“Trying to set up the tax free childcare is extremely difficult, really poor user experience and I get stuck in loops with the same issue with no clear way of how to fix.”
“Booking activities online took me ages. It's not very straigt forward even for me who has used the service a few times already. I couldnt even find a phone number to call. Please do something about your booking procedure. Thanks”
“It was stressful and doesn’t recognise my number in the payment code verification even though I’ve checked and my right phone number is in the details”
“its terrible! asking for details which you already have.
takes a long time to log in from one section to another.
Listing my son's name many times as if I have more than one child.”
