Virgin Media Reviews

1.16 Rating 1,487 Reviews
3 %
of reviewers recommend Virgin Media
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 15%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.16 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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How is accuracy and good condition of items delivered by Virgin Media?
(2 years ago)
Greater than 82% of reviewers feedback is Virgin Media delivered accurate and undamaged order.
(2 years ago)
A-

Delivery - Fast

80.00%
Industry Average