Virgin Media Reviews

1.2 Rating 2,144 Reviews

3 %

of reviewers recommend Virgin Media

1.2

Based on 2,144 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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How is accuracy and good condition of items delivered by Virgin Media?

(4 years ago)

Greater than 82% of reviewers feedback is Virgin Media delivered accurate and undamaged order.

(4 years ago)

80.00%

Industry Average