovely product. Very happy with it.”

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Posted 6 years ago

“Fantastic company Excellent customer service I have been searching for a long time for great products like theirs And they all well priced”

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Posted 6 years ago

“I recently received a "Broform Terrace" side table. It's so unusual I haven't seen a table like this anywhere else. It's cute, useful and well made. I'm looking forward to sitting out in the garden with a glass of wine perched on it, come the summer 😊👍🏻. I also love the wall art I had from Black Country, it looks fantastic in my kitchen. Much appreciated.”

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Posted 6 years ago

“Thank you for my order. It arrived very promptly this morning. It’s just as we expected and is of very good quality. Thanks once again for your excellent service. Regards, Pauline.”

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Posted 6 years ago

“Having moved into our new house two weeks ago with no letter box, post being left in rain, I contacted Black Country Metal Works and spoke to David with our choice of post box explaining our situation, David said he would mark it as Urgent, we were informed by email every step of the way and our post box arrived a day ahead of schedule just four days later! Thank you BCMW for you efficiency, our postbox looks great and our mail is dry.”

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Posted 6 years ago

“Mary poppins weathervane was a Christmas present from my partner. She is stunning, beautifully made and looks perfect sitting on top of the garage. I highly recommend black country metal works to anyone. This wont be only purchase. Always proud to support handmade products.”

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Posted 6 years ago

“I have received my fire screen and it looks amazing. It didn’t cost very much but it looks really expensive. I didn’t have to wait long for it either. I will definitely be buying more from this company.”

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Posted 6 years ago

“Brought a doormat and boot scraper as presents for family - ordered late on Monday and delivered by Wednesday to Northern Ireland - very happy with quality and speed of delivery was excellent”

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Posted 6 years ago

“We love our companion set. We’ve been looking for a while and this hasn’t disappointed. Looks amazing alongside our log burner and reasonably priced. Ordering, delivery, packaging you just can’t fault. Will definitely recommend and will be using again 😀”

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Posted 6 years ago

“A couple of pics of the handles and hinges from yourselves which we are extremely plesaed with. We have another order waiting and I'm sure we will being doing more as we renovate our cottage. Thanks Steve Funnell”

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Posted 6 years ago

“Ordered Brass fender & antique coal scuttle. Items delivered quickly and free postage. Excellent products beautifully finished. Highly recommended. Completely satisfied .....brilliant.”

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Posted 6 years ago

“I would highly recommend using Black Country Metal works. I received my order promptly and was very pleased with my post box. Great prices and great service!”

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Posted 6 years ago

“I very recently posted a review about a weathervane I received, and I must commend Black Country for telephoning me the following day expressing their concern about my comments, and wishing to offer some redress. Ben from the company took on board all my comments, and stated that they would consider making alterations to the specification to ensure improved longevity of the product. In the meantime, the action I have taken should prolong the life of my weathervane, and I am very happy with it, and the company's response.”

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Posted 6 years ago

“I have recently taken delivery of a weathervane, and whilst much of it appears to be well made, there are one or two points which are worth making. Firstly, I suspect that the “Black Country” is in Shianzu ( or somewhere similar in the PRC), and not the famous manufacturing region in the UK, so don’t expect good old British workmanship. That having been said, the cast iron parts are fine. The cow silhouette I ordered may well have been made in the UK. The mild steel bracket and fixing screws are lightly painted, and the supporting tube has no drainage provision, so expect rust to appear shortly. Also disappointing that the two spheres incorporated are hollow plastic, not cast iron. I replaced all the mild steel screws with stainless steel items, painted the whole thing with good quality paint, and sealed the open tubing with epoxy putty. Hopefully it I’ll now last!”

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Posted 6 years ago

“I ordered a coal scuttle after much deliberation. It's lovely, perfect size and really good quality. It arrived exactly when I was told it was. Would definitely look to Black Country again for any fireplace accessories!”

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Posted 6 years ago

“I ordered a new house number sign in black and chrome cast metal, which was priced at a reasonable price and made of good quality. Very happy, will definitely visit their shop again in future.”

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Posted 6 years ago

“ordered chrome letters for new front door,very pleased with them,well made,sturdy,and look great,their delivery service is excellent,i would not hesitate in buying from them again.Great company to deal with.”

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Posted 6 years ago

“Bought outside garden koi shaped water tap ,fast delivery ,quality item Would recommend”

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Posted 7 years ago

“I ordered a garden hose holder, with free delivery, Friday evening and it was delivered early Monday morning. The ordering system was very easy and straight forward. The packaging was very strong and the hose holder was just what we asked for. I would certainly buy from this website again and now I know where it is I will be going there to have a good look around.”

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Posted 7 years ago

Black Country Metal Works is rated 4.9 based on 388 reviews