“Horrible horrible horrible company. They should be ashamed of themselves.. no wonder why no phone number, then to email and the email address is not an active email .. no way to contact them. Try and track an order and says order is non existent. Hummmm funny cause you took my money, for an order that doesn't exist??.. STAY AWAY FROM THIS COMPANY”
“Items arrived quick that's the only good thing the quality of the t shirts is appalling very thin and after one wash lost there shape the joggers literally fall apart the waist tie ends fell off first day and the hoodie lost its colour after one 30 degree wash this was my first and last order.”
“Waited 3weeks and parcel never arrived. Submitted a refund claim and still nothing! No clothes no refund no response nothing. Has now been 2months and no word back. Please beware.”
“The no cancel and no edit order rule. The process is not logical. it's not like they're very fast with shipping. Why I can't edit the order if the order was just placed. I liked the clothes very much, but because of this, I will never order anything from this site. They should find some logic during the selling process if they want to save money and time(returns require more logistics than editing an order). I had a very unpleasant experience...”
“Two of the five pairs of pants were 30 and not the ordered 36. You have to pay shipping for a return which is more than the $15 pants. They don't have a phone number. I have not received any feedback on both of my inquiries. The pants that came are nice though.”
“Order was supposed to arrive weeks ago and still hasn’t come. They provide no customer service contact info and apparently there is a customs delay hold that they don’t tell you about. No way to accurately track thru FedEx. Do not buy from this site!”
“I ordered 2 items on the same day. The first one came within about a week. For the second one who knows where it is? Can't track the packages through FedEX and can only track them through their website. Returns are an extreme hassle to deal with. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10.”
“This is the second time I ordered a specific item d got something completely different. They don’t have a customer service number so I have to wait for a email from them. This is unacceptable.”
“Used discount code and it showed correctly but then charged differently after I checked out.. highly illegal. Also they sell things they don’t have in stock and then refund so you’re left paying full price shipping on basically nothing. Won’t refund the trackies that go with the hoodie that they refunded. The whole experience is a joke. Avoid this company if you want a good retail experience.”
“I ordered next day delivery with boohoo man on Wednesday; it's Friday and they failed to get it to me on time. I am now having to miss a very significant day just because they couldn't deliver.”
“It’s totally rubbish online store and they have a trick which paid me 2 times postage and refunded me $15 less what I paid. I highly recommend to avoid this online company !!”
“Had and still having a bad experience. Order hasn’t arrives as paid for, current missing , but I THE CUSTOMER , have to wait for a refund, so that the courier THE CONTRACTOR, has time to find it and investigate .
I’m sorry , but it’s MY ORDER YOU FAILED TO DELIVER. ITS MY MONEY YOU HAVE , NOT THE COURIERS.
Ridiculous you put the deliverer before the customer .
STILL WAITING DELIVERY OR REFUND”
“Trash! Paid $350 for a bunch of clothes and then full price shipping and received a month and a half later, misprinted clothes, wrong sizes, and even pants sewed on backwards! What a joke. Pockets facing back. Tags sewed on to the front. Worst experience ever. On top of that! Horrible customer service and no call line... I can see why! People would be calling in yelling and breaking ear drums!”
