“i had ordered two items july 20 and it is currently july 31 i still barely get any updates on my order. I really hope i didn’t get scammed because i spent 100 bucks and i have ordered a jacket here before and it did not take as long as my current order.”
“I emailed them four times and got NO answer. This was a couple of months ago. I never heard a thing. I paid for EXPRESS shipping with my money and they did not get here in that promised timeframe. I was nice and understood that delays happen BUT I wanted my money back that I paid for express shipping. They got to keep my money and never answer me. And their products shrink like CRAZY. never ordering again bc that’s ridiculous.”
“I ordered some pants on Saturday and chose 3-4 shipping it came Thursday morning, so I’m guessing there business days are Monday-Friday. But I really like the pants and how they fit. I don’t know how people had problems with the shipping but I had no problem but I'm very satisfied!”
“I would not suggest anyone to order from this place they will send you the wrong sizes in an untimely manner maybe because they're too busy worried about what's on social media #SupportDaBaby”
“I order from this company 4 weeks ago I still have not received my package.I have text them on Twitter and left a email which they have not responded to none.I’m done wit ordering from here I wish I knew this would happen I wouldn’t waste my money with them.Don’t spend money on boohooman.I’m going to say it again don’t spend your money on this company I feel like it needs to be shut down.NEVER AGAIN”
“My order was never shipped and now they won't respond to any communication I try to have with them. They don't have a number, their bot and live chat is useless, and they don' respond to any email”
“For me, the clothes were perfect. Ive only wore each outfit I got once so far, so cant speak on how long they last. But I even got compliments on 2 of the 3 shirts I bought from random people out and about. The pants are comfortable and feel decently made too. The shirts collars fit to my neck and are not all stretched out like when you go to a place like Burlington and the shirts been hanging there so long on hangers because nobody wants them that the collars are like 10 inches wide lol. Everything came on time and the sizes seemed to be true to fit. If I had to find something to complain about, I would say 1 pair of the jeans I bought were a tad skinnier in real life than in the photo and the "lightning jeans" I bought just has the graphic printed on instead of being part of the fabric, but for 15 bucks, nothing major or nothing that made me regret my purchase. Im 6'4 265lbs, finding clothes that look nice and fit is hard sometimes. I will be returning for more clothes forsure!”
“absolutely horrific, bought a co-ord shirt and shorts, model wore a medium at 6'1, i am 6'1 and bought a medium, shirt looked nothing like the model, the breast pocket was more like a belly pocket and the shirt length came down to my knees like a dress. Exchanged for a small and still had the exact same issue. (I am a med-larg in all clothes from reputable stores). Quality was also absolutely horrific, gave it to the dog to destroy then threw it in the bin. Moral of the story - buy cheap, buy twice.”
“This store is not good. You can see famous celebrities doing collabs with them but this doesn’t insure quality, I thought that if a celebrity did a collab with them they should be good. No never buying from here again. Quality is worse than a 2 year old used pants that u can find in a thrift store. Shirts are good I’ll say that. But never buy shorts, pants or jeans. Very disappointed honestly”
“Do not! I repeat… DO NOT ORDER FROM HERE. It take as least 10 days, after original delivery date, for your shipment to come…if it actually comes. Customer service is terrible! If your package is lost THEIR company has to file a claim, not FedEx,Ups, or any other delivery company.”
“Boohooman quality and sizing is really off. And you have to pay $15 for shipping, and then another $15 to return it.
I really suggest you find the piece of clothing somewhere else, because clothing that lasts is far better.”
“Ordered 2 oversized t-shirts, one had GLUE on the inside anddd the print was coming off, the other was just super long and not wide. Would never ever buy anything again, because returning something is close to impossible.”
“I should have read these reviews before ordering. smh. send wrong item, and then told me to return and said i wouldn’t be getting the correct item … um, what? Horrible customer service, shitty shipping, and even worse execution. Avoid.”
“Never order from this company I ordered June 18 and it’s now July 10 and customer service says they can’t do anything about it and keeps pushing back the arrival date. Worst company on the planet, do not order! Only giving 1 star because I have to”
“Terrible customer service. First there’s no number or email to contact. You can only contact them through virtual assistant. I ordered a few items after 3 weeks past I still have not received my order. I contacted them and told them they said I have to wait a few more weeks until they can do something. I contacted them today which has been over a month since I originally placed an order just for them to tell me they will give me a refund. They did not offer any accommodation the whole month I was waiting. I DO NOT RECOMMEND. ABORT! ABORT! ABORT!”
