BooksRun Buyback Reviews

Name: BooksRun Buyback
Rating: 4.68

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend BooksRun Buyback

Company Reviews

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About BooksRun Buyback:

Figuring out how to sell books online? Selling to BooksRun is easy!

We buy back books and textbooks and guarantee a quick and fair book-selling process. Simply search for the title you want to sell back and start selling your textbooks back to BooksRun now!

With BooksRun, you get fair buyback prices, free shipping, impeccable service, and friendly customer support.

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Email:

support@booksrun.com

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BooksRun Buyback 5 star review on 23rd May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not like the fact that I had to pay for shipping”

Helpful Report

Posted 3 weeks ago

We’re sorry to hear that you were dissatisfied with the shipping costs. We understand how frustrating that can be and sincerely apologize for any inconvenience this may have caused. Our support team will reach out to you shortly if you have any questions or concerns. – BooksRun Team

Posted 1 week ago

“I ordered a book called Wind Up Train book from this company. I read the ratings for the company and the description of the book as well as looking at the photo included of the book, and was satisfied, so I ordered it. When the book arrived, it was without the wind up train (which is the title and point of the book). When I contacted BooksRun about the disparity, they said they never said the train was included. Weak excuse! They refunded the price for the book, but not the $7.00 it cost to mail it back. I feel this was false representation, and am very unhappy with this company.”

Helpful Report

Posted 1 month ago

We’re very sorry to hear that the item you received did not meet your expectations. We understand how disappointing it must have been to receive a book that was missing a component you expected to be included. We sincerely apologize for the frustration and inconvenience this situation has caused. We appreciate your feedback, and our support team will reach out to you shortly to review your concerns and provide further assistance. – BooksRun Team

Posted 1 month ago

“Books were delivered on 5/26 and I still haven’t been paid as of today 6/5. They showed me a blurry photo of one of my books they marked as unacceptable but I don’t understand what’s wrong with it from the photo and there’s no description of what is wrong. I think I might have to look into world of books the next time because I’ve been told they accept a wider variety of books and sometimes pay a little more. I will wait (because I have no other choice but to wait) this long process out and update my review after seeing what else they claim is unacceptable. I expect to see the original quote decrease exponentially because of this review unfortunately.”

Helpful Report

Posted 1 month ago

We’re very sorry to hear about your experience and understand how frustrating it must be to be waiting for payment while also lacking clear information about the condition assessment of your book. We sincerely apologize for the confusion and inconvenience this has caused. We appreciate you bringing these concerns to our attention. Our support team will reach out to you shortly to review your order, provide clarification, and assist you further. – BooksRun Team

Posted 1 month ago

“I was quoted a payment of $26 when I sold/sent my books and when I received my payment I went back to look at my quote and it was $23. No where does it explain why and where I lost those $3. I have sold to them many times and I think this will be the last.”

Helpful Report

Posted 2 months ago

We’re very sorry to hear about your experience and understand how frustrating it must be to see a difference in the payout amount without a clear explanation. We sincerely apologize for the confusion and appreciate your continued support over the years. This is not the experience we want for our customers. Our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team

Posted 2 months ago

“The books were in perfect condition and not worth the hassle for the small amount I received”

Helpful Report

Posted 3 months ago

We’re sorry to hear that the payout did not meet your expectations. We understand how disappointing it can be, especially when your books were in great condition. We truly appreciate your feedback, and our support team will be happy to assist if you have any questions. – BooksRun Team

Posted 2 months ago

“I actually forgot that I sent the books in. I think it was a month ago that I sent them in and just finally now I'm getting paid. Other similar setups pay me within a week. In fact, I have done three sets with another company in the time it took this one to do one. I honestly thought that the books have gotten lost in the mail, or that the company had just decided to steal them from me. I don't know why it took this long.”

Helpful Report

Posted 3 months ago

We’re truly sorry to hear about your experience and understand how frustrating and concerning this delay must have been, especially when it led you to worry about your books. We sincerely apologize for the longer processing time and any stress or uncertainty it caused. This is not the experience we want for our customers. Our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team

Posted 3 months ago

“Entire process took too long to payment, and only having one package per order is ridiculous.”

Helpful Report

Posted 3 months ago

We’re sorry to hear that the process took longer than expected and that the single-package requirement was frustrating for you. We understand how inconvenient this can be and truly appreciate you sharing your feedback. Our support team will reach out to you shortly to review your experience and assist you further. – BooksRun Team

Posted 3 months ago

“Payment process is very slow. System says 3 to 20 days. Average payment time is 20 days. Postal service confirms delivery, system confirms check in as 3.14.26. As of today, 3.31.26, payment still not received.”

Helpful Report

Posted 3 months ago

We’re sorry to hear that the payment process has taken longer than expected. We understand how frustrating it can be to wait, especially when the timeline reaches the upper end of the estimated range. We sincerely apologize for the delay and any inconvenience this may have caused. Our support team will reach out to you shortly to review your order and assist you further. – BooksRun Team

Posted 3 months ago

“STILL HAVE YET TO RECEIVE MY MONEY FROM SELLBACK!!”

Helpful Report

Posted 3 months ago

We’re truly sorry to hear that you have not received your sellback payment yet. We understand how frustrating and concerning this must be, and we sincerely apologize for the delay. This is not the experience we want for our customers. Our support team will reach out to you shortly to review your account and assist you as quickly as possible. – BooksRun Team

Posted 3 months ago

“It was easy to use the website but it took a while to get my money.”

Helpful Report

Posted 4 months ago

We’re truly sorry to hear that the payment took longer than you expected. We understand how important it is to receive your money on time, and we apologize for any frustration this may have caused. Our support team will be reaching out to you shortly to review the situation and assist you further. – BooksRun Team

Posted 4 months ago

“I don't like the automatic box checked for insurance. There have been a few times when I've been in a hurry to get the books in the mail and complete the form without realizing the box was checked. Please change the automatic nature of this option to enable people to opt in as opposed to opting out.”

Helpful Report

Posted 5 months ago

We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. We understand how frustrating it can be to notice an option selected unintentionally, especially when you’re in a hurry. Your feedback regarding the insurance option is very valuable to us, and we will be sure to pass it along to the appropriate team for review. Our support team will also reach out to you shortly to assist further if needed. – BooksRun Team

Posted 4 months ago

“I wish I had a better experience. The book took over a month to get to me, and then it was not the edition I had ordered. I need the 3rd edition specifically for my work project, and I was sent the 2nd edition. I am having a hard time finding the original order to know if that part was my error or not, but the fact that it took a month to arrive (and for me to see it was the wrong edition) is a problem. The condition of the book was pretty rough as well. I will not use Books run again.”

Helpful Report

Posted 6 months ago

We’re very sorry to hear about your experience and understand how frustrating this must have been, especially with needing the correct edition for your work. We sincerely apologize for the delay, the wrong edition, and the condition of the book. Your feedback is extremely important to us, and our support team will be reaching out to you shortly to review your order and see how we can assist. – BooksRun Team

Posted 4 months ago

“I received my books in timely matter but the first chapter is ripped out and some chapters are already filled in the workbook.”

Helpful Report

Posted 6 months ago

“The flimsy packaging ripped and my book was hanging out of the package. Thankfully it wasn't raining or the book would have been completely ruined. I also wouldn't say this book was the quality that I paid for. It has more wear and tear than I would've thought for the quality rating I paid for.”

Helpful Report

Posted 7 months ago

“The listing described this book as a first edition, which was not correct. It was a reprint of the first edition.”

Helpful Report

Posted 8 months ago

“You sent my book to the wrong address”

Helpful Report

Posted 10 months ago

“Book arrived in poor condition- was not well-packaged.”

Helpful Report

Posted 1 year ago

“Paid for expedited shipping(2day), and it still took 5 days. Customer service never responded when I reached out. Prices were fine so I'll order again, but will stick with regular shipping if its the same as expexited and just eat the extra cost this time.”

Helpful Report

Posted 1 year ago

“When I have received my book it was falling apart! They duck taped the spine together. There were also a lot of obnoxious stickers all over it. It took forever to scrape a little bit of it off. The book is readable non the less. So it will do.”

Helpful Report

Posted 1 year ago

“The shipping took forever. And the book is not in good condition at all. It is all bent up, marked in, and even has a few tears.”

Helpful Report

Posted 1 year ago

BooksRun Buyback is rated 4.7 based on 1,974 reviews