BooksRun Buyback Reviews

Name: BooksRun Buyback
Rating: 4.66

4.7 Rating 1,334 Reviews

92 %

of reviewers recommend BooksRun Buyback

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About BooksRun Buyback:

Figuring out how to sell books online? Selling to BooksRun is easy!

We buy back books and textbooks and guarantee a quick and fair book-selling process. Simply search for the title you want to sell back and start selling your textbooks back to BooksRun now!

With BooksRun, you get fair buyback prices, free shipping, impeccable service, and friendly customer support.

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support@booksrun.com

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BooksRun Buyback 5 star review on 14th March 2026

John

BooksRun Buyback 5 star review on 16th February 2026

Karen White

BooksRun Buyback 5 star review on 1st April 2025

Donald Williamson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received an email stating my order was cancelled. 2-3 weeks later the book was delivered, but it was the wrong edition.”

Helpful Report

Posted 10 months ago

“Books Run didn't honor their quote for my textbooks. They downgraded the condition and stated that a "Like New" condition must arrive in factory shrinkwrap?! Absolutely absurd. Watch out for the bait-and-switch on textbook sale prices!”

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Posted 11 months ago

“This book should have been here Thursday, I paid extra for shipping.”

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Posted 1 year ago

“The pages are not connected”

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Posted 1 year ago

“I wanted a code for a textbook and instead you had me wait six days while you sent the actual book instead of the code. I needed this for an assignment immediately and paid the money. You should have just sent it to me via email.!!!”

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Posted 1 year ago

“The book arrived quickly, but it has water damage.”

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Posted 1 year ago

“Takes too long to receive payment.”

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Posted 1 year ago

“Wrong book. I ordered ‘The Unmanifest Canvas’ by MM Yogi and received a different title by a different author.”

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Posted 1 year ago

“Paid extra for faster shipping. Twelve days have passed since book shipped. My first assignment is now late. This company doesn’t care about the customer. They never respond to any messages. Don’t use this company.”

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Posted 1 year ago

“TERRIBLE! I am never buying from this site again. My book came with no spine or backing to hold it together. My “book” is just pages. I’m am very upset and wrote an email with no response. Worst customer service. DONT BUY!!”

Helpful Report

Posted 1 year ago

“I rented two books. I received one book within 7 days. The second book was never delivered. Customer service dragged it out for over 2 more weeks, refused to send me another copy even though there was clearly an issue on their end and the book was never sent. Even after two weeks, I had to fight just to get a refund. I will never use Booksrun again.”

Helpful Report

Posted 1 year ago

“The book was not delivered, came back to sender. No delivery, no refund. The seller ignores my requests. Seems to be a scam.”

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Posted 1 year ago

“I’m trying to return books that I got delivered that I no longer need. It’s been more than 48 hours to hear anything from anyone. I would like to send the books I ordered, received, but didn’t use and would like a refund.”

Helpful Report

Posted 1 year ago

“They cheat you out of money… I got an offer to sell back a book for 1/3 of what I paid for it. I rated the book with the criteria that they gave even being generous. When they sent me the check it was $6 less than what was offered. 2 weeks have passed since I sent them an email (no options to speak with a person on their phone line) still no answer even sent the message twice. I will let my books rot before I will use them again.”

Helpful Report

Posted 1 year ago

“Took my money without telling me that my card expired before the rental agreement. I read the terms. No mention of that. 10 days to get money back. Scammer!!!!”

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Posted 1 year ago

“I lost my package and these are the books I use for my classes”

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Posted 1 year ago

“They SHIPPED ME, an incorrect book, I paid extra for quicker shipping. Still took a week. Wrong book, sent a message the night I received, even requested a return label. The label was never acknowledged. DID NOT receive anything til the next week when they asked me to send a picture. I had already paid 12.95 to return the book. Sent them a message with the shipping number details, also with a receipt. Still no reply. Until 5 days later, when they refused to SWITCH the book for the correct one. IM NOT SURE IF THEY JUST WANT TO MAKE PEOPLE SPEND MONEY THEY DON'T HAVE, OR WHAT. I've been trying for 2 weeks to resolve ISSUES WITH MARI. NOT A THING WORTH MY TIME SO FAR. PLEASE GO IN PERSON.”

Helpful Report

Posted 1 year ago

“The week of finals, the book was due, but no notification reminder was send prior to that day, and additional money were automatically charged. I did not need a textbook at this point, I was just busy. I guess that's how they make money after people order from them due to a cheaper price. I won't order from them anymore that's for sure. I would rather use Chegg as usual.”

Helpful Report

Posted 1 year ago

“This business is horrible and adjusted the price AFTER I was quoted what they would give me for my books. Now they have my books and I have no choice.. They are a scam company.”

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Posted 1 year ago

“SELLER BEWARE!. I sent a book to them that was in "very good" condition but they lowered the condition to "acceptable" so that the payout was less. So they went from being the company to offer me the most money back to now being one of the lowest payouts. It's a scam, they advertise high payouts and claim a worse condition. They are supposed to give you a chance to take your book back but they never offered that to me and just paid me the lower price. Will never do business with them again and have contacted the BBB as well. I suggest others look at the complaints against them. Go somewhere else to avoid being ripped off.”

Helpful Report

Posted 1 year ago

BooksRun Buyback is rated 4.7 based on 1,334 reviews