“ordered on fathers day , never received the gift package. more than a month but still no sign of delivery , every time raise complain. this is there reply, no refunds, its is out for delivery, customer service sucks. can i give zero rating. please stay away never order from this website.”
“Worst experience.
i have ordered for same day delivery around 10pm, they try to deliver next day 8.30pm.
I have paid additional money for same day delivery.
Then they mentioned the delivery will happen next day morning from 9am to 12pm , but they called me at 8.30pm ;(
Irresponsible customer care, not giving my money back.
They are basically cheaters to loot the customers money.”
“Ordered flowers and a cake for my husband's birthday with chosen delivery time to be between 8 to 10 AM. When nothing happened I called them at 11AM. I was told that there is a delay and I will receive my order around 12 noon. I did not receive the delivery and my calls were not answered. The cake was ordered for our luncheon with friends and family. Eventually I had to get another cake to cut.
Eventually the delivery happen at 6.30 PM once all our guests had left.
The flowers were not in a very good conditions. The stems had gone soft and the other layer was peeling off. Not worth the 700 something for the 10 stems I paid.
A very disappointing experience. I would not recommend them in the least.
The only reason I've rated 2 stars is that I received the order eventually and on the same day unlike a lot of the other reviews.”
“Fraud company!! They will take order and later they will say it's not available. And if we ask for refund they will say it can be given only as credit points or else 200rs will be take as cancellation charge..
Bad service and highly disappointed”
“Very bad service. They don't give you updates on time of delivery. They charge for a delivery slot, but don't reach on time (promised me refund, but can't get in touch, keep transfering me and disconnecting the call). They were 15hrs late. Plus they did give my wife her birthday card.
I would never use them again. Bad service. No concern about people's emotions.”
“Never order from this site. They will spoil you day. Not even recognizing what customer is complaining. Took charge for midnight delivery and delivered half order.
Birthday not was written by hand on simple white useless half cut paper. Is this the way you are going to surprise your loved ones. They don't even refund.
Never ever order from this site. Worst experience”
“Customer service is unresponsive, order was only partially delivered and they don’t refund if they fail to deliver. Waste of time, effort and money!”
“Do not buy in this Placed, they will not deliver nor give you your refund. You can be going back and forth with emails- they don't even acknowledge what you are writing to them. I bought arrangement for flowers and a cake on June 26, 2022- my friend has a business and he is always in the look out on his phone and my friend said he never received a phone call from them and their excuse was that my friend never pick up the phone, which is a lie. I gave them the number and address again, playing games. They are bunch a thieves. I have called my master card, cause they are just full of it. They think because you are from USA is okay to leave the money to them and is okay is rich country, SHAMELESS. They themselves told me that they do not give refunds, but they also want to stay with your money and not deliver the product”
“They are scammers, that's what went wrong. They take money, do not deliver, do not answer phone, do not respond on web chat (unless its about a new order), do not respond to emails. AVOID transacting with them at all costs.”
“I ordered flowers and cake from Bloomsvilla portal for 8am-12pm delivery. I followed up and was able to reach out customer care in 3 attemps and got to know that delivery will happen around 12:30pm. In the evening I see the email from them that delivery is on hold as they are not able to reach the given number and address. I send them the alternate number and google maps link for the address but with no success. Their phone line is just time killing machine.
At the end of day I gave up and asked them to cancel the order. I am not even expecting the refund as my day is already spoiled. If there were negative stars possible, I would have given that rating.”
“these guys are fake... opened a website to book the orders and take your money... their customer care numbers are dummy and there won't be any response. I booked and paid Rs.999 for flowers for a condolences.. was assured same day delivery .... assuming a delay of 1-2hrs still acceptable but they didn't delivery at all. no one responded and I am sure they will not even refund the money as their Moto is to cheat and earn money ... but not to do ethical business.”
“Pathetic experience.
They claim to deliver but are unable to make any delivery. Despite paying heavily and that too advance, they wont deliver and will not resolve your query. I have been reaching to them via all means possible, still no response from them.
Disappointing customer service. They are a gift delivering company, they shall understand why a person is gifting. In my case, the meaning and purpose of the gift has already been lost. Now even if you deliver (by chance), it will not be of any value.”
“After reading other reviews now i understand that one more bad review is not going to make any difference to this company because they must have got used to ignoring all complains and yet they dont want to improve anything. My first order was never delivered and i was given a gift card instead of that. When i used it the flowers sent to my mother for her birthday were in pathetic condition. As if the flourist wanted to throw them in dustbin instead they delivered it to my mother. It was so embarassing for me to send such flowers. These people have no value for anyones emotions. I got a lesson for life. Always check google reviews before ordering from an unknown website. This company is totally untrustworthy”
