“Worst Service. I ordered a cake almost 2 weeks before the scheduled delivery date and time but they couldn’t deliver at all. I called the customer care and when I was trying to complain they just put the call on hold. Later they just made the order as delivered without delivering. Keep away from ordering from this website.”
“Totally fraud company. I had ordered a cake and other items from it and while taking orders they accepted midnight delivery and later when I spoke to customer care they tell order should be placed before 12pm n hell of other excuses. Never use this website for orders it will ruin your mood and others too.”
“These frauds charged 200/- extra for the vase and delivered the flowers without it. I just hope the cake is eggless as they charged extra for that too. Total bill was 1549/-. Don’t know why they cheat customers like this and now they don’t pick up calls. Hold time for each call has been more than 7 mins and I hung up feeling frustrated.”
“Omg i should’ve seen the reviews before buying a bunch of flowers. They are frauds and each and everything written negatively in the comments about the company is true. They ate my money and now are not even picking my calls because they know it is for complaining.”
“Bloomsvilla accepts orders and doesn't deliver. They do no respond to chats once they realize that the customer is calling to complain. Call them on the phone and they just keep you on hold and nobody takes the call. I don't know if they will even refund the INR 2300 that they swindled from me for flower delivery. DO NOT BUY ANYTHING FROM BLOOMSVILLA, they are a RIPOFF”
“Had a terrible experience. They do not undertake same day delivery. Extremely poor customer service and poor business ethics. They expect you to "read" through their "terms and conditions" in fine print which when read again makes it clear that you are unlikely to get the cake as per the date you ordered and rather as per their convenience. The only number on the website was ringing continuously and no one attended to it. The customer chat we advertises "we respond immediately" was frustratingly unresponsive and agonizingly slow. The cake was to be delivered between 1800h and 2100h and never came through. I had finally cancelled the order and dropped a mail as well to that effect by 2300h. To my shock, I learnt that the business was not even aware of the developments or my email! STAY AWAY FROM THESE PEOPLE. THEY HAVE NO REAL INTENT OF PROVIDING SERVICE BUT DEFRAUD YOU.”
“These people are frauds. Don't get into their trap. Forget about the same day delivery, these people will not deliver your item ever. If you ask the status of the order, there is a generic system generated response you will get. No call support is available.”
“Hi
Firstly my order was forgotten. When I sent a reminder they hurriedly delivered a v horrible bouquet that did not even look like my pic. I really wished they could have talked to me and delivered a proper one tomorrow rather than doing this shabby job.
You just ruined it for my brother.
Regards
Lalitha”
“It appears that they don't know their flowers or the art of making tasteful bouquets.they lack experience and professionalism and it shows in their products. It lacks class but they charge an exorbitant amount, fleecing customers.why run a business if you don't have your basic supplies/raw materials ready? Stay away from these guys. Not worth your money and time.”
“If I could a negative rating, i would. They are such cheats and scam artists. Someone should file a police complaint against them. Ordered a mug for mother's day. Not only did the the cup not arrive on the same day, it has been two weeks since then. Neither have they responded to any queries, neither have they responded to the cancellation requests. THEY ARE CHEATS AND FRAUDS. DO NOT BUY FROM THEM. PLEASE”
“Please do not order anything from this website ever. This is a SCAM with fake phone number and fake customer care. I ordered flowers for Mother's Day but they were never delivered. I lodged an online complaint with no outcome at all. upon continuous emails and phone calls they sent me an Email after 10 days that the delivery was completed, and this case is closed. they stopped replying as I asked for delivery proof.”
“SCAM Website, They didn't deliver on the specified date & time, after delivering late there was one item missing.
I have been following up on the missing item from past 10 days there is no proper reply, no one responds on their live chat, no one takes the Call.
Worst customer experience.
Never order from this Website”
“I placed an order on 23rd May for the first time for a 50th wedding anniversary and it never got delivered nor did they ever respond. Pathetic service with zero answer to phone calls, emails and a chat box which reads 'will reply immediately'.
At-least they should be sensitive to the message - its a pity
Refund of cash is requested - obviously when there is no delivery, cash has to be refunded as this is no charity.”
“They will accept the order and will not deliver, after that they offer you gift code for the payment you have made, but that gift will never come to you from them .
Customer service is terrible pathetic they never response your call, they have chat process but not to reply you . They do not have time to reply your emails . In one words when you are placing the order after making the payment you have to keep your self ready to accept that you have spent the money to orphanage who has no money to feed their Childs”
