“My order number BV23142827 dated 14th Feb is undelivered. I sent so many mails but there is no response. No status given for refund.
Is it a fraud company?”
“Worst company ever dealt with, they are fake . Don’t order from them. I never got flowers delivered on time & when I requested order cancellation they shipped it and denied to refund my money. They are big time fake ,”
“FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD
I am writing this honest review so that in future no one can do the same mistake I did.
We placed a ' same day delivery ' order and paid the total amount including extra surge money due to the valentines day occasion but we didn't receive my order till today.
When we raised a complaint no one gives a response to that complaint but they marked our order as 'Delivered' without delivering the order and the funniest part is that they even don't pick up the customer service call when you are trying to reach them.
Hey Fraud Company,
If you do not have the guts to face your customer then you should slap yourself and shut the company.
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD”
“Worst service. No customer care number or email responses. 2000 rupees lost and no information on what happened :( I won't recommend to buy from BloomsVilla.”
“It’s totally a fake company. There is no customer service and no refund. I ordered something on 14th Feb and the status is out for delivery from past 2 days and still not delivered yet. Could not be contacted by any means so that means what you pay is just a donation to them since you don’t get anything out of it.
***Warning***
Do not use this site to order anything!!!”
“Not even worth of 1 Star.
Despite paying Surge charges for standard delivery, the delivery is not made on same day. Flowers were dried upon delivery.
They are least bother to answer the calls made to their customer care number, messages sent to them on Chatbox, Instagram account and not even replies to emails.
Delivery partner was pathetic guy, who keeps on calling receipeint, asking for address confirmation and requesting to share live location.
Stay away and stop wasting your time and hard earned money.”
“This is a fake website. They took tour money and won’t deliver ever . When you will try to their customer care . It comes always busy . Completely unprofessional and unethical team .strongly recommend not to buy from this website”
“Looks like a fraud company. Items were not delivered , no body picks up the phone for customer service, No reply on emails. Trying to find a way to report this company.”
“They usually do late deliveries. In my case they didn’t deliver the gift my husband sent for me on valentines. Neither did they initiate any refund nor was the chat bot responsive. They are fraudsters and don’t respond to customer calls.”
“the order delivered was different from what was ordered.. one item was missing.. the delivery was delayed by a day.. customer service is pathetic.. no response to email, insta dm or chat support.. please do not order from this website ever..”
“Spent ~Rs. 3000 for flowers which were never delivered. This company has the audacity to charge a Valentine's Day Surge price as well. Their contact # is never reachable. The complaint section is a joke. The bot is useless. The tracking order feature still shows "assigned to delivery team". Yes I should have been more careful but this level of fraud is unbecoming...”
“The worst company I have ever come across. The order hasn't been delivered at the chosen time even after charging the extra amount. The customer care service is not responding after calling a hundred times over. This is disgusting. I wonder who gave them the audacity to call themselves the leading company whatsoever. Pathetic!”