BooksRun Buyback Reviews

Name: BooksRun Buyback
Rating: 4.71

4.7 Rating 3,068 Reviews

94 %

of reviewers recommend BooksRun Buyback

Company Reviews

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About BooksRun Buyback:

Figuring out how to sell books online? Selling to BooksRun is easy!

We buy back books and textbooks and guarantee a quick and fair book-selling process. Simply search for the title you want to sell back and start selling your textbooks back to BooksRun now!

With BooksRun, you get fair buyback prices, free shipping, impeccable service, and friendly customer support.

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Email:

support@booksrun.com

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BooksRun Buyback 5 star review on 2nd September 2026

BooksRun Buyback 5 star review on 23rd May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“takes too long to get a payment---the extra step of 'accepting' that you won't pay for a book is not needed- just don't pay the person for that book. Extra steps like that are not needed. This company doesn’t want negative press, they emailed me asking me to change my review. I still haven’t been paid for the books I sent nearly a month ago. So, no issue isn’t resolved.”

Helpful Report

Posted 2 weeks ago

We appreciate your opinion on our services as it helps to know where we can grow and what we can improve. We’ve taken your suggestions regarding this matter into consideration and will work towards their implementation. - BooksRun Team

Posted 1 week ago

“Scam scam!”

Helpful Report

Posted 1 month ago

We’re sorry to hear that you were dissatisfied with your experience. We sincerely apologize for any frustration this may have caused and appreciate you sharing your feedback. Our support team will reach out to you shortly to better understand your concerns and assist you further. – BooksRun Team

Posted 4 weeks ago

“Be very careful here. They quote you a large buy back. Then after receiving the books, adjust it by half saying the books are in poor condition. One little bent page is not poor condition.”

Helpful Report

Posted 1 month ago

We’re very sorry to hear about your experience and understand how frustrating it must be to receive a significantly lower payout than the original offer due to a condition adjustment. We sincerely apologize for the disappointment and appreciate you bringing your concerns to our attention. Our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team

Posted 4 weeks ago

“I am so disappointed in this experience! Not only was the initial offer for the books that I was giving very low, but when my books arrived, it was even less! For no reason at all! Every book they received was in excellent, like new condition! I will probably never do this again!”

Helpful Report

Posted 1 month ago

We’re very sorry to hear that your buyback experience was so disappointing. We understand how frustrating it must be to receive a lower final payout than the original offer, especially when you believed your books were in excellent condition. We sincerely apologize for the frustration this caused and appreciate you bringing your concerns to our attention. Our support team will reach out to you shortly to review your order and provide further clarification. – BooksRun Team

Posted 4 weeks ago

“In efficient is being too mild. Do not honor initial offer. Don’t know book values. Decline offers on high quality books. Make offers on books that make little impact in their field. I’m done with booksrun”

Helpful Report

Posted 1 month ago

We’re very sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the buyback offers, book acceptance, and differences between initial and final values. We sincerely apologize for the frustration this has caused and appreciate you sharing your feedback. Our support team will reach out to you shortly to review your concerns and assist you further. – BooksRun Team

Posted 4 weeks ago

“Never received the check for my books”

Helpful Report

Posted 1 month ago

We’re sorry to hear that your check payment took longer than expected to arrive. We understand how frustrating this delay can be and sincerely apologize for the inconvenience. Our support team will reach out to you shortly to review your payment and assist you further. – BooksRun Team

Posted 1 month ago

“Rented a textbook and returned it on time in good condition. Got charged $125 for damages. There were no tears or anything, just some creasing around edges. These are the photos they sent to show "damage"”

Helpful Report

Posted 1 month ago

We’re very sorry to hear about your experience and understand how upsetting it must be to receive a damage charge after returning the textbook on time and in good condition. We sincerely apologize for the frustration this has caused and appreciate you bringing your concerns to our attention. Our support team will reach out to you shortly to review the damage assessment and assist you further. – BooksRun Team

Posted 1 month ago

“Product delivered 8.01.2026 / payment issued 8.12.2026 / payment received 8.20.2026”

Helpful Report

Posted 1 month ago

“Payment is slow. Product delivered 7.27. Payment received 8.17”

Helpful Report

Posted 2 months ago

“I have not received money from buy back yet”

Helpful Report

Posted 2 months ago

Please be advised that delivery of the check usually takes from 3 to 20 business days, depending on the proximity of your address to our location and the work of the mail carrier. You should receive your check before September 3, 2026. Please feel free to contact us with any other inquiries. - BooksRun Team

Posted 2 months ago

“buyback for order 7273025 was shorted $10.89 with no explaination”

Helpful Report

Posted 2 months ago

We would like to apologize for the difficulty with your order and hope that the next time you happen to use our services, you will get a flawless and satisfying experience. - BooksRun Team

Posted 2 months ago

“Disappointed in the process. I sent in two good books (Real Talk for Teachers) and (Lambeau Field). Lambeau Field was worth between $1 & $2. I was paid nothing. I actually almost decided not to send it since it was in great shape and I am a Packers fan. Since I needed to downsize my book collection, I decided to sell it. Not only did I not get any money for the books, I did not receive them back. I will not be using Books Run again.”

Helpful Report

Posted 3 months ago

We’re very sorry to hear about your experience and understand how disappointing it must have been to not receive payment or have your books returned as expected. We sincerely apologize for the frustration and inconvenience this has caused. We appreciate you bringing this to our attention, and our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team

Posted 3 months ago

“The process they claim is paid out 1 to 3 days after they receive your book. It's been two weeks and and even with emails back and forth they still haven't paid me yet. I for one would not recommend this service to anyone.”

Helpful Report

Posted 4 months ago

We’re very sorry to hear about your experience and understand how frustrating it must be to wait longer than expected for your payment. We sincerely apologize for the delay and any inconvenience this has caused. We appreciate you bringing this to our attention, and our support team will reach out to you shortly to review your order and assist you further. – BooksRun Team

Posted 3 months ago

“I have no received my check and I sent the books.”

Helpful Report

Posted 4 months ago

We’re very sorry to hear that you have not received your payment. We understand how concerning and frustrating this must be, especially after sending your books. We sincerely apologize for the inconvenience. Our support team will reach out to you shortly to review your order and assist you further. – BooksRun Team

Posted 4 months ago

“I send 3 books n only got paid for 2”

Helpful Report

Posted 4 months ago

We’re very sorry to hear about your experience and understand how frustrating it must be not to receive payment for all of the books you sent. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Our support team will reach out to you shortly to review your order and provide further clarification and assistance. – BooksRun Team

Posted 4 months ago

“This is a complete and utter scam. I had a textbook in pristine condition. It had never been used. I unwrapped it from its previous packaging and sent it directly to BooksRun. After several days of waiting they assess my book and claim it is "damaged". The $42 I was initially offered is now at zero. And if I want my book returned I have to pay them $5. Just their way of trying to keep my textbooks for free. Do not use this as a source for reselling your textbooks.”

Helpful Report

Posted 5 months ago

We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must be, especially after sending a book you believed was in excellent condition. We sincerely apologize for the confusion regarding the condition assessment and the outcome of your buyback order. This is not the experience we want for our customers. We truly appreciate you bringing this to our attention, and our support team will reach out to you shortly to review your case and provide further clarification and assistance. – BooksRun Team

Posted 5 months ago

“Sale prices to BooksRun are about 1/8th of actual used value, and upon reciept they will at their discretion reduce the value to zero or charge you shipping to send it back. The time it takes to process the books, ship, and deal with BooksRun, is not worth it at all. It is strongly suggested to sell locally, donate, or recycle the books.”

Helpful Report

Posted 6 months ago

We’re very sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when payout values, processing times, and return options feel unsatisfactory. Please note that buyback prices and decisions are based on multiple factors such as market demand and condition assessment. We truly appreciate you sharing your feedback. Our support team will reach out to you shortly if you would like further clarification or assistance. – BooksRun Team

Posted 6 months ago

“My check never arrived for my buyback order. It has been a week since the listed latest date for check arrival. I called customer support multiple times during business hours and my calls were not answered. I sent an email as well to customer support and got no answer.”

Helpful Report

Posted 6 months ago

We’re very sorry to hear about your experience and understand how frustrating it must be not to receive your payment and also be unable to reach our support team. This is certainly not the level of service we aim to provide. We sincerely apologize for the inconvenience and lack of response. Our support team will reach out to you shortly to review your order and assist you as quickly as possible. – BooksRun Team

Posted 6 months ago

“I never received my check!”

Helpful Report

Posted 6 months ago

We’re very sorry to hear that you have not received your check. We understand how concerning this must be and sincerely apologize for the inconvenience. This is not the experience we want for our customers. Our support team will reach out to you shortly to review your payment and assist you as quickly as possible. – BooksRun Team

Posted 6 months ago

“Too slow. Buyback prices too low. 😢”

Helpful Report

Posted 6 months ago

We’re sorry to hear that you’re disappointed with both the processing time and the buyback prices. We understand how frustrating this can be and truly appreciate your feedback. Our support team will reach out to you shortly if you’d like to discuss your experience further. – BooksRun Team

Posted 6 months ago

BooksRun Buyback is rated 4.7 based on 3,068 reviews