Bookbyte Reviews

4.89 Rating 892 Reviews
98 %
of reviewers recommend Bookbyte
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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About Bookbyte:

Since we began as a home-based enterprise in 1999 we have grown steadily, thanks to our customers, yet retained that family-style approach to doing business that we think is the real key to our success. We treat our staff like we would ourselves, and they, in turn, go the extra mile for customers like you.

Our friendly and experienced customer service team is committed to helping you every step of the way. Like replying to your emails or chats courteously and promptly, and making sure that when you reach out to us, we provide you with the answers you're looking for.

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I didn’t agree with the judgement of the book condition. I was quoted a specific amount then after I sent the books in and the books were “judged” the prices were re-adjusted.
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Posted 1 week ago
Thank you for taking the time to leave a review. I certainly understand your frustration with not receiving the kind of payment you were expecting. Our records show that your order was received and paid at the full quoted amount, with no adjustments that were made. We understand that people are always looking for the best price possible for their used textbooks, which we strive to offer, but may sell some books to a competitor. Is it possible that you may be mistaking us for another company that you sold textbooks to? If you have any further questions or concerns, please don't hesitate to reach out to our Customer Service team. Thank you, Bookbyte
Posted 6 days ago
Extremely disappointed. I sold a book to Bookbyte. Sent in the one book that I was quoted only to be told that 3 others were received from me that I have never even owned. They claimed that the one that I did send was never received. I was paid less than half for the ones that I didn't send in than the estimate for the original one. After some back and forth and pretty much being told to reread the policy, I was given the rest of the credit as a "one time exception". What the hell? I know what I sent back and being questioned and told that other books were received was ridiculous! Only reason for 2 stars is because they did pay the full amount as a "courtesy" to me. 😐 Never again.
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Posted 10 months ago
Thank you for taking the time to write a review. I certainly understand your frustration when you don't receive the kind of payment you were expecting. Our records show that you spoke with one of our representatives and full payment for your order was issued back on 11/25/2020 to the PayPal account we had on file. If you haven't received this payment, please reach out to our Customer Service team so that we can further assist you. Thank you, Bookbyte
Posted 1 month ago
Bookbyte is rated 4.89 based on 892 reviews