BooksRun Buyback Reviews

Name: BooksRun Buyback
Rating: 4.68

4.7 Rating 1,616 Reviews

93 %

of reviewers recommend BooksRun Buyback

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About BooksRun Buyback:

Figuring out how to sell books online? Selling to BooksRun is easy!

We buy back books and textbooks and guarantee a quick and fair book-selling process. Simply search for the title you want to sell back and start selling your textbooks back to BooksRun now!

With BooksRun, you get fair buyback prices, free shipping, impeccable service, and friendly customer support.

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support@booksrun.com

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BooksRun Buyback 5 star review on 23rd May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I send 3 books n only got paid for 2”

Helpful Report

Posted 4 days ago

We’re very sorry to hear about your experience and understand how frustrating it must be not to receive payment for all of the books you sent. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team

Posted 3 days ago

“This is a complete and utter scam. I had a textbook in pristine condition. It had never been used. I unwrapped it from its previous packaging and sent it directly to BooksRun. After several days of waiting they assess my book and claim it is "damaged". The $42 I was initially offered is now at zero. And if I want my book returned I have to pay them $5. Just their way of trying to keep my textbooks for free. Do not use this as a source for reselling your textbooks.”

Helpful Report

Posted 5 days ago

We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must be, especially after sending a book you believed was in excellent condition. We sincerely apologize for the confusion regarding the condition assessment and the outcome of your buyback order. This is not the experience we want for our customers. We truly appreciate you bringing this to our attention, and our support team will reach out to you shortly to review your case and provide further clarification and assistance. – BooksRun Team

Posted 5 days ago

“Sale prices to BooksRun are about 1/8th of actual used value, and upon reciept they will at their discretion reduce the value to zero or charge you shipping to send it back. The time it takes to process the books, ship, and deal with BooksRun, is not worth it at all. It is strongly suggested to sell locally, donate, or recycle the books.”

Helpful Report

Posted 1 month ago

We’re very sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when payout values, processing times, and return options feel unsatisfactory. Please note that buyback prices and decisions are based on multiple factors such as market demand and condition assessment. We truly appreciate you sharing your feedback. Our support team will reach out to you shortly if you would like further clarification or assistance. – BooksRun Team

Posted 1 month ago

“My check never arrived for my buyback order. It has been a week since the listed latest date for check arrival. I called customer support multiple times during business hours and my calls were not answered. I sent an email as well to customer support and got no answer.”

Helpful Report

Posted 1 month ago

We’re very sorry to hear about your experience and understand how frustrating it must be not to receive your payment and also be unable to reach our support team. This is certainly not the level of service we aim to provide. We sincerely apologize for the inconvenience and lack of response. Our support team will reach out to you shortly to review your order and assist you as quickly as possible. – BooksRun Team

Posted 1 month ago

“I never received my check!”

Helpful Report

Posted 1 month ago

We’re very sorry to hear that you have not received your check. We understand how concerning this must be and sincerely apologize for the inconvenience. This is not the experience we want for our customers. Our support team will reach out to you shortly to review your payment and assist you as quickly as possible. – BooksRun Team

Posted 1 month ago

“Too slow. Buyback prices too low. 😢”

Helpful Report

Posted 2 months ago

We’re sorry to hear that you’re disappointed with both the processing time and the buyback prices. We understand how frustrating this can be and truly appreciate your feedback. Our support team will reach out to you shortly if you’d like to discuss your experience further. – BooksRun Team

Posted 1 month ago

“I still havent received my check so I cant leave a positive reply. You received my books over a week ago. maybe 12 days ago.”

Helpful Report

Posted 2 months ago

We’re sorry to hear that you haven’t received your payment yet. We understand how important it is to receive it in a timely manner and how frustrating this delay can be. We sincerely apologize for the inconvenience. Our support team will reach out to you shortly to review your order and assist you further. – BooksRun Team

Posted 2 months ago

“Still waiting for the checks. It has been weeks”

Helpful Report

Posted 2 months ago

“Just keep your books, not worthy selling a nice book for 1$”

Helpful Report

Posted 2 months ago

We’re sorry to hear that you’re disappointed with the payout for your buyback. We understand how frustrating it can be when the offer feels too low, especially for a book in good condition. Please note that prices can vary based on current demand and market conditions. We truly appreciate your feedback, and our support team will be happy to assist if you have any questions. – BooksRun Team

Posted 2 months ago

“Low price buy back, and cutting the agreed price short.”

Helpful Report

Posted 2 months ago

We’re sorry to hear that you’re disappointed with your buyback experience. We understand how frustrating it can be when the payout feels lower than expected or different from what was agreed upon. This is not the experience we want for our customers. Our support team will reach out to you shortly to review your order and provide clarification. – BooksRun Team

Posted 2 months ago

“I was not pleased with customer service because they would not solve a problem that was solvable. And when I tried to order a replacement it was not in stock. I canceled the order, refused shipment on receipt and bought it elsewhere.”

Helpful Report

Posted 4 months ago

“Terrible! I ordered my books to be delivered to Minnesota. Why are they in Texas?”

Helpful Report

Posted 4 months ago

“Recieved the book ok. Bought a used book maked as excellent condition. It was. Then you put a big ole sticker on the spine that damaged the book while I tried to remove. I will not buy from you again.”

Helpful Report

Posted 4 months ago

“Purchased a listed set of 5 books -they sent only one and refused to refund their mistake. Refused to send the other 4 books in the set. After 15 emails I had to open a mastercard dispute with these rip off artists.”

Helpful Report

Posted 8 months ago

“I contacted this seller on approximately July 25 of this year regarding an order that was placed on AbeBooks. I know that USPS shipping can take a little bit of time, but the order appeared to be stuck in transit and had been sent through some third-party shipper. The seller waited nearly ten days to finally grace me with the courtesy of a response. As a former bookseller myself, I can fully appreciate a busy season, but waiting ten days to respond to a paying customer is absolutely absurd. There is no excuse for that at all, other than the possibility of maybe not wanting to provide good customer service.”

Helpful Report

Posted 9 months ago

“I entered a different shipping address than the address it was delivered to. I wrote three times to try to get my book shipped to the correct location. It is now 1700km away from where I live. I am disgusted with the treatment I have received.”

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Posted 10 months ago

“Good morning, I am still waiting on my book.”

Helpful Report

Posted 11 months ago

“The condition of the book is awful”

Helpful Report

Posted 11 months ago

“The book arrived quickly but the whole spine is damaged and cracked. The book will break in two at some point. It cost me close to $100”

BooksRun Buyback 1 star review on 20th June 2025

Helpful Report

Posted 11 months ago

“If a negative rating were available, I would select it. The moderately expensive book arrived with boards torn from spine, in a loose plastic mailer, no protection. Things happen; I get it. I reached out via support email the day the book arrived, explained the problem, and provided a photo. Two weeks later, there still has not been a response. It's almost certainly best to avoid doing business with this fly-by-night outfit.”

Helpful Report

Posted 11 months ago

BooksRun Buyback is rated 4.7 based on 1,616 reviews