“They are cheats...I selected my deliveries and gave the address, basis which they showed the costing. I paid, order was accepted. It was an anniversary occasion. They did not deliver and 'contact us' phone number was also not functional. It reflected badly on me. Now I have been chasing up on mail to refund and they are refusing even that. They say either pay extra and we will deliver..which has no meaning as the occasion is long gone..the other option is they deduct some amount and do a partial refund. This is the way they are making money...not be honest deliveries..please do not use them. Have raised this on other social media platforms as well, awaiting response from them”
“This was my first Order and experience was horrible. Service was Pathetic. Customer care number is unreachable. They like to play the mail -2 with customer. Email service is very rigid. if they can't deliver the product on time then they should refund. Such Companies just collecting the funds using such tricks and should be banned.”
“They accepted the order but later claimed it was outside their service area. They should have informed about this upfront and refrained from accepting the payment or order. Additionally, their response to emails is very slow.”
“Unprofessional, cheat customers, no-delivery of items, no contact num in use so you can't talk to anyone, no social media presence and zero customer satisfaction approach.”
“Never order flowers from https://bloomsvilla.com They will spoil your event. NEVER DELIVER ON TIME AND CONTACT NUMBER OF DEAD !!
I have paid 1800 and am waiting since last 2 days!”
“I ordered cake for my mom and paid special delivery charges for midnight on the 13th jan 2025 , today is 16th jan 2025 but we never received the products ordered. I have emailed them multiple types but they won’t reply and they just keep replying that product will be delivered shortly , i mean what’s the point ??? The birthday occasion is already gone . Despite so many emails they are not responding to any of it and their number is not reachable. I am so frustrated and disappointed.”
“Did not get my delivery. Nor my refund. Such a pathetic customer service. And the helpline doesn’t actually exist. I am taking this further to the consumer court.”
“Wprst ever online gift delivery I have seen..there is no proper response no refund..not delivering the order on time.it seems like a scam please don't trust this site.i lost a very special moment . When a area is not serviceable they should not accept the order but here they accepted and after a day they are sending me it cannot be delivered and no refund and sending me gift card..again I placed order with it ,and whole day waited still no delivery.”
“If i have choice to give them -5 star I would definitely give it because they are totally fraud, fake and money making company.
Never order from their website. You will get nothing. Money lost. Register a complaint against them with the cyber cell. This is not a genuine platform. Stay away.”
“I will give no stars. Fake, Fraudsters, cheats. Never order from their website. You will get nothing. Money lost. Register a complaint against them with the cyber cell. This is not a genuine platform. Stay away.”
“They did not deliver the flowers for 7 days now and doesn't respond to the emails. The only email we get is that the flowers would be delivered shortly.
The phone number of customer service doesn't work.
It's a fraud company.”
“Worst experience. Accepted my order took payment showed delay in delivery but never delivered & inspite of not respecting my order informed me to cancel the order,but nearly half of the amount will be deducted while refunding the amount I paid,that also takes more than 10 days. So please don't believe this online cake service.”
“FRAUDS!!
I ordered cake for my moms birthday on the 31st Dec that never got delivered and now they are not responding to any of my calls or emails.
I have now escalated this through the right channels so the right action can be taken against people carrying out such fraudulent activities.”
“I think they are earning a good amount by tricking people by accepting order & payment and later on sending an order on hold message, stating that the location is not within delivery limits. Their clever policy of refunding only partial amount for not providing any service is a real master mind.”
“Gift ordered for same day delivery. Money paid and later the site was showing status on hold due to no service in the area. This should be informed prior to the customer. Not after paying the money”
