Bookbyte Reviews

Name: Bookbyte
Address: 4676Commercial St SE, #423, Salem, Oregon
Rating: 4.89

4.9 Rating 981 Reviews

98 %

of reviewers recommend Bookbyte

Company Reviews

Questions

Metrics

4.9

Based on 981 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

jrickson@bookbyte.com

Location:

4676Commercial St SE, #423, Salem
Oregon
97302

Write Your review

Tell us how Bookbyte made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bookbyte 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t agree with the judgement of the book condition. I was quoted a specific amount then after I sent the books in and the books were “judged” the prices were re-adjusted.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. I certainly understand your frustration with not receiving the kind of payment you were expecting. Our records show that your order was received and paid at the full quoted amount, with no adjustments that were made. We understand that people are always looking for the best price possible for their used textbooks, which we strive to offer, but may sell some books to a competitor. Is it possible that you may be mistaking us for another company that you sold textbooks to? If you have any further questions or concerns, please don't hesitate to reach out to our Customer Service team. Thank you, Bookbyte

Posted 2 years ago

“Extremely disappointed. I sold a book to Bookbyte. Sent in the one book that I was quoted only to be told that 3 others were received from me that I have never even owned. They claimed that the one that I did send was never received. I was paid less than half for the ones that I didn't send in than the estimate for the original one. After some back and forth and pretty much being told to reread the policy, I was given the rest of the credit as a "one time exception". What the hell? I know what I sent back and being questioned and told that other books were received was ridiculous! Only reason for 2 stars is because they did pay the full amount as a "courtesy" to me. 😐 Never again.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write a review. I certainly understand your frustration when you don't receive the kind of payment you were expecting. Our records show that you spoke with one of our representatives and full payment for your order was issued back on 11/25/2020 to the PayPal account we had on file. If you haven't received this payment, please reach out to our Customer Service team so that we can further assist you. Thank you, Bookbyte

Posted 2 years ago

Bookbyte is rated 4.9 based on 981 reviews