“One of the worst online store big time fraudsters. You place your order but you will not receive.nor you can cancel not you get your refund. Worst people working there customer care service never respond & once they pick up the call but all of sudden disconnect after the complaint... never ever trust this so called BLOOMSVILLA sh***...”
“Took Rs999 for a bouquet and delivered Rs649 bouquet. Never refunded balance money. Never replies to my emails or msgs. Typical fraudulent company. REMAIN WARY OF BLOOMSVILLA AND STAY AWAY!!!”
“Please beware!!! This is a bogus site. I ordered flowers for my uncle's funeral on 5th Dec 2022. These guys are so callous, they don't even spare the dead.
They charged extra for a morning delivery. But the item has not even reached. The status on the tracking changes from Out of Delivery and now to On Hold - Recipient not accepted order - which is ridiculous since the family is at home and no flowers have been delivered. They even changed the Delivery Date without informing me.
I've been calling customer care. They picked up only once to which the lady told me, they'll reimburse the Rs. 200 and cut the call abruptly. Since then, no calls have been picked up by them.
I have raised several complaints and sent many emails on the email address provided, but it seems that they've set up an automated response saying that the item is out for delivery and will be delivered shortly.
This website needs to be shut down since it's robbing people of hard-earned money. Please do no place an order with them.”
“Not delivered the cake on the date for which I ordered ie on 03.12.2022.On ordering the site said as if will be delivering same day even if we ordered around 8 pm.As they have assured sa.e day delivery, we have ordered for cake.But received on 4th night”
“Completely useless service and fake delivery times it shows. And the customer service is spam never ever ordering from this stupid and misleading site.”
“Payments works fine, service need to focus on customer satisfaction, time management and inventory need to focus on. Bit annoying when you want someone to surprise and you deliver at 8.30pm
Where you promise to deliver on paid service 8am - 12pm. Stay away from this online site”
“I am Wg Cdr Dr. Sudhir Ketkar, located at Nagpur. My son in law ordered some flowers to be delivered on my wife's birth day from UK. He was informed that none of the recipents are answering the phone. I checked. There were NO missed calls. I tried to call, but I was made to wait for over 10 minutes with automated answering. After a long wait I had hung up. It seemed that once the services were paid for the philosophy of the company was " hell with the customer" I am absolutely shocked and ashamed of such companies which are still existing and may be flourishing with their such putrid work culture. It is now past 6.30 PM here and the flowers are yet to be delivered. I hope the management is awake and alive to recognize the failure. Potential customer friends please be weary of this company. And never Pay upfront. All you will get is frustration. It is up to you folks what you think of. The above experience is real with no exaggeration . Cant have photo of flowers as I have received none.”
“I bought a condolence gift after the death of my father-in-law to be delivered at Kolkata, India. In the order I provided phone number and address. The company never delivered the item and provided a false reason saying that no one was available at the delivery address. I know for certain that the whole family was present at the house, as is very usual after any death in the family. The company also did not call the number in the address to check for delivery time or attempt. THIS IS A COMPLETELY FRAUD COMPANY, DO NOT DO ANY BUSINESS WITH THEM”
“I WISH I HAD READ THE REVIEWS THIS IS A FRAUD COMPANY PLEASE DONT WASTE YOUR MONEY HERE
WHY IS THIS FRAUD COMPANY NOT SHUT
PLEASE BE AWARE
DO NOT ORDER ANYTHING FROM THIS COMPANY”
“What an embarrassing experience..... Ordered flowers to he delivered to my sister. What beautiful looking flowers on the website. Terrible lookings flowers actually delivered.
I had to dig my head in in embarrassment”
“You are asking What went wrong ? Chk all the reviews of so many customers being cheated and looted for their hard owned money …this website is fake , pls don’t order anything from here …I ordered butter scotch cake 1200 RS on 15th Oct , delivery was expected between 8am to 12pm ..cake never got delivered till now , all guests waited for 5 hrs for cake cutting ceremony , we ended up buying cake from local bakery ..I tried to place complaint , they replied that your order is in process …what do they mean by process ? Cake never got delivered till today … I requested them to refund my full money and no response from them …in many reviews I read that they deduct 10% amount for refund or cancellation …their service is so pathetic , they never receive your call , they keep you on hold for hrs …I order this cake from US , if they don’t refund my money I will file fraud case against them and make sure they shutdown their service …your company is a looters, u guys rot in hell , you ruined our function , u guys r playing with public emotions , shutdown your service if u can’t handle it .”
