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BooksRun Buyback Reviews

4.7 Rating 1,616 Reviews
93 %
of reviewers recommend BooksRun Buyback
Read BooksRun Buyback Reviews

About BooksRun Buyback:

Figuring out how to sell books online? Selling to BooksRun is easy!

We buy back books and textbooks and guarantee a quick and fair book-selling process. Simply search for the title you want to sell back and start selling your textbooks back to BooksRun now!

With BooksRun, you get fair buyback prices, free shipping, impeccable service, and friendly customer support.

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Email:

support@booksrun.com

Write Your review

Is easy but it takes to long to get your cash
Helpful Report
Posted 2 days ago
this was a super easy and smooth process!
Helpful Report
Posted 3 days ago
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Posted 3 days ago
Efficient way to get rid of books I will say that even if you have to find your own box and drive to the post office when gas is $4.50 a gallon. Caution : for most books they won’t pay you enough to justify the hassle. Tell them to come to your house and give you a charity receipt
Helpful Report
Posted 4 days ago
We appreciate your feedback and are glad to hear that the process helped you clear out your books. At the same time, we’re sorry to hear that the payout and shipping effort did not feel worthwhile to you. We understand how frustrating that can be and truly appreciate you sharing your experience. Our support team will be happy to assist if you have any questions or concerns. – BooksRun Team
Posted 3 days ago
I did not like the fact that even though my books were in good condition I only received compensation for a fraction of the books I sent.
Helpful Report
Posted 5 days ago
We’re sorry to hear that you were disappointed with the compensation for your books. We understand how frustrating it can be when books you believed were in good condition do not receive the expected payout. We sincerely apologize for the inconvenience and appreciate your feedback. Our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team
Posted 4 days ago
There are good things and bad things. It is nice that they make it easy to ship the books. It does seem as though it takes a little while to actually get the funds. It is also disappointing to the low percentage of books that they will actually buy and the prices are pretty low.
Helpful Report
Posted 3 weeks ago
We appreciate your feedback and are glad to hear that the shipping process was convenient. At the same time, we’re sorry that the processing time, book acceptance rate, and payout offers did not meet your expectations. We understand how disappointing that can be and truly value your input. Our support team will be happy to assist if you have any questions or concerns. – BooksRun Team
Posted 3 weeks ago
Everything was fast, friendly and easy to get done but hated the difference of the actual amount of book being way less than what I purchased
Helpful Report
Posted 3 weeks ago
We’re glad to hear that the process was fast, friendly, and easy overall, but we’re sorry to hear that you were disappointed with the final payout amount. We understand how frustrating it can be when the amount differs from what was originally expected. We truly appreciate your feedback, and our support team will be happy to assist if you have any questions or concerns. – BooksRun Team
Posted 3 weeks ago
Super easy. Very low prices. Will not sell here again,
Helpful Report
Posted 3 weeks ago
We’re sorry to hear that the buyback prices did not meet your expectations. We understand how disappointing that can be, even when the process itself was easy to use. We truly appreciate your feedback, and our support team will be happy to assist if you have any questions or concerns. – BooksRun Team
Posted 3 weeks ago
There is no way for me to contact any one for help with customer service! I dont know where my cash out went to???
Helpful Report
Posted 4 weeks ago
We’re very sorry to hear about your experience and understand how frustrating it must be not being able to reach support while also having concerns about your payment. This is certainly not the level of service we aim to provide. We sincerely apologize for the inconvenience. Our support team will reach out to you shortly to review your account and help locate your payout. – BooksRun Team
Posted 4 weeks ago
Rejected 2 books they said they wanted. Books were in great shape. Said if I wanted them back I would have to pay shipping. I said ok and selected PayPal for payment option. I tried several times and it kept defaulting back to “action needed “. Contacted customer service and they said they couldn’t help. I guess they will keep my books and sell them.
Helpful Report
Posted 1 month ago
We’re very sorry to hear about your experience and understand how frustrating and concerning this situation must be. We sincerely apologize for the confusion regarding the rejected books, the return process, and the issue you encountered with the payment option. This is not the experience we want for our customers. We truly appreciate you bringing this to our attention, and our support team will reach out to you shortly to review your case and assist in resolving this matter. – BooksRun Team
Posted 1 month ago
prices are average. But handling and paying time is very slow compared to others.
Helpful Report
Posted 1 month ago
We’re sorry to hear that the processing and payment times have not met your expectations. We understand how important it is to have a fast and smooth experience, and we apologize for any delays you’ve encountered. Your feedback is very important to us, and our support team will reach out to you shortly if you’d like to discuss your experience further. – BooksRun Team
Posted 1 month ago
Books Run doesn’t allow you to adjust the condition of the book like they previously did. You could change the condition from ‘good’ to ‘like new’ and that option is non working on the site.
Helpful Report
Posted 1 month ago
We’re sorry to hear about your experience with the condition selection feature. We understand how frustrating it can be when a previously available option is no longer working as expected. We truly appreciate you bringing this to our attention. Our support team will reach out to you shortly to review the issue and assist you further. – BooksRun Team
Posted 1 month ago
Generally, the process of scanning the books is good and fast. The problem that I have had lately is that when I tried to put in a promo code for a bonus on my cell back, Books, the app gets hung up. My last order was for $130, but I ended up not getting the Easter 5% because the app got glitchy and got hung up. I missed out on around seven dollars.
Helpful Report
Posted 1 month ago
We’re sorry to hear about this experience, especially with the issue applying your promo code. We understand how frustrating it must be to miss out on a bonus due to a technical problem. We truly appreciate your feedback and bringing this to our attention. Our support team will reach out to you shortly to review your order and assist you further. – BooksRun Team
Posted 1 month ago
I would have wanted for the books. I got offered Pennies for some. But I got offered great offers for other books.
Helpful Report
Posted 1 month ago
We’re sorry to hear that some of the offers did not meet your expectations. We understand how disappointing it can be to receive lower payouts for certain books, even if others had better offers. Please note that prices can vary depending on demand and market conditions. We truly appreciate your feedback, and our support team will be happy to assist if you have any questions. – BooksRun Team
Posted 1 month ago
still waiting for my check. It's been weeks.
Helpful Report
Posted 2 months ago
We’re sorry to hear that you haven’t received your payment yet. We understand how important it is to receive it in a timely manner and how frustrating this delay can be. We sincerely apologize for the inconvenience. Our support team will reach out to you shortly to review your order and assist you further. – BooksRun Team
Posted 2 months ago
Charges for package insurance when that option is not selected
Helpful Report
Posted 2 months ago
We’re sorry to hear about this experience and understand how concerning it can be to see a charge you did not expect. This is not the experience we want for our customers. We truly appreciate you bringing this to our attention, and our support team will reach out to you shortly to review the charge and provide clarification. – BooksRun Team
Posted 2 months ago
Currently BooksRun has some of the most competitive prices in the buy back market. Having said that, here are a couple of things they can do to improve customer satisfaction. When you scan a barcode into the search field and hit enter, the cursor doesn’t stay in the search field and you have to move your mouse again and click on the search field again in order to scan the next barcode. The other thing is that I don’t trust you to pay me for more expensive buybacks. Every time that I sent in a more pricey buyback over $10 it was flagged as potentially counterfeit.
Helpful Report
Posted 2 months ago
I sent in 2 books in the same box. One was processed very quickly. The other has not been processed and it appears they lost it. I would choose another service next time.
Helpful Report
Posted 2 months ago
We’re very sorry to hear about this situation and understand how concerning it must be when part of your order has not been processed. This is certainly not the experience we want for our customers. We truly appreciate you bringing this to our attention, and our support team will reach out to you shortly to review your shipment and assist in resolving this issue. – BooksRun Team
Posted 2 months ago
They're are so many books in pristine condition and new releases but the payout for them is not worth it. Many popular fiction titles are also not being bought. I don't mind $1 per book but anything below $1 is insane.
Helpful Report
Posted 2 months ago
We’re sorry to hear that you’re disappointed with the payout offers. We truly appreciate your feedback, and our support team will reach out to you shortly if you’d like to discuss your experience further. – BooksRun Team
Posted 2 months ago
I have been a member for over 1+ years and recently I reached out about another order # (6550229) and still nothing is being done according to the response I received from an email. I sent the books, they were received on February 16th, then I accepted and adjustment on February 24th. And still no payment today. Your email said 48 hours and it has been over 48+ hours.
Helpful Report
Posted 2 months ago
We’re very sorry to hear about this experience and understand how frustrating it must be to wait longer than expected for your payment, especially after accepting the adjustment. We truly appreciate you being with us for over a year and sincerely apologize for the delay and lack of timely updates. Our support team will reach out to you shortly to review your order and assist you as quickly as possible. – BooksRun Team
Posted 2 months ago
I find it sad that you deducted money because I used a zip tie to keep loose leaf pages together, and didn’t add any money for the brand new ( unopened duplicate that I couldn’t list separately) book I sent.
Helpful Report
Posted 2 months ago
We’re sorry to hear about your experience and understand how disappointing this situation must feel. We truly appreciate you taking the time to share your feedback. Our support team will reach out to you shortly to review the details of your order and provide further clarification and assistance. – BooksRun Team
Posted 2 months ago
BooksRun Buyback is rated 4.7 based on 1,616 reviews