“Paid online for a cake on 24th feb. Website said that the cake would be delivered on 25th feb 2022 between 8am to 12pm. Received a call at 11am asking for payment of 250Rs as additional delivery charge. I Paid that amount immediately as I did not want the delivery to be delayed. Unfortunately it was not been delivered at all. Tried calling their no. Was put on hold for over half hour. No response from Bloomsvilla.”
“BAIT
I made an order after inputting the pincode. They said the product is available.
After the order is placed, and payment is made they say the product is not available and they will replace it with an additional Rs 150 for delivery even though while placing the order it was said that delivery is free.
The other option is to cancel with Rs 200 or 10% cancellation fee whichever is higher. Or get a gift certificate on their website with cancellation fee waived.
Either way your money is stuck.
The customer service number did not connect me for a full 10 minutes the first time.
When I finally got to a customer care executive, they put me on hold indefinitely. I had to be on call for over half an hour and then they hung up without solving the issue.
TLDR: They bait to get your money then you are stuck. Customer service is pathetic.
I've attached the screenshot of all of the above.
Extremely unprofessional, I know I won't be ordering from them again.”
“My experience in ordering flowers and fruits from this place was BAD. They do not send what is advertised on the website and what we pay for. I would NOT recommend this website to anyone and would never order anything from them in future.”
“There was no rating below one star and that is why I am compelled to give them one !! They deserve none......... Its sad that so many many people are being cheated and nobody can do anything !!”
“I ordered flowers on 14th Feb for same day delivery. My order was punched giving "delivery before 8 pm" tag. No delivery happened till evening. At 7:45 pm, I checked the "track delivery" status and saw that delivery was shifted to next day. I asked the team to either deliver same day or refund the money. No one responded. Next day, I send an email also. Initially no one responded and later the team (without an apology), just wrote that refund is not possible. I followed it for few days and eventually gave us. Will never use this site again.
(Order No BV2260227)”
“These ppldont even deserve one star, fraudelent company just wants to grab others ppl hard earned money. So as i live in cad but my brother is in india. It was his bday on 14th feb so i ordered a cake for him as a surprise, this fake company accepted my ordered on 11th feb and cake was supposed to delivered on 14th feb. On th birthday day i was waited till evening for the cake to get delivered but there was nothing that my brother received, so I contacted this fake company through email nd they told me that they put my ORDER ON HOLD BECAUSE OF OUTSKIRTS DELIVERY HOWEVER ON TOP OF 600 rupees for cake they even charged me 60 rupees stating valentines day, still oaid everything. But on the 14 th feb they didn’t delivered anything which literally ruined my surprise for my brother. Since then i am contacting them for the refund there is no response. Today is 21st feb it has been 10 days no response frm this fake company and they didn’t even gave me my money back.
MY REQUEST TO EVERYONE DONT EVER TRY TO ORDER ANYTHING FROM FAKE COMPANY CALLED BLOOMSVILLA. These ppl will take your but waterver u order frm them will not be delivered and they will not refund ur hard earned money. SHAME ON EVERYONE WHO IS A PART OF THIS FRAUDULENT COMPANY. Be cautious!!!”
“This company is not deserving for even 1 star but I don't have any option Lower than this... there is no company this is only fraud website... no customer care nothing..some fraudulent make this site and one you made the payment then all done...no products will be delivered but they will mail you after 4-5 days for formality along with different different execuses for every customer like no. Not reachable,refucesd to receive the order,order is on hold.
Please don't buy anything from this side i have lost 1100 rs....not refunded”
“Horrible service. They charged Rs.420 for delivery on valentines day and delivered the flowers on 17th instead. They didn't even pick up my numerous calls on the day the flowers were supposed to be delivered.”
“Hello,
The delivery promise was on 14th of Feb (Valentine's day), paid extra for it as well. The person to whom it was to be delivered wasn't even available to collect the bouquet today. There is no information whether it was really delivered, that too on 16th of February evening (Already two days late). Very bad service. Please provide a refund.
Order no. BV2258352”
“Looks to be an scam as even after placing the order 2 days in advance it was not delivered.
Customer service is non existent as even after reaching out to them multiple times there is no response.”
“Clearly a fake company that steals money from people. I paid a huge amount of money for flowers, cake and a gift for my parents 30th anniversary, only for them to tell me I have to pay an "outskirt delivery charge" even though their website says they "deliver across India free of charge". Nothing arrived, my parents waited all day for their gift only to be let down. This is a scam service, ease avoid at all costs unless you want your money to go down the drain. I will be reporting their business address to the police to investigate.
Please shut down this company immediately.”
“I feel it’s fake website. Since I have booked my order I haven’t received any confirmation neither there’s an option of cancelation now.
I feel I am being fooled and I will go to consumer court.
And al contact numbers are not active. It clearly tells it’s a fake app.”
“It’s so pathetic that my order dinnr reached yet I ordered it yesterday.this is so inhuman I will file a complaint in cyber cell if I don’t get the order till today”
“Ordered two bouquets to be delivered to Goa and Delhi on Valentine’s Day worth 5,000 rupees.
No updates, unanswered calls and no response to the multiple emails I have sent chasing for feedback. Such scammers - I can’t wait for this place to shut down or for the cops to take some action.”
“they r fraud company. i paid 1200 rs/- for valentine day gift, not delivered, next day they r showing product delivered. nobody picking calls, no email reply.. totally fraud.”
“Beware Fraudsters !!! They are like a roadside hawker, you can not take your complain to them. If you order through them, simply forget the money you paid. Please avoid them !”
“not delivered my order ORDER BV2258874 today although it was mentioned for same day delivery. on email also they are not replying even after sending multiple msgs asking for update. dont know when and on which day they are going to deliver. pathetic service. pls dont buy anything from this website Bloomsvilla. instead better purchase from flipkart amazon or any other trustworthy site.”
