“My son sent me the Yui flowers for mother's day and although they were lovely 2 stems of butterfly carnations failed to open and the stocks started to drop after 3 days so I sent a WhatsApp message to Bloom and wild. They were quick to reply with an apology and sent me another bouquet which i didn't expect, they arrived in lovely condition 2 days later . They also sent my son a credit for a future order. The messages they sent were lovely. Great customer service. Thanks.”
“I’m so glad I found Bloom and Wild when I wanted to send flowers to a sick friend in the UK. She said that the glorious flowers immediately lifted her spirits, and I can understand why. They were delivered on time and in perfect condition. I wish you had a branch in the U.S. because I’d get a bouquet for myself every week. Thank you so much!”
“Ordered flowers for mothers day 07-03-2024,
Order number 774967248. The Rue £36-00.
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They arrived the following day.
Our mother was so disappointed with them, from the packaging to the actual flowers they were a total disaster.
She said they were wrapped in brown paper and the box had loose dead flower heads in the bottom, the rest of the flowers were withered, she said a child could have packed them better.
I chose the Rue Bouquet at £36-00, and did expect quality. All i got was a disappointed mum.
I have used Bloom & Wild many times in the past and have always been a satisfied customer. Sadly not this time.”
“Exquisite, the only word to describe my Mothering Sunday bouquet. I counted at least 22 different stems , each one in perfect condition. Thank you so much.”
“Very disappointed with bouquet which showed far less flowers than advertised. When I complained I was told to re arrange them and wait till they bloomed. There were less stems than in their photo so was never going to work.”
“My Grandaughter sent me a bouquet of your beautiful flowers on the 21st December, it is now 7th January and they are still looking good, even though I have removed some and I have cut them down, they are still very pleasing. So Well done Bloom and Wild. My Grandaughter and I will certainly use your company again.
Many many thanks
Dorothy Bond”
“Absolutely superb … flowers sent to me as a surprise gift when I was unwell. The Anna bunch … they cheered me up making me smile for days, lasting much longer than I ever expected. Thank you so much … the instructions on how to care for them were perfect too, together with the flower arranging tips. Many, many thanks.”
“The flowers were not delivered to the correct address. As they were a gift I was not expecting or tracking them. They were found some days after delivery in the grounds of a nearby church. There was no box packaging but the card was with them & a neighbour recognised my name & brought them to me! Considering the flowers had been there for several days there were in a surprisingly good condition. My complaint is not about the flowers but the delivery which seems to have been just dumping them at the churchyard. If they had gone to a neighbouring house in error, I’m sure they would have been passed on to me but delivery to a church yard?!”
“I ordered the festive foliage - not cheap
Each stem tiny and flimsy as if one piece of eucalyptus cut to make three pieces
I bought it to fill out with other flowers but it’s all very flimsy and pathetic
You would put it back if you were in a florist
Tiny stems
Outrageous price for what I got
I previously used a subscription and thought I would try again after years of Freddie’s flowers but absolutely won’t order again”
“I would not have given one star except that it was the only way to start writing this review. I have just received the Festive Foliage selection in utter disgust. I almost threw it away until I saw that it had come from my family. How can you have the nerve to charge people an exorbitant amount of money for a bunch of shrub clippings that have been transported without even any water to keep them in something like a good condition? But then it is always about making a profit by persuading gullible people that they are buying something exclusive. A trick as old as the hills. I have written a very distressed email to my family and sincerely hope that I will never again be in receipt of anything from Bloom and Wild again.”
“My flowers for my mum were delivered to the wrong address the royal mail told me they had put the wrong address on. I am devastated.and want a refund.”
“I have no idea when my flowers were delivered even though I was in for 2 days they must have been delivered. I found a bedraggled bunch of flowers left on my path in the wind and rain and the packaging soaked. The card I found on the footpath otherwise I wouldn't have known who they were from. I feel a note should have been put through the door so I would have known they were there. I'm sure when they were chosen they were lovely”
“The tree sent to me by a family member arrived FLAT , squashed into a box, it's roots cut off each side so the it will fit in. I love trees, I am appalled that this living thing was so badly treated. I have repotted it in my garden, I hope it will survive.”
“Very satisfied with service and delivery with Bloom & Wild. Communication was excellant and flowers arrived on time. I have used them in the past and I also know I will get professional service.”
“Excellent service, arrived on time my cousin says the flowers came in very good condition. Three days on she says the perfume is really nice. Will definitely use this company again and will recommend to my family and friends. Thank you Marie Lee”
“Most of the flowers are ok, but as the recipient I am disappointed with the pink roses which look tired with brown edges to the petals on arrival. I can't upload an image, have tried several times.”
“Royal Mail didn't deliver the letter box flowers that I ordered for someone. It's such a shame that the bloomandwild firm can't put in place a decent delivery service even in the post Covid world where online purchases and deliveries are a way of life. Won't be using their service again.”
