“Site does not display correctly on my phone (Sony Xperia XZ2 compact) so it is impossible to create an account (The confirm password bubble is overwritten by the next button and text that should be displayed at the bottom of the page. I had to use a laptop.”
“terrible system. Cannot book multiple items at once such as football and different types of care. Payment required immediately rather than before date of event.”
“Not happy with having to input all details for each booking. Djould have an option to add sessions without repeating all the information and payment details”
Hi Emma,
We have looked into your booking session and noticed that you did not encounter any bugs or booking problems. It looks like everything went smoothly and you were able to make your booking on the first try.
If this is not the case, please could respond to this email with a little bit more information about what went wrong and what you think we could do better next time?
We are a young business, always eager to hear useful feedback about our website! If we don't know what's wrong, we can't improve.
Kind regards,
Melissa from Pebble